Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Are you passionate about improving services for citizens? Are you self-motivated, highly organised, and confident working with a wide range of stakeholders?
At the Birmingham and Solihull Community Care Collaborative, we're looking for reliable, flexible, and proactive individuals to join our Integrated Neighbourhood Teams as Coordinators.
In this role, you'll have the opportunity to work with professionals across health, social care, and the voluntary sector organisations to help deliver more joined-up, personalised care for people within our communities.
This is a fantastic opportunity to be part of an innovative and supportive team that's helping to shape the future of community care. You'll play a key part in improving communication, supporting meetings, coordinating actions, and ensuring that information is shared effectively to achieve better outcomes for citizens.
While you will be aligned to a specific Integrated Neighbourhood Team, there is an expectation that you can provide cover for colleagues when required. You will need to have the flexibility to travel across sites for meetings and events.
For an informal conversation about the role please contact Perminder Brar at p.brar1@nhs.net or Daniel Brown at daniel.brown38@nhs.net
Main duties of the job
The INT Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.
The INT Coordinator will work in collaboration with the INT multi-disciplinary team and will be responsible for liaising with key workers to manage patient information to support the MDT's triage and MDT meetings including capturing outcomes and evaluation. The INT Coordinator is key to the INT MDT in facilitating the decision-making process.
About us
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT INFORMATION
- Prior to submitting your application please ensure that all sections of the application form are complete. Please provide full details of all referees including their business email address, telephone number and postal address.
- Please ensure that you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Job description
Job responsibilities
Please refer to the attached job description which provides full details of the main duties and responsibilities.
Job description
Job responsibilities
Please refer to the attached job description which provides full details of the main duties and responsibilities.
Person Specification
Qualifications / training
Essential
- Educated to GCSE level or equivalent with grade C or above in English and maths
- ECDL or equivalent IT qualification / experience
- IT Systems and project management experience acquired through training or experience to diploma equivalent
- Evidence of continuous personal development
Experience
Essential
- Experience of administration procedures
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across services
- Previous NHS experience or experience of working in a healthcare / social care setting
Skills/Knowledge
Essential
- Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data
- Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment
- Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families
- Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
- Able to induct new staff into a team, providing training to new colleagues
- Adaptable and flexible approach to work with the ability to prioritise workload
- Understanding of the importance of confidentiality and the data protection act
Personal qualities
Essential
- Self-motivated with the ability to motivate others
- Ability to work autonomously without direct supervision
- Able to prioritise conflicting tasks and demands
- Willing to encourage and drive innovation
- Ability to set high standards for self and others to deliver service priorities
Other job requirements
Essential
- Able to travel independently across the Trust as service needs demand
Person Specification
Qualifications / training
Essential
- Educated to GCSE level or equivalent with grade C or above in English and maths
- ECDL or equivalent IT qualification / experience
- IT Systems and project management experience acquired through training or experience to diploma equivalent
- Evidence of continuous personal development
Experience
Essential
- Experience of administration procedures
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across services
- Previous NHS experience or experience of working in a healthcare / social care setting
Skills/Knowledge
Essential
- Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data
- Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment
- Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families
- Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
- Able to induct new staff into a team, providing training to new colleagues
- Adaptable and flexible approach to work with the ability to prioritise workload
- Understanding of the importance of confidentiality and the data protection act
Personal qualities
Essential
- Self-motivated with the ability to motivate others
- Ability to work autonomously without direct supervision
- Able to prioritise conflicting tasks and demands
- Willing to encourage and drive innovation
- Ability to set high standards for self and others to deliver service priorities
Other job requirements
Essential
- Able to travel independently across the Trust as service needs demand
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
