Job summary
An opportunity has arisen for a Secretary/Coordinator to join our team within the Community Paediatric Service of the Children and Families Division, on a 6-month Fixed Term basis. This is primarily a Coordinator role to oversee the administrative function for citywide Child Protection Medicals.
The post will based at Allens Croft Children's Centre. The work pattern will be Monday to Friday 9am - 5pm.
This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork.You will responsible for the provision of a comprehensive administrative service to the Safeguarding Lead Consultant Community Paediatrician. Alongside supporting the Doctors in Training and Medical Secretaries who help the service provision for Child Protection Medicals.
For general enquiries relating to this post please contact:-
Kelly Jones, Admin Team Leader via email: kelly.jones47@nhs.net
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Main duties of the job
To provide an efficient and comprehensive administration service to the Named Doctor for Safeguarding Children and Young People. Including supporting the delivery and function for the Community Paediatric Service provision of Child Protection Medicals.
To work collaboratively with and oversee other medical secretarial colleagues to ensure Child Medicals are carried out and Reports are produced and distributed within acceptable and agreed timescales.
The post holder will carry out duties in such a way as to make a direct and positive contribution to the organisation of the work. Providing day to day support to the Named Doctor. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality is maintained at all times.
Duties will include organising and minute taking at meetings, handling telephone calls, liaising closely with Doctors and Administrative colleagues and monitoring correspondence around Child Protection Medicals. The typing of confidential, complex and often sensitive clinical reports is also an integral part of the role.
You will have the ability to work under pressure, prioritise your workload to meet deadlines and to deal with confidential and sensitive issues in a professional manner.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you
Job description
Job responsibilities
- Provide administrative support to the Named Doctor for Safeguarding Children and Young People, Consultant Community Paediatricians and the team of Doctors in Training that carry out Child Protection Medicals. This requires a sound knowledge of medical terminology. To include typing of all correspondence and reports using Microsoft packages such as Word and PowerPoint, if requested.
- Receive telephone calls and act as the point of reference for Social Workers, Parents/Carers, Health Visitors, School Nurses, General Practitioners, Police and the Education Department and other service users, liaising with the Consultants and other doctors as necessary.
- Receive telephone calls from Social Care colleagues, Central Booking Service and liaising with Doctors in Training and Consultants to organise and oversee the agreed Child Protection Medical booking process as per CP SOP.
- When required type Child Protection Reports for the Consultant and medical team, using digital dictation, forwarding requests for investigations, (e.g. EEG, X-Rays, blood tests), filing results and correspondence.
- To oversee production and collect data on CP Reports sent to to Social Care Services/Police Statements on children seen for Child Protection Medicals, liaising with solicitors and Guardian ad Litem, as requested. Some letters or reports may be of a sensitive and sometimes upsetting nature due to their content
- To deal with sensitive and sometimes complex enquiries from Social Workers and The Trust Safeguarding Team to exercise tact and give suitable non clinical support in the absence of the Named Doctor for Safeguarding Children and Young People.
Job description
Job responsibilities
- Provide administrative support to the Named Doctor for Safeguarding Children and Young People, Consultant Community Paediatricians and the team of Doctors in Training that carry out Child Protection Medicals. This requires a sound knowledge of medical terminology. To include typing of all correspondence and reports using Microsoft packages such as Word and PowerPoint, if requested.
- Receive telephone calls and act as the point of reference for Social Workers, Parents/Carers, Health Visitors, School Nurses, General Practitioners, Police and the Education Department and other service users, liaising with the Consultants and other doctors as necessary.
- Receive telephone calls from Social Care colleagues, Central Booking Service and liaising with Doctors in Training and Consultants to organise and oversee the agreed Child Protection Medical booking process as per CP SOP.
- When required type Child Protection Reports for the Consultant and medical team, using digital dictation, forwarding requests for investigations, (e.g. EEG, X-Rays, blood tests), filing results and correspondence.
- To oversee production and collect data on CP Reports sent to to Social Care Services/Police Statements on children seen for Child Protection Medicals, liaising with solicitors and Guardian ad Litem, as requested. Some letters or reports may be of a sensitive and sometimes upsetting nature due to their content
- To deal with sensitive and sometimes complex enquiries from Social Workers and The Trust Safeguarding Team to exercise tact and give suitable non clinical support in the absence of the Named Doctor for Safeguarding Children and Young People.
Person Specification
Qualifications
Essential
- o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/ NVQ3 Business Administration/Customer Service plus relevant experience.
- oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL
Desirable
- oSignificant previous medical secretary experience in a clinical setting. oExperience of working within a team. oExperience of using an audio transcription system, preferably digital dictation.
Skills
Essential
- oKnowledge of Microsoft and database software packages oA knowledge of Medical Terminology
- oAbility to take notes at meetings oStrong organisational skills with the ability to multi-task oSelf-motivated and able to prioritise own workload oExcellent communication skills to relate to both staff and service users
personal qualities
Essential
- oTact, empathy, efficiency, good organisational and communication skills, team worker, adaptable, flexible and self-motivated oExcellent telephone manner oMust be able to observe confidentiality at all times
other
Essential
- oTo act responsibly and professionally at all times oAbility to travel between bases as required.
Person Specification
Qualifications
Essential
- o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/ NVQ3 Business Administration/Customer Service plus relevant experience.
- oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL
Desirable
- oSignificant previous medical secretary experience in a clinical setting. oExperience of working within a team. oExperience of using an audio transcription system, preferably digital dictation.
Skills
Essential
- oKnowledge of Microsoft and database software packages oA knowledge of Medical Terminology
- oAbility to take notes at meetings oStrong organisational skills with the ability to multi-task oSelf-motivated and able to prioritise own workload oExcellent communication skills to relate to both staff and service users
personal qualities
Essential
- oTact, empathy, efficiency, good organisational and communication skills, team worker, adaptable, flexible and self-motivated oExcellent telephone manner oMust be able to observe confidentiality at all times
other
Essential
- oTo act responsibly and professionally at all times oAbility to travel between bases as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
