Birmingham Community Healthcare NHS FT

Band 3 Team Administrator - Kings Heath - District Nurses

Information:

This job is now closed

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We have some fantastic opportunities for enthusiastic and experienced individuals with strong organisational skills to join our community nursing teams in the Central locality of Birmingham as a Team Administrator. You will be joining us at an exciting time when over the next 6 months there will be changes to community nursing teams across the Central Locality as part of a programme of transformation. Therefore, although you will be based within the CentralLocality your base may change when in post.

Service hours

Hours of work will initially be Monday - Friday 9am-5pm but following the transformation the requirements will change depending on whether you work with one of our four new 'planned' community nursing teams or the 'unplanned' team. The hours of work for the Team Administrators in the new teams are set out below:

  • Planned Teams - Monday - Friday 9am - 5pm with no bank holiday working
  • Unplanned Team - the service will operate 7 days/week from 8am - 6pm including bank holidays, therefore there will be a requirement for you to work weekends and bank holidays on a rota basis. Several shift patterns will be available across the hours of 8am-6pm and we would encourage you to discuss these flexible options with us if you are considering applying for these posts.

Main duties of the job

To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation.Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.Undertake office duties such as photocopying and replenishing information as required by the District Nurses.Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.

About us

IMPORTANT

  • Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.

  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

820-5728404-COM

Job locations

Central locality - Kings Heath

2a Vicarage road - All saints medical centre

Birmingham

B14 7RA


Job description

Job responsibilities

You will be based in a Community Nursing Team and will support the clinical staff with the day to day office duties to support the team.

This includes:

Answering the phone

Photocopying

Updating patient visit schedules on RIO

Running safety reports

Maintaining the CIF tool

Maintaining Healthroser for the team

For further details on the main responsibilities, please see the attached job description and person specification.

Job description

Job responsibilities

You will be based in a Community Nursing Team and will support the clinical staff with the day to day office duties to support the team.

This includes:

Answering the phone

Photocopying

Updating patient visit schedules on RIO

Running safety reports

Maintaining the CIF tool

Maintaining Healthroser for the team

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

  • GCSE passes in English and Math or equivalent qualification / experience
  • OCR/RSA ll or equivalent NVQ 3 - Business Administration or equivalent
  • NVQ Level 3, Diploma or equivalent experience.

Skills

Essential

  • Knowledge of various IT packages.
  • Ability to operate all office based equipment.
  • Ability to build effective working relationships within a multi disciplinary team.
  • Ability to prioritise work and meet deadlines.
  • Ability to present accurate reports.
  • Ability to develop and input on basic databases and to produce reports
  • Strong organisational and prioritisation skills.
  • Show understanding of the importance of confidentiality and consequences of breaking confidentiality
  • Ability to communicate to a high level with a wide range of people
  • Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
  • Proven Customer Care skills
  • Able to multitask, prioritise workload & use own initiative and good time management skills
Person Specification

Qualifications

Essential

  • GCSE passes in English and Math or equivalent qualification / experience
  • OCR/RSA ll or equivalent NVQ 3 - Business Administration or equivalent
  • NVQ Level 3, Diploma or equivalent experience.

Skills

Essential

  • Knowledge of various IT packages.
  • Ability to operate all office based equipment.
  • Ability to build effective working relationships within a multi disciplinary team.
  • Ability to prioritise work and meet deadlines.
  • Ability to present accurate reports.
  • Ability to develop and input on basic databases and to produce reports
  • Strong organisational and prioritisation skills.
  • Show understanding of the importance of confidentiality and consequences of breaking confidentiality
  • Ability to communicate to a high level with a wide range of people
  • Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
  • Proven Customer Care skills
  • Able to multitask, prioritise workload & use own initiative and good time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Central locality - Kings Heath

2a Vicarage road - All saints medical centre

Birmingham

B14 7RA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Central locality - Kings Heath

2a Vicarage road - All saints medical centre

Birmingham

B14 7RA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Cluster Administrator

Lisa Hadley

Lisa.hadley7@nhs.net

07729123168

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

820-5728404-COM

Job locations

Central locality - Kings Heath

2a Vicarage road - All saints medical centre

Birmingham

B14 7RA


Supporting documents

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