Job summary
The role of the Facilities Contracts Monitoring Lead (Soft FM) is to proactively manage and monitor the Soft Facilities Management (soft FM) contracts and contractors in line with service specifications, KPI's and performance management. The post holder will be the key communication point for externally contracted providers including but are not limited to Cleaning, window cleaning, pest control, security and linen/laundry
The post holder will manage and undertake monitoring exercises for the frequency, cost and quality of delivery of the cleaning soft fm contract ensuring it is well managed based on best practice guidance and the National standards of healthcare cleanliness 2021.
Main duties of the job
To work within the facilities department and team to be responsible for updating contract service matrices' and generating variation to contract documentation. To be the lead in monitoring and analysing pay and non-pay expenditure to ensure effective use of BCHC financial resources within the set budgets. Report any deviation in expenditure to the Facilities Support Services Manager and implement actions to mitigate impact of deteriating budget.
The postholder will be required to monitor all relevant soft facilities management contracts with financial responsibility of approximately 1 million.
About us
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
The role of the Facilities Contracts Monitoring Lead (Soft FM) is to proactively manage and monitor the Soft Facilities Management (soft FM) contracts and contractors in line with service specifications, KPIs and performance management. The post holder will be the key communication point for externally contracted providers including but are not limited to Cleaning, window cleaning, pest control, security and linen/laundry
The post holder will manage and undertake monitoring exercises for the frequency, cost and quality of delivery of the cleaning soft fm contract ensuring it is well managed based on best practice guidance and the National standards of healthcare cleanliness 2021.
Job description
Job responsibilities
The role of the Facilities Contracts Monitoring Lead (Soft FM) is to proactively manage and monitor the Soft Facilities Management (soft FM) contracts and contractors in line with service specifications, KPIs and performance management. The post holder will be the key communication point for externally contracted providers including but are not limited to Cleaning, window cleaning, pest control, security and linen/laundry
The post holder will manage and undertake monitoring exercises for the frequency, cost and quality of delivery of the cleaning soft fm contract ensuring it is well managed based on best practice guidance and the National standards of healthcare cleanliness 2021.
Person Specification
Qualifications
Essential
- Degree in relevant subject ie Facilities Management, Business Management, Commercial Management or equivalent experience
Desirable
- Significant experience of working with contracts and contract management
skills and knowledge
Essential
- Significant experience in quality auditing and monitoring
- Significant experience in being diplomacy when dealing with people and providing feedback
Desirable
- Significant experience in being diplomacy when dealing with people and providing feedback
skill and knowledge
Essential
- Knowledge of the National standards of healthcare cleanliness 2021
- Good written and oral communication skills at all levels
- Ability to use oAbility to use own initiative, prioritise and meet deadlines and to work under pressurewn initiative, prioritise and meet deadlines and to work under pressure
Desirable
- Competent in the use of computer software packages i.e. Microsoft Office, Excel
skills and experience
Essential
- Ability to manage a variable workload and to a deadline
- Ability to be self motivated with an flexible approach to work and ability to work independently and unsupervised
- Ability to compile concise and accurate management reports
- Ability to work in an organised, methodical and professional approach to work
Desirable
- Occasional working in clinical environments with sensitivity to the privacy and dignity of patients and exposure to emotional or distressing situations when undertaking audits and monitoring.
Person Specification
Qualifications
Essential
- Degree in relevant subject ie Facilities Management, Business Management, Commercial Management or equivalent experience
Desirable
- Significant experience of working with contracts and contract management
skills and knowledge
Essential
- Significant experience in quality auditing and monitoring
- Significant experience in being diplomacy when dealing with people and providing feedback
Desirable
- Significant experience in being diplomacy when dealing with people and providing feedback
skill and knowledge
Essential
- Knowledge of the National standards of healthcare cleanliness 2021
- Good written and oral communication skills at all levels
- Ability to use oAbility to use own initiative, prioritise and meet deadlines and to work under pressurewn initiative, prioritise and meet deadlines and to work under pressure
Desirable
- Competent in the use of computer software packages i.e. Microsoft Office, Excel
skills and experience
Essential
- Ability to manage a variable workload and to a deadline
- Ability to be self motivated with an flexible approach to work and ability to work independently and unsupervised
- Ability to compile concise and accurate management reports
- Ability to work in an organised, methodical and professional approach to work
Desirable
- Occasional working in clinical environments with sensitivity to the privacy and dignity of patients and exposure to emotional or distressing situations when undertaking audits and monitoring.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
