Communication and Marketing Lead for Personalisation

Lincolnshire Community Health Service NHS Trust

Information:

This job is now closed

Job summary

The 'It's all about People' Personalisation programme works with people with lived experience and partners from across the health, care, voluntary, community, faith and social enterprise sectors in Lincolnshire to help to develop the relationship and conversations between people, professionals and the health and care system, to one which focuses on people's strengths and assets and 'what's important and what matters to them'.

Providing this positive shift in power and decision making enables people and those who are important to them to have more choice and control to be able to live their best life.

We are seeking an individual whose core values align with this way of thinking and has the skills and expertise to lead the development and delivery of innovative communication and marketing approaches that will help to create positive messaging, influence thinking and showcase examples of new ways of working which are meaningful to both the workforce and the public.

If you're passionate about working with people to improve the health and care services in Lincolnshire then this may be the job for you.

Main duties of the job

  • Co - Producing and delivering a communication and marketing plan.
  • Working in partnership with people and partners to develop common messaging and campaigns using a variety of media / communication methods.
  • Responsible for the ongoing development and upkeep of the 'it's all about people' website.
  • Developing and delivering regular communication and promotional assets and events.
  • To work with partners and people with lived experience to develop communication and marketing approaches and methodology that speaks to people and or communities who choose not to or don't know how to engage with the health and care system.
  • To be part of wider communication and marketing network across the Lincolnshire Integrated Care System, supporting the strategic planning and direction of communication plans and delivery.
  • To have delegated responsibility for a small comms and marketing budget for the programme, including procurement of print and design services when needed.

About us

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

Date posted

20 March 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

818-COR153

Job locations

Beech House

Witham Park, Waterside South

Lincoln

LN5 7JH


Job description

Job responsibilities

Main duties are as follows;

  • Working with people with lived experience and communication, marketing and engagement partners and stakeholders, to co produce and deliver a robust communications and marketing plan.
  • Planning, delivering and facilitating associated activities that delivers the aims and objectives of the plan.
  • To work in partnership with people with lived experience and partners / stakeholders including local media, to ensure all campaigns have a common language and make best use of all available media, from traditional methods such as advertising, leaflets and editorial, to digital communications, social media and film, as well as exploring new formats.
  • To be responsible for the ongoing development and upkeep of the its all about people website to meet two specific requirements.
    • An interactive guide and toolkit for staff across the health and care system.
    • To have a public facing offer which demonstrates what personalised care is and how to get involved.
  • To lead on developing and delivering regular communication assets and event management
  • Its all about people annual conference.
  • Annual and bespoke personalisation awareness survey/s
  • Bimonthly newsletter
  • 6 weekly personalisation huddles (webinars).
  • News of the week articles
  • Weekly update and maintenance of the website
  • Road shows
  • Planning and organising annual days of the year such as Social Prescribing Day in March or Co production week in July.
  • To work with partners and people with lived experience to develop communication and marketing approaches and methodology that speaks to people and or communities who choose not to or dont know how to engage with the health and care system.
  • To be part of wider communication and marketing network across the Lincolnshire Integrated Care System, supporting the strategic planning and direction of communication plans and delivery.
  • To have delegated responsibility for a small comms and marketing budget for the programme, including procurement of print and design services when needed.

Although part of the Personalisation team the post holder will also have a specific working relationship with the ICB Communication and Engagement Director to ensure legal and quality control issues are adhered to.

Job description

Job responsibilities

Main duties are as follows;

  • Working with people with lived experience and communication, marketing and engagement partners and stakeholders, to co produce and deliver a robust communications and marketing plan.
  • Planning, delivering and facilitating associated activities that delivers the aims and objectives of the plan.
  • To work in partnership with people with lived experience and partners / stakeholders including local media, to ensure all campaigns have a common language and make best use of all available media, from traditional methods such as advertising, leaflets and editorial, to digital communications, social media and film, as well as exploring new formats.
  • To be responsible for the ongoing development and upkeep of the its all about people website to meet two specific requirements.
    • An interactive guide and toolkit for staff across the health and care system.
    • To have a public facing offer which demonstrates what personalised care is and how to get involved.
  • To lead on developing and delivering regular communication assets and event management
  • Its all about people annual conference.
  • Annual and bespoke personalisation awareness survey/s
  • Bimonthly newsletter
  • 6 weekly personalisation huddles (webinars).
  • News of the week articles
  • Weekly update and maintenance of the website
  • Road shows
  • Planning and organising annual days of the year such as Social Prescribing Day in March or Co production week in July.
  • To work with partners and people with lived experience to develop communication and marketing approaches and methodology that speaks to people and or communities who choose not to or dont know how to engage with the health and care system.
  • To be part of wider communication and marketing network across the Lincolnshire Integrated Care System, supporting the strategic planning and direction of communication plans and delivery.
  • To have delegated responsibility for a small comms and marketing budget for the programme, including procurement of print and design services when needed.

Although part of the Personalisation team the post holder will also have a specific working relationship with the ICB Communication and Engagement Director to ensure legal and quality control issues are adhered to.

Person Specification

Qualifications

Essential

  • Degree or postgraduate in PR or relevant experience

Experience

Essential

  • Dealing effectively with a wide range of issues where cooperation and agreement are required
  • Successful delivery of communication campaigns and projects

Skills

Essential

  • Website maintenance and design
  • Creative skills - able to design and develop newsletters etc

Knowledge

Essential

  • oKnowledge of communications, public relations, journalism and marketing communications techniques and approaches
  • oUnderstanding of personalisation / strength based approaches
Person Specification

Qualifications

Essential

  • Degree or postgraduate in PR or relevant experience

Experience

Essential

  • Dealing effectively with a wide range of issues where cooperation and agreement are required
  • Successful delivery of communication campaigns and projects

Skills

Essential

  • Website maintenance and design
  • Creative skills - able to design and develop newsletters etc

Knowledge

Essential

  • oKnowledge of communications, public relations, journalism and marketing communications techniques and approaches
  • oUnderstanding of personalisation / strength based approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Witham Park, Waterside South

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Witham Park, Waterside South

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Change Manager - Personalisation

Kirsteen Redmile

Kirsteen.redmile1@nhs.net

07935706833

Date posted

20 March 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

818-COR153

Job locations

Beech House

Witham Park, Waterside South

Lincoln

LN5 7JH


Supporting documents

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