Job summary
We are looking to appoint a part time Catering Operative to work within our Facilities team at BCHC Foundation Trust. To be based predominantly at Moseley Hall Hospital. However you will need to have a flexible approach as you may be required to cover other colleagues across sites should the service demand it. We are one team and our service has to continue for the wellbeing of the patient.
The post holder will provide excellent customer service under the guidance of the Catering Supervisor, delivering an efficient and professional catering service at all times. We are looking for people with relevant experience of undertaking a physically demanding role within a catering environment with flexibility to undertake a range of tasks under the instruction of the Catering Supervisor.
We are looking for forward thinking and innovative individuals with a passion for helping others in an organisation dedicated to making people well.
General working pattern will be 12.30 - 6.30 over a 7 day period.
Basic knowledge of Food Hygiene, Control of Substances Hazardous to Health (COSHH). Hazard Analysis and Critical Control Points (HACCP).
Good standard of education to GCSE level and understanding of verbal and written English. Basic literacy and numeracy skills are requirements for this role.
For further details / informal visits contact:
Ann Fitzgerald on 0121 466 6475
Main duties of the job
To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements.
Prepare salad, sandwiches and other basic food items for patients, staff and visitors.
Support patient meal services, by loading bulk trolleys or ward level service of meals.
Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.
To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.
To undertake deep clean of all catering equipment within the department.
Adhering to Food Hygiene Standards and Trust policy and procedures.
Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.
Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.
To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.
To answer and resolve telephone queries and respond to requests from departments accurately and efficiently
Demonstrates role requirements to new starters.
About us
Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability.
Job description
Job responsibilities
To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.
To wash up ward level patient equipment when required.
To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.
To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.
To prepare refrigerated commodities.
Job description
Job responsibilities
To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.
To wash up ward level patient equipment when required.
To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.
To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.
To prepare refrigerated commodities.
Person Specification
Qualifications & Training
Essential
- GCSE or good basic education
- Level 2 Food Hygiene Certificate
- NVQ Level 2 Customer Service or willingness to work towards
Experience
Essential
- Relevant catering experience
Skills & Knowledge
Essential
- Basic knowledge of food hygiene / control of substances / COSHH / HACCP
- Manual handling skills
- Cash handling skills
- Basic computer skills
- Communicate information effectively to patients, staff and visitors
Personal qualities
Essential
- Ability to work as part of a team and follow instructions
- Be able to make decisions in the absence of supervision
- Physically able to work in a cold / hot environment
- Physically able to push and pull catering equipment
- Physically able yo twist, turn, bend, stretch during duties
- Physically able to move medium loads of food on trollies
- Ability to communicate verbally with a diverse group of people
- Able to conduct oneself in a professional way. being polite and helpful to patients, visitors and staffff
Other job requirements
Essential
- Flexible approach to work to ensure business and service continuity
Person Specification
Qualifications & Training
Essential
- GCSE or good basic education
- Level 2 Food Hygiene Certificate
- NVQ Level 2 Customer Service or willingness to work towards
Experience
Essential
- Relevant catering experience
Skills & Knowledge
Essential
- Basic knowledge of food hygiene / control of substances / COSHH / HACCP
- Manual handling skills
- Cash handling skills
- Basic computer skills
- Communicate information effectively to patients, staff and visitors
Personal qualities
Essential
- Ability to work as part of a team and follow instructions
- Be able to make decisions in the absence of supervision
- Physically able to work in a cold / hot environment
- Physically able to push and pull catering equipment
- Physically able yo twist, turn, bend, stretch during duties
- Physically able to move medium loads of food on trollies
- Ability to communicate verbally with a diverse group of people
- Able to conduct oneself in a professional way. being polite and helpful to patients, visitors and staffff
Other job requirements
Essential
- Flexible approach to work to ensure business and service continuity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
