Job summary
he Electronic Assistive Technology Service provides a number of specialist services including the assessment and provision of environmental control (EC) equipment and augmentative and alternativecommunication (AAC) for patients who have complex disabilities to achieve benefits in maintenance of,or increasing independence for the user and to reduce social isolation and dependency on carers andto support these patients in the effective use of this equipment.
Main duties of the job
To provide support to clinical staff in the EATS Service in equipment management, installation andcommissioning.To provide support to service users, to ensure equipment is fully understood and utilised.To provide support to health and social care professionals in the use and deployment of assistivetechnology.
About us
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Job description
Job responsibilities
1. Communications and Working Relationships Communicates with patients making adjustments for speech and sensory impairments. Communicates with patients, relatives and carers in such a way that the function, purpose and requirements for effective use of the equipment is understood. Communicates & works closely with multidisciplinary teams Liaising and/or alerting relevant staff regarding problems to equipment provision and usage2. Technical role Installation of non-complex equipment, in the appropriate manner to meet identified needs including adjusting internal and web site settings and instruct patient and carers in the correct use of the equipment. Provide on-going support on the use of equipment for service users, including further training in its use, minor adjustments, replacement of faulty items and simple on site repairs. Carry out planned maintenance of simple systems according to departmental procedures Withdrawal of equipment no longer required by patients, included its disconnection and making good. Clean and decontaminate equipment. Refurbishment and decommission of returned equipment including resetting tofactory settings and removal of client specific date. Perform any electrical safety checks required. Ensure equipment is returned to the appropriate storage area in a fit for use state. Support other members of the team including providing cover for answeringenquiries to the service from calls via telephone, email or post. Collect data and outcomes as required.3. Record Keeping and Documentation Documents clinical information in a concise and accurate manner in the clinicalrecord. Updating of departments information system to maintain traceability and servicehistory for medical and other devices in use. Maintains the confidentiality of clinical information in accordance with the Trustsdata protection policy.4. Health and Safety at Work Takes all reasonable care to avoid injury to self and others by work activities andcooperates with management in meeting statutory requirements. Provides assistance and support to any member of staff in difficulty.5. Risk Management Exercises vigilance and assists in investigating incidents and potential incidentsusing the appropriate reporting channels. Employs good practice in equipment management, following departmental procedures Is aware of current Safety Notices and acts accordingly. Follows good practice with respect to infection control. Ability to reschedule commitments at short notice to respond to urgent needs6. Teaching & Training Assist in the training of staff, both from within the department and from other services, on the use, commissioning and care of specific equipment.
Job description
Job responsibilities
1. Communications and Working Relationships Communicates with patients making adjustments for speech and sensory impairments. Communicates with patients, relatives and carers in such a way that the function, purpose and requirements for effective use of the equipment is understood. Communicates & works closely with multidisciplinary teams Liaising and/or alerting relevant staff regarding problems to equipment provision and usage2. Technical role Installation of non-complex equipment, in the appropriate manner to meet identified needs including adjusting internal and web site settings and instruct patient and carers in the correct use of the equipment. Provide on-going support on the use of equipment for service users, including further training in its use, minor adjustments, replacement of faulty items and simple on site repairs. Carry out planned maintenance of simple systems according to departmental procedures Withdrawal of equipment no longer required by patients, included its disconnection and making good. Clean and decontaminate equipment. Refurbishment and decommission of returned equipment including resetting tofactory settings and removal of client specific date. Perform any electrical safety checks required. Ensure equipment is returned to the appropriate storage area in a fit for use state. Support other members of the team including providing cover for answeringenquiries to the service from calls via telephone, email or post. Collect data and outcomes as required.3. Record Keeping and Documentation Documents clinical information in a concise and accurate manner in the clinicalrecord. Updating of departments information system to maintain traceability and servicehistory for medical and other devices in use. Maintains the confidentiality of clinical information in accordance with the Trustsdata protection policy.4. Health and Safety at Work Takes all reasonable care to avoid injury to self and others by work activities andcooperates with management in meeting statutory requirements. Provides assistance and support to any member of staff in difficulty.5. Risk Management Exercises vigilance and assists in investigating incidents and potential incidentsusing the appropriate reporting channels. Employs good practice in equipment management, following departmental procedures Is aware of current Safety Notices and acts accordingly. Follows good practice with respect to infection control. Ability to reschedule commitments at short notice to respond to urgent needs6. Teaching & Training Assist in the training of staff, both from within the department and from other services, on the use, commissioning and care of specific equipment.
Person Specification
Experience
Essential
- Level 3 NVQ or equivalent in IT related subject or equivalent experience GCSE Maths and English Grade C or equivalent numeracy and literacy skills ECDL or equivalent basic IT qualification
- Experience in setting up IT equipment
- Evidence of knowledge of a range of IT equipment and their use,
- Ability to work in confined areas, to lift, reach and bend in order to install equipment in patient homes
- Access to own car for daily transport
- Experience in customer relations particularly in a care environment.
- Evidence of good communication skills in all areas
- Basic knowledge of the use of Assistive Technology
- Good manual dexterity skills to set and install equipment.
- Good self-motivation and time management skills, able to work flexibly
Desirable
- Qualification in checking electrical equipment or NVQ in care related subjects
- Experience in working in health or social services
- Experience in using Systmone patient record system
- Experience in working directly with patients /service users
- Knowledge of assistive technology and its application
- Evidence of teaching others new skills
Person Specification
Experience
Essential
- Level 3 NVQ or equivalent in IT related subject or equivalent experience GCSE Maths and English Grade C or equivalent numeracy and literacy skills ECDL or equivalent basic IT qualification
- Experience in setting up IT equipment
- Evidence of knowledge of a range of IT equipment and their use,
- Ability to work in confined areas, to lift, reach and bend in order to install equipment in patient homes
- Access to own car for daily transport
- Experience in customer relations particularly in a care environment.
- Evidence of good communication skills in all areas
- Basic knowledge of the use of Assistive Technology
- Good manual dexterity skills to set and install equipment.
- Good self-motivation and time management skills, able to work flexibly
Desirable
- Qualification in checking electrical equipment or NVQ in care related subjects
- Experience in working in health or social services
- Experience in using Systmone patient record system
- Experience in working directly with patients /service users
- Knowledge of assistive technology and its application
- Evidence of teaching others new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
