Job summary
The Urgent Community Response (UCR) team is a multi-disciplinary team that provides a two-hour urgent response to patients in their own home that are experiencing a crisis. The UCR team works closely with the Care Co-ordination centre and the Virtual Wards to avoid unnecessary hospital admission.
The post holder will provide advanced clinical expertise and leadership to the Urgent Community Response team, Care Coordination Centre (CCC), Virtual Wards, Early Intervention Model and Community Nursing Teams. They will be required to support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations.
The ACP will autonomously provide highly specialised, evidence-based care within the community as part of the integrated health and social care community team and will demonstrate advanced clinical knowledge and skills in assessment, management and treatment across a range of acute and chronic presentations.
The ACP will work collaboratively with other health and social care professionals across primary and secondary care to ensure a high-quality accessible service. This will include working across service interfaces, such as UCR, CCC and Virtual Ward to meet the needs of patients across the community setting.
Main duties of the job
1. Work in accordance with Nursing and Midwifery Council/Allied Health Professional (AHP) Code of Professional Conduct. The post holder will be responsible for providing advanced clinical care and expertise in care delivery including judgement, discretion and decision making to patients as per individual scope of practice and through the advanced clinical competency framework.
2. Provide clinical leadership and expertise (in both telephone triage and managing referrals through the Care Co-ordination Centre).
3. Receive and triage referrals via a variety of sources, including direct patient referral.
4. Participate and lead team safety huddles, patient reviews and multidisciplinary team meetings.
5. Act as a first contact, exercising a high degree of professional autonomy and critical judgment in providing expert advanced clinical assessment, individualised patient care, examination, investigation/diagnostic procedures and diagnosis of patients with undiagnosed and undifferentiated needs.
Appropriately treat patients, resulting in the safe management and appropriate onward referral or discharge of patients at the end of the care episode Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.
About us
1. Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.
2. Provide a clear, effective and appropriate leadership style that engages and empowers all members of your team to perform to high standards and innovate.
3. Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your team/s have annual Personal Development Review's (PDR) resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework.
4. Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDR's.
5. Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staff's perception about their working lives are measured and improvements made.
6. Ensure safe and efficient use of equipment, resources, and consumables always.
7. Ensure that all resources are managed in an efficient and cost-effective manner to achieve effect for patients and staff.
Job description
Job responsibilities
1. Participate in the identification of service development priorities.
2. Ensure the clinical practice is based on agree standards based upon best practice guidelines reflecting current research.
3. Identify training needs associated with practice changes/developments.
4. Leads specific areas of practice developments in accordance with local and national policies and strategies to improve patient care.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Responsible for ensuring identified training and development is undertaken appropriate to the postholders role.
Key Relationships
To establish effective working relation with the following:
Staff within the professional group
Clinical Team Leaders
Service Managers
Heads of Service/General Managers
Clinical and Divisional Directors
GPs
Local Authority partners
Divisional Director of Nursing and Therapies
Care Home Managers
Social Care
Job description
Job responsibilities
1. Participate in the identification of service development priorities.
2. Ensure the clinical practice is based on agree standards based upon best practice guidelines reflecting current research.
3. Identify training needs associated with practice changes/developments.
4. Leads specific areas of practice developments in accordance with local and national policies and strategies to improve patient care.
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Responsible for ensuring identified training and development is undertaken appropriate to the postholders role.
Key Relationships
To establish effective working relation with the following:
Staff within the professional group
Clinical Team Leaders
Service Managers
Heads of Service/General Managers
Clinical and Divisional Directors
GPs
Local Authority partners
Divisional Director of Nursing and Therapies
Care Home Managers
Social Care
Person Specification
Essential
Essential
- Registered Nurse Level 1/ AHP, NMC or HCPC registered
- Master's in advanced practice qualification (MSc)
Essential
Essential
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
Essential
Essential
- Excellent decision-making ability & critical thinking
Person Specification
Essential
Essential
- Registered Nurse Level 1/ AHP, NMC or HCPC registered
- Master's in advanced practice qualification (MSc)
Essential
Essential
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
Essential
Essential
- Excellent decision-making ability & critical thinking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
