Job summary
If you are looking for an opportunity to be part of a small friendly motivated team which will help you to develop your administrative and customer service skills then look no further. A vacancy has arisen within the Training & Compliance team and Birmingham Community NHS Foundation Trust Bank Team would like to invite interested applicants to apply for the role of Training & Compliance Officer to help them manage the Trust temporary workforce. If you are innovative, motivated and look forward to new challenges then this is the perfect post for you post for you.
The Temporary Staffing Service is a busy and diverse working environment which provides temporary clinical and administration staff to services across Birmingham. We pride ourselves on providing high quality dedicated Bank members to meet staffing shortfalls in our clinical and non-clinical services.
Main duties of the job
Identify and prioritise bank workers requiring mandatory training updates, and regularly review progress made on the training on an individual basis.
Contact bank workers to support them in booking training or accessing training online sessions and ensure bank workers have the appropriate access rights.
Support bank workers with training queries
Ensure reminders are made to bank workers in order to maximise attendance and training compliance through telephone, text, email or letter.
Ensure records of training progress are maintained on shared databases, the bank management system and on the Electronic Staff Record (ESR).
Book training as appropriate directly on the OLM module within ESR.
Book training with Learning & Development for e-learning sessions.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Job description
Job responsibilities
As part of the Temporary Staffing Service, provide efficient business focussed administration and support to the Compliance function of the Temporary Staffing Service on a day to day basis, contributing to the efficient and effective running of all compliance-related functionswithin the Department.To establish and maintain compliance for all bank workers in relation to training, right to work, criminal records checks, professional registrations and any other statutory or mandatory compliance.
Job description
Job responsibilities
As part of the Temporary Staffing Service, provide efficient business focussed administration and support to the Compliance function of the Temporary Staffing Service on a day to day basis, contributing to the efficient and effective running of all compliance-related functionswithin the Department.To establish and maintain compliance for all bank workers in relation to training, right to work, criminal records checks, professional registrations and any other statutory or mandatory compliance.
Person Specification
Qualifications
Essential
- Good Standard of general Education GCSE level/equivalent
Desirable
- Word Processing Qualification
Experience
Essential
- Ability to demonstrate extensive experience in a similar administrative / business support role
- Ability to demonstrate experience of maintaining office systems, including extensive use of computerised systems and filing
Desirable
Skills/knowledge
Essential
- Ability to populate and monitor data bases/ spreadsheets
- Thorough understanding of Microsoft Office (incl. Excel and Word)
- Excellent communication skills, both verbal and written
- Ability to work in a challenging and busy environment whilst meeting tight deadlines
Personal qualities
Essential
- Excellent organisational skills
- Committed team player
- Personable and confident in communicating with all levels of staff
Desirable
- Positive attitude and highly self motivated and can motivate others
Person Specification
Qualifications
Essential
- Good Standard of general Education GCSE level/equivalent
Desirable
- Word Processing Qualification
Experience
Essential
- Ability to demonstrate extensive experience in a similar administrative / business support role
- Ability to demonstrate experience of maintaining office systems, including extensive use of computerised systems and filing
Desirable
Skills/knowledge
Essential
- Ability to populate and monitor data bases/ spreadsheets
- Thorough understanding of Microsoft Office (incl. Excel and Word)
- Excellent communication skills, both verbal and written
- Ability to work in a challenging and busy environment whilst meeting tight deadlines
Personal qualities
Essential
- Excellent organisational skills
- Committed team player
- Personable and confident in communicating with all levels of staff
Desirable
- Positive attitude and highly self motivated and can motivate others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
