Job summary
The post holder will act as Operational Manager for all facilities activities and deputise for Head of Facilities as directed. The role will ensure delivery of a safe, efficient, and effective Facilities service and interfacing closely with the Head of Facilities and the Estates and Facilities Management team to ensure they are provided with appropriate support and advice relating to facilities services. To manage resources dedicated to the operation of the Trust Facilities. Ensure compliance with all Facilities statutory requirements, standards, specifications, NHS Trust policy, best practice, and guidance.
The Deputy Head of Facilities has responsibility for the operational quality and compliance of all the Facilities Management services at Birmingham Community Healthcare NHS Foundation Trust which include Contract Management for out-sourced services and strong leadership for the in-house services. They will be responsible for delivering high quality services in a cost-effective manner, monitoring service provision and ensuring a prompt and effective response to any service failures.
This post holder may be required to work agile to meet the needs of the service on 20 plus sites.
Main duties of the job
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To take overall responsibility for the day-to-day provision of in-house Facilities Support Services, ensuring that all are flexible, cost effective and meet the changing needs of the organisation for patients, staff and visitors. Providing strong and effective leadership to the operational delivery across Trust Soft FM Services including contract management. Staff reporting to the Deputy Head of Facilities will include Patient and Retail Catering, Community Sites Reception Teams, Portering, Switchboard, Housekeeping/ Domestic Services, Linen and Waste Management.
Play a key role in the auditing and monitoring of support services in line with internal monitoring.
About us
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IMPORTANT
- Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
The Facilities Management (FM) and multi-disciplinary team, approximately 187 whole time equivalent (WTE) and direct leadership responsibilities for the following Leads;
- Catering Service Lead
- Portering Switchboard Manager
- Facilities Manager Inpatient Services
- Facilities Services Support Manager
Demonstrating a good commercial business ethos for leading the retail outlets and out-sourced contracts.
This post is permanent.
Job description
Job responsibilities
The Facilities Management (FM) and multi-disciplinary team, approximately 187 whole time equivalent (WTE) and direct leadership responsibilities for the following Leads;
- Catering Service Lead
- Portering Switchboard Manager
- Facilities Manager Inpatient Services
- Facilities Services Support Manager
Demonstrating a good commercial business ethos for leading the retail outlets and out-sourced contracts.
This post is permanent.
Person Specification
Qualifications
Essential
- Degree in relevant field specialism or equivalent
- Excellent literacy and numeracy skills
- Advanced food hygiene and BICS qualification
- Facilities Management Qualification or equivalent
Desirable
- Waste management qualification
- Membership of a relevant professional body
Experience Length and type of experience Level at which experience gained
Essential
- Extensive relevant experience of managing multi-disciplinary teams
- Extensive relevant experience of managing shift based teams
- Extensive experience of managing and monitoring Facilities contracts
- Extensive relevant contract management and experience
- Budget management experience
Desirable
- Lead for annual PLACE inspections
- In-depth knowledge of Healthcare National Cleaning Standards
Skills/knowledge Range and level of skills Depth and extent of knowledge
Essential
- Highly developed specialist knowledge of Trust Soft FM Services including Patient Catering, Retail, Portering, Switchboard Housekeeping/ Domestic Services, Linen, Waste Management and soft FM contracts
- Knowledge of management of budgets and meeting specified targets
- Knowledge of benchmarking, market testing and value for money processes and exercises
- Competent in leadership and people management skills
- Competent in report writing skills
- Competent in ability to prioritise and work to deadlines
- Competent presentation skills
- Knowledgeable and competent in leadership and people management skills
- Competent in collating and managing information and present through a variety of mediums and audiences
- Competent in communicating and working with multi-disciplinary teams and individuals
Desirable
- Knowledge of CQC standards that apply to Estates and Facilities Services
- Knowledge of National Health Service Litigation Authority (NHSLA) standards that apply to Facilities Infrastructure Services
Personal qualities
Essential
- Ability to prioritise and work to deadlines
- Ability to motivate and inspire team to produce results
- Able to work effectively as part of a team
- Ability to use own initiative, organise workloads and delegate duties
- Ability to influence others directly and indirectly
- Able to demonstrate being performance focused and results driven
- Ability to demonstrate a practical approach to problem solving
- Flexible and adaptable to change
- Ability to respond and participate in emergency situations, including attendance to declared major incident
- Ability to clearly present highly complex information to a variety of audiences including Directors, other professional groups and members of the public
Person Specification
Qualifications
Essential
- Degree in relevant field specialism or equivalent
- Excellent literacy and numeracy skills
- Advanced food hygiene and BICS qualification
- Facilities Management Qualification or equivalent
Desirable
- Waste management qualification
- Membership of a relevant professional body
Experience Length and type of experience Level at which experience gained
Essential
- Extensive relevant experience of managing multi-disciplinary teams
- Extensive relevant experience of managing shift based teams
- Extensive experience of managing and monitoring Facilities contracts
- Extensive relevant contract management and experience
- Budget management experience
Desirable
- Lead for annual PLACE inspections
- In-depth knowledge of Healthcare National Cleaning Standards
Skills/knowledge Range and level of skills Depth and extent of knowledge
Essential
- Highly developed specialist knowledge of Trust Soft FM Services including Patient Catering, Retail, Portering, Switchboard Housekeeping/ Domestic Services, Linen, Waste Management and soft FM contracts
- Knowledge of management of budgets and meeting specified targets
- Knowledge of benchmarking, market testing and value for money processes and exercises
- Competent in leadership and people management skills
- Competent in report writing skills
- Competent in ability to prioritise and work to deadlines
- Competent presentation skills
- Knowledgeable and competent in leadership and people management skills
- Competent in collating and managing information and present through a variety of mediums and audiences
- Competent in communicating and working with multi-disciplinary teams and individuals
Desirable
- Knowledge of CQC standards that apply to Estates and Facilities Services
- Knowledge of National Health Service Litigation Authority (NHSLA) standards that apply to Facilities Infrastructure Services
Personal qualities
Essential
- Ability to prioritise and work to deadlines
- Ability to motivate and inspire team to produce results
- Able to work effectively as part of a team
- Ability to use own initiative, organise workloads and delegate duties
- Ability to influence others directly and indirectly
- Able to demonstrate being performance focused and results driven
- Ability to demonstrate a practical approach to problem solving
- Flexible and adaptable to change
- Ability to respond and participate in emergency situations, including attendance to declared major incident
- Ability to clearly present highly complex information to a variety of audiences including Directors, other professional groups and members of the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
