Band 2 Admin Assistant

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Permanent Administrative Assistant Band 2 - 22.5 hours per week

We have an exciting opportunity for a Permanent Post Band 2 in the Children & Families Division.

All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of children. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.

The post holder will assist in the provision of a comprehensive administrative service on a day-to-day basis, to accurately input confidential data using a variety of Trust IT systems and the Electronic Patient Record (Rio) and contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate.

Main duties of the job

• To receive and deal with incoming calls and take the appropriate action, communicating accurate messages.

To ensure that the reception area remain clean and tidy and always present a good image of the C & F service.

To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.

To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality.

• To support the provision of general administration duties i.e. copy typing and appointment letters. Assist in requests for filing & scanning.

• Assist with internal and external post and sending out clinical documents e.g. appointment letters or other clinical letters.

• Attend admin team / departmental meetings on a regular basis.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Essential

Essential

• GCSE English & Maths or equivalent

Desirable

• Admin experience
• IT literacy - use of MS Office Packages including Word, Email, Internet, Excel and Access

Skills

Essential

• Team Player
• Communication skills
• Organised/able to multi-task