Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
An exciting opportunity has arisen for an Operational Team Lead to join the Birmingham Wheelchairs Service team at West Midlands Rehabilitation Centre.
Working with both Clinical and administrative staff , you will be leading a comprehensive administration team; you will be a focused and motivated individual with an eye for detail and the ability to work well under pressure. High levels of organisation skills and line management will be essential for this role with excellent IT skills. Highly competent using all Microsoft Packages.
This is a fast paced role, where priorities can change daily. Yow will need to be able to adapt to changes whilst ensuring all needs of the service are met.
As part of this role, you will be required to liaise with patients, carers and external agencies, the ability to remain calm and be empathetic when dealing with these queries some of which will be from patients who have a range of complex disabilities is essential.
Main duties of the job
Extensive Line Management and Leadership
Activity analysis and audit
Communication and listening
Highly competent using all Microsoft Packages
Prioritising and reactive to complex situations ensuring all service needs are met.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Providing Operational Team Lead support for Birmingham Wheelchair Service. For further details on the main responsibilities, please see the attached job description and person specification.
Job description
Job responsibilities
Providing Operational Team Lead support for Birmingham Wheelchair Service. For further details on the main responsibilities, please see the attached job description and person specification.
Person Specification
Qualifications / training
Essential
- Evidence of continuing professional development
Experience
Essential
- Relevant experience in a lead administrative or business support role
- Demonstrating ability to line manage a team
- Experience of using electronic financial tools system
- Experience of undertaking service audits
- Experience working in the NHS or public sector
Skills/knowledge
Essential
- Competent in advanced information technology systems Word/ Excel/ Access/ PowerPoint/ Outlook
- Ability to understand competing financial elements of the service
- Proven ability to create, populate and maintain spreadsheets and databases
- Demonstrate a high level of accuracy and organisational skills
- Ability to prioritise workloads, meet deadlines and delegate when necessary
- Ability to communicate with a range of stakeholders
- Ability to generate high quality written correspondence and good presentation skills
Person Specification
Qualifications / training
Essential
- Evidence of continuing professional development
Experience
Essential
- Relevant experience in a lead administrative or business support role
- Demonstrating ability to line manage a team
- Experience of using electronic financial tools system
- Experience of undertaking service audits
- Experience working in the NHS or public sector
Skills/knowledge
Essential
- Competent in advanced information technology systems Word/ Excel/ Access/ PowerPoint/ Outlook
- Ability to understand competing financial elements of the service
- Proven ability to create, populate and maintain spreadsheets and databases
- Demonstrate a high level of accuracy and organisational skills
- Ability to prioritise workloads, meet deadlines and delegate when necessary
- Ability to communicate with a range of stakeholders
- Ability to generate high quality written correspondence and good presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
