Job summary
** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. **
To provide reception cover and administrative support to the medical secretarial team to ensure that the service operates efficiently. To plan own tasks and prioritise workload accordingly.
Main duties of the job
To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary.
Responsible for scanning and uploading of notes to patient records.
Monitoring queries in the generic inbox. and forwarding on as appropriate.
Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person,
Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage.
Photocopying of prescriptions.
To arrange interpreters as required.
Monitoring of clinic rooms including IPC audits and stock levels.
About us
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Job description
Job responsibilities
Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Person Specification
Qualifications
Essential
- 5 or more GCSE/O levels which must include English and Maths at Level C or above OR equivalent
Experience
Essential
- Previous office experience in a role involving dealing with the public
- Experience of working within a team
Skills/knowledge
Essential
- PC skills Windows XP, Excel, email
- Excellent communication skills
- Self-motivated and able to prioritise own workload
Desirable
Personal qualities
Essential
- Good organisational skills
- Good telephone manner
Person Specification
Qualifications
Essential
- 5 or more GCSE/O levels which must include English and Maths at Level C or above OR equivalent
Experience
Essential
- Previous office experience in a role involving dealing with the public
- Experience of working within a team
Skills/knowledge
Essential
- PC skills Windows XP, Excel, email
- Excellent communication skills
- Self-motivated and able to prioritise own workload
Desirable
Personal qualities
Essential
- Good organisational skills
- Good telephone manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
