Job summary
To work as an integral part of the Ward Team to ensure patients receive meals and drinks that meet their preferences and needs during their hospital stay.
Main duties of the job
To distribute, collect and analyse menu cards, including assisting patients with completion if necessary and assist in identifying appropriate meal choice to meet the patients' needs and preferenceso To liaise with nurses, catering staff and dieticians to ensure patient food, nutritional/clinical needs and preferences are identified and met. Offer patients a choice of hot and cold beverages as and when required, a minimum of six times a dayo Ensure a regular supply of fresh water is provided to each patient throughout the day. To ensure a supply of fresh fruit are available to patients and prepare snacks as requiredo Serve the patients their choice and portion size of main disho Food supplied is adequate in terms of presentation, quantity and quality and inform catering staff where there are problems. Adhere to the Food Handling and Hygiene Regulations at all timeso Liaise with the nurse in charge to identify patients who are not eating sufficiently and ensure completion of food intake and fluid chartso To oversee the distribution, completion and collection of patient and catering satisfaction surveys at the agreed frequencies. Ensure effective communication take place between housekeeping and ward staff to maintain a seamless serviceo When required to support the domestic team;to undertake a full range of cleaning duties,
About us
'Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev'
Job description
Job responsibilities
To distribute, collect and analyse menu cards, including assisting patients with completion if necessary and assist in identifying appropriate meal choice to meet the patients needs and preferences To liaise with nurses, catering staff and dieticians to ensure patient food, nutritional/clinical needs and preferences are identified and met. Offer patients a choice of hot and cold beverages as and when required, a minimum of six times a day Ensure a regular supply of fresh water is provided to each patient throughout the day. To ensure a supply of fresh fruit are available to patients and prepare snacks as required Serve the patients their choice and portion size of main dish in an appealing and appetizing way, offering second portions if required. Ensure patients with special needs receive the appropriate food following liaison with thePage 2 of 4dietician or nurse Food supplied is adequate in terms of presentation, quantity and quality and inform catering staff where there are problems. Adhere to the Food Handling and Hygiene Regulations at all times Inform patients about the Hospitals Food and Nutrition Policy and the procedure for any ad hoc requests for choosing from the range of food and beverages Liaise with the nurse in charge to identify patients who are not eating sufficiently and ensure completion of food intake and fluid charts To oversee the distribution, completion and collection of patient and catering satisfaction surveys at the agreed frequencies. Ensure effective communication take place between housekeeping and ward staff to maintain a seamless service When required to support the domestic team;o to undertake a full range of cleaning duties, as per schedule, in a timely manner, ensuring working practices comply with all current policies and procedures relating to Control of Infection. COSHH and Health and Safetyo to undertake scheduled and ad hoc duties relating to environmental cleanliness and/or appearance of the area, such as curtain changing, patient bed cleaning, carpet shampooing etc.
Job description
Job responsibilities
To distribute, collect and analyse menu cards, including assisting patients with completion if necessary and assist in identifying appropriate meal choice to meet the patients needs and preferences To liaise with nurses, catering staff and dieticians to ensure patient food, nutritional/clinical needs and preferences are identified and met. Offer patients a choice of hot and cold beverages as and when required, a minimum of six times a day Ensure a regular supply of fresh water is provided to each patient throughout the day. To ensure a supply of fresh fruit are available to patients and prepare snacks as required Serve the patients their choice and portion size of main dish in an appealing and appetizing way, offering second portions if required. Ensure patients with special needs receive the appropriate food following liaison with thePage 2 of 4dietician or nurse Food supplied is adequate in terms of presentation, quantity and quality and inform catering staff where there are problems. Adhere to the Food Handling and Hygiene Regulations at all times Inform patients about the Hospitals Food and Nutrition Policy and the procedure for any ad hoc requests for choosing from the range of food and beverages Liaise with the nurse in charge to identify patients who are not eating sufficiently and ensure completion of food intake and fluid charts To oversee the distribution, completion and collection of patient and catering satisfaction surveys at the agreed frequencies. Ensure effective communication take place between housekeeping and ward staff to maintain a seamless service When required to support the domestic team;o to undertake a full range of cleaning duties, as per schedule, in a timely manner, ensuring working practices comply with all current policies and procedures relating to Control of Infection. COSHH and Health and Safetyo to undertake scheduled and ad hoc duties relating to environmental cleanliness and/or appearance of the area, such as curtain changing, patient bed cleaning, carpet shampooing etc.
Person Specification
Essential
Essential
- Able to demonstrate literacy, numeracy and comprehensions skills sufficient to be able to read and understand written instruction
- Basic Food Hygiene Certificate or willingness to work towards
- Excellent customer care skills o Excellent communication skills
- Be able to demonstrate ability to prioritise tasks
- Experience of working in a team
- Be able to demonstrate use of initiative in problem solving
Desirable
Person Specification
Essential
Essential
- Able to demonstrate literacy, numeracy and comprehensions skills sufficient to be able to read and understand written instruction
- Basic Food Hygiene Certificate or willingness to work towards
- Excellent customer care skills o Excellent communication skills
- Be able to demonstrate ability to prioritise tasks
- Experience of working in a team
- Be able to demonstrate use of initiative in problem solving
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
