Job summary
The Learning and Organisational Development Team are able to offer an exciting opportunity to the right individual who meets the job specification to work within our Apprentice Centre. The successful applicant will be joining our team of administrators supporting the administration of apprenticeships and other vocational training across Lincolnshire.
Working for our team, you will feel empowered, listened to and valued and in an environment that is fast paced, dynamic, friendly and will support you to bring your best self to work every single day.
Main duties of the job
The post holder will be a key player within the Apprentice Centre team. Supporting all aspects of vocational training provision ensuring high quality standards are applied to all aspects of the team's function. Ensuring that the service provided meets the elevated expectations of both of internal and external customers.The post holder will be a key person in all initial administration for all apprenticeship and vocational provision.
About us
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Job description
Job responsibilities
Lincolnshire Community Health Service requires all staff to safeguard children, young people, and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk and www.lincolnshire.gov.ukLCHS policies, procedures, and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trusts website.
Record workshops and produce registers to appropriate deadlines.Record feedback and evaluation results from workshops and share this with programme leads.Support the Senior Administrator-Apprentice Centre in collatingdata for reporting.Update Ecordia contact log following receipt of workshop registers.Respond to both internal and external queries in relation to apprenticeships or vocational training in a professional manner forwarding messages where appropriate.Invigilate examinations for apprenticeship end point assessments or other vocational training as required .Send accredited certification of completed apprenticeship or vocational training to learners.Use knowledge of social media to promote the Apprentice Centre Team.Assist the Apprentice Centre Team to keep processes updated through knowledge of IT.Be able to provide general administrative support within the Apprentice Centre Team.Actively contribute to own and team development undertaking training programmes as identified in behaviour and performance appraisal.To prioritise work commitments to meet the needs of the service and to manage work time effectively.To attend team meetings and contribute to the development of the serviceProvide administrative support to the functional skills team for initial administrative support.Provide administrative support to the Care Certificate and YWEC team for all initial administrative support.Provide administrative support to the Apprenticeship Assessment team for all initial administrative support.
Job description
Job responsibilities
Lincolnshire Community Health Service requires all staff to safeguard children, young people, and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk and www.lincolnshire.gov.ukLCHS policies, procedures, and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trusts website.
Record workshops and produce registers to appropriate deadlines.Record feedback and evaluation results from workshops and share this with programme leads.Support the Senior Administrator-Apprentice Centre in collatingdata for reporting.Update Ecordia contact log following receipt of workshop registers.Respond to both internal and external queries in relation to apprenticeships or vocational training in a professional manner forwarding messages where appropriate.Invigilate examinations for apprenticeship end point assessments or other vocational training as required .Send accredited certification of completed apprenticeship or vocational training to learners.Use knowledge of social media to promote the Apprentice Centre Team.Assist the Apprentice Centre Team to keep processes updated through knowledge of IT.Be able to provide general administrative support within the Apprentice Centre Team.Actively contribute to own and team development undertaking training programmes as identified in behaviour and performance appraisal.To prioritise work commitments to meet the needs of the service and to manage work time effectively.To attend team meetings and contribute to the development of the serviceProvide administrative support to the functional skills team for initial administrative support.Provide administrative support to the Care Certificate and YWEC team for all initial administrative support.Provide administrative support to the Apprenticeship Assessment team for all initial administrative support.
Person Specification
Qualifications
Essential
- Level 2 vocational qualification or equivalent experience (or prepared to work towards)
- ICT Level 2 Qualification or equivalent experience
- GCSE Maths and English grades A-C/4-9 or Functional skills numeracy and literacy at level 2
Skills
Essential
- Excellent organisational skills.
- Ability to communicate with staff at all levels.
Knowledge
Essential
- Knowledge of social media in a work environment
Desirable
- Knowledge and understanding of ESR
Experience
Essential
- Experience of providing administrative support in a busy office environment
- Experience in a Customer Service environment
Desirable
- Experience of working in a training team
Special Attributes
Essential
- Ability to prioritise to meet deadlines.
- Friendly, helpful, willing to help colleagues
Person Specification
Qualifications
Essential
- Level 2 vocational qualification or equivalent experience (or prepared to work towards)
- ICT Level 2 Qualification or equivalent experience
- GCSE Maths and English grades A-C/4-9 or Functional skills numeracy and literacy at level 2
Skills
Essential
- Excellent organisational skills.
- Ability to communicate with staff at all levels.
Knowledge
Essential
- Knowledge of social media in a work environment
Desirable
- Knowledge and understanding of ESR
Experience
Essential
- Experience of providing administrative support in a busy office environment
- Experience in a Customer Service environment
Desirable
- Experience of working in a training team
Special Attributes
Essential
- Ability to prioritise to meet deadlines.
- Friendly, helpful, willing to help colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
