Birmingham Community Healthcare NHS FT

Band 3 Healthcare Assistant

Information:

This job is now closed

Job summary

West Midlands Rehabilitation Centre (WMRC) provides outpatient services for adults and children. These services include Specialist Neurological Services, Birmingham Wheelchair Services, Orthotics and Prosthetics. The WMRC Outpatient Nursing Team provide care to these patients during their outpatient stay. As a Healthcare Assistant, you would be carrying out direct care tasks in support of and supervised by a Registered Nurse. You will contribute to the optimum delivery of care for all patients attending Outpatients Clinic.

Main duties of the job

To care for patients during their outpatient visit - this may include repositioning, toileting, assisting with transfers and other care tasks.

To assist other clinicians in delivery of care - this may include nurses, doctors, therapists and rehabilitation assistants.

To maintain high standards in the department - this may include, cleaning, stock management and audits.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

11 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

820-6660560-ASR

Job locations

West Midlands Rehabilitation Centre

91 Oak Tree Lane

Birmingham

B29 6JA


Job description

Job responsibilities

1. Provide delivery of individualised care as directed by the Registered Nurse.

2. Assist Consultant/clinician in clinic as requested.

3. Prepare the clinic rooms and any equipment required for clinic in a timely manner.

4. Prepare and provide daily and weekly jobs/tasks for HCAs.

5. Communicate verbally and in writing; document in medical notes and RIO regarding patients condition, noting any changes and reporting them to the registered nurse.

6. Responsible for data input of patient information into the NHS database i.e. RIO.

7. Monitor patients pressure areas, assist the patient in repositioning, ensure pressure relieving equipment is used appropriately and where required; offer pressure relief to patients who may be delayed for clinic or transport.

8. Ensure the clinical area is clean and tidy in line with Trust Infection Prevention and Control Policy.

9. Act as Link Worker for the Trust Infection Prevention and Control Team.

10. Communicate verbally and in writing regarding patients condition, noting any changes and reporting them to the Registered Nurse. Attend daily meetings.

11. Communicate with patients who may be upset, anxious or suffering from communication difficulties, due to changes in their physical, mental or emotional conditions.

12. Ability to deal with sensitive information and have a good understanding of Confidentiality and associated policies.

13. Carry out or assist the patients/carers with activities of daily living, such as feeding patients, toileting and washing.

14. Carry out observations of care, temperature, pulse and blood pressure; complete patient information for Essential Care Indicators (ECIs) and report all findings to the Registered Nurse.

15. Complete Patient Care Plans under the guidance and support of the Registered Nurse.

16. Provide basic wound care including re-dressing, superficial wounds under the guidance of the Registered Nurse. Attend wound care training update annually.

17. Ensure that patients with continence problems are given the correct appliances to meet their needs. Empty or change catheter bags as needed.

18. Assist with patients requiring hoisting. Follow moving and handling assessment as completed by Health Care Professional.

19. Respond appropriately in an emergency situation, e.g. cardiac arrest. Observe and report any changes of condition to the Nurse in Charge.

20. Chaperone patients as requested.

21. Assist reception with meeting and greeting patients; and liaise with reception and the clinical team for patients on transport or using interpreting service.

22. Participate in the maintenance of agreed standards of care with other members of the interdisciplinary team.

23. Awareness of the Division and Unit objectives, ensuring they are met within the team to maintain professional standards.

24. Escort patients to departments as designated by the Clinician.

25. Awareness of the Policies and Procedures that must be adhered to, to ensure effective patient care and Health and Safety is maintained.

26. Participate in Team meetings to ensure effective communication is maintained.

27. Participate in the development and maintenance of a quality service, reinforcing the key values held within the Centre.

28. Participate in training programmes and attend all mandatory training, taking responsibility for remaining updated.

29. Support new staff by showing them how to undertake the jobs required of a Healthcare Assistant.

30. Participate in health promotion programmes for patients e.g. MS awareness and brain injury.

31. Ensure that all visitors to the Centre are approached in a helpful, welcoming manner.

32. Undertake the ordering of clinical supplies, ensuring that stock levels are maintained in the Centre.

33. Participate in Audit/Research as required.

34. Act as a Mentor and Supervisor for more junior members of staff such as: work experience staff and newly appointed Healthcare Assistants.

Job description

Job responsibilities

1. Provide delivery of individualised care as directed by the Registered Nurse.

2. Assist Consultant/clinician in clinic as requested.

3. Prepare the clinic rooms and any equipment required for clinic in a timely manner.

4. Prepare and provide daily and weekly jobs/tasks for HCAs.

5. Communicate verbally and in writing; document in medical notes and RIO regarding patients condition, noting any changes and reporting them to the registered nurse.

6. Responsible for data input of patient information into the NHS database i.e. RIO.

7. Monitor patients pressure areas, assist the patient in repositioning, ensure pressure relieving equipment is used appropriately and where required; offer pressure relief to patients who may be delayed for clinic or transport.

8. Ensure the clinical area is clean and tidy in line with Trust Infection Prevention and Control Policy.

9. Act as Link Worker for the Trust Infection Prevention and Control Team.

10. Communicate verbally and in writing regarding patients condition, noting any changes and reporting them to the Registered Nurse. Attend daily meetings.

11. Communicate with patients who may be upset, anxious or suffering from communication difficulties, due to changes in their physical, mental or emotional conditions.

12. Ability to deal with sensitive information and have a good understanding of Confidentiality and associated policies.

13. Carry out or assist the patients/carers with activities of daily living, such as feeding patients, toileting and washing.

14. Carry out observations of care, temperature, pulse and blood pressure; complete patient information for Essential Care Indicators (ECIs) and report all findings to the Registered Nurse.

15. Complete Patient Care Plans under the guidance and support of the Registered Nurse.

16. Provide basic wound care including re-dressing, superficial wounds under the guidance of the Registered Nurse. Attend wound care training update annually.

17. Ensure that patients with continence problems are given the correct appliances to meet their needs. Empty or change catheter bags as needed.

18. Assist with patients requiring hoisting. Follow moving and handling assessment as completed by Health Care Professional.

19. Respond appropriately in an emergency situation, e.g. cardiac arrest. Observe and report any changes of condition to the Nurse in Charge.

20. Chaperone patients as requested.

21. Assist reception with meeting and greeting patients; and liaise with reception and the clinical team for patients on transport or using interpreting service.

22. Participate in the maintenance of agreed standards of care with other members of the interdisciplinary team.

23. Awareness of the Division and Unit objectives, ensuring they are met within the team to maintain professional standards.

24. Escort patients to departments as designated by the Clinician.

25. Awareness of the Policies and Procedures that must be adhered to, to ensure effective patient care and Health and Safety is maintained.

26. Participate in Team meetings to ensure effective communication is maintained.

27. Participate in the development and maintenance of a quality service, reinforcing the key values held within the Centre.

28. Participate in training programmes and attend all mandatory training, taking responsibility for remaining updated.

29. Support new staff by showing them how to undertake the jobs required of a Healthcare Assistant.

30. Participate in health promotion programmes for patients e.g. MS awareness and brain injury.

31. Ensure that all visitors to the Centre are approached in a helpful, welcoming manner.

32. Undertake the ordering of clinical supplies, ensuring that stock levels are maintained in the Centre.

33. Participate in Audit/Research as required.

34. Act as a Mentor and Supervisor for more junior members of staff such as: work experience staff and newly appointed Healthcare Assistants.

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent
  • GCSE Maths, English or equivalent
  • Willingness to undertake further training as identified through yearly appraisal

Experience

Essential

  • Relevant experience as a healthcare support worker
  • Monitoring of junior staff such as cadet nurses, work experience students and newly appointed staff

Desirable

  • Experience of the need of patients with long term conditions, e.g. neurological, amputee patients, complex disabilities
  • Worked within an interdisciplinary team previously

Skills & Knowledge

Essential

  • Literacy skills
  • Ability to communicate verbally and in writing with other members of staff, patients and carers
  • Able to prioritise own workload
  • Recognises own developmental needs
  • Physically able to manage a variety of tasks, including use of hoist equipment, manual handling of patients
  • Ability to supervise junior staff

Desirable

  • Able to participate in audit and research appropriate to the clinical area

Personal Qualities

Essential

  • Must be able to work as part of a team and on own initiative
  • Must be committed to working with patients with long term conditions
  • Willingness to undertake further training
  • Kind, caring and understanding

Other

Essential

  • Must be able to be flexible according to the needs of the service
  • Good IT skills i.e. Microsoft Office
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent
  • GCSE Maths, English or equivalent
  • Willingness to undertake further training as identified through yearly appraisal

Experience

Essential

  • Relevant experience as a healthcare support worker
  • Monitoring of junior staff such as cadet nurses, work experience students and newly appointed staff

Desirable

  • Experience of the need of patients with long term conditions, e.g. neurological, amputee patients, complex disabilities
  • Worked within an interdisciplinary team previously

Skills & Knowledge

Essential

  • Literacy skills
  • Ability to communicate verbally and in writing with other members of staff, patients and carers
  • Able to prioritise own workload
  • Recognises own developmental needs
  • Physically able to manage a variety of tasks, including use of hoist equipment, manual handling of patients
  • Ability to supervise junior staff

Desirable

  • Able to participate in audit and research appropriate to the clinical area

Personal Qualities

Essential

  • Must be able to work as part of a team and on own initiative
  • Must be committed to working with patients with long term conditions
  • Willingness to undertake further training
  • Kind, caring and understanding

Other

Essential

  • Must be able to be flexible according to the needs of the service
  • Good IT skills i.e. Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Midlands Rehabilitation Centre

91 Oak Tree Lane

Birmingham

B29 6JA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Midlands Rehabilitation Centre

91 Oak Tree Lane

Birmingham

B29 6JA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Clinical Manager

Claire Doherty

claire.doherty5@nhs.net

07974913441

Details

Date posted

11 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

820-6660560-ASR

Job locations

West Midlands Rehabilitation Centre

91 Oak Tree Lane

Birmingham

B29 6JA


Supporting documents

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