Lincolnshire Community Health Service NHS Trust

Information and Data Analyst

Information:

This job is now closed

Job summary

At Lincolnshire Community Health Services NHS Trust, we refer to our information and data analysts as Portfolio Managers, where they are enabled to provide insight to a range of services within the Trust, using business intelligence tools such as Power BI and SQL.

The role will be an integral part of the wider Finance & Business Intelligence Team, supporting the delivery and development of improved performance across organisation.

Main duties of the job

The postholder will work with clinical and corporate teams to support the collation of information regarding performance against targets and provide analysis of this data to demonstrate any trends and issues. They will present this information to support decisions so that solutions can be reached, or decisions regarding future service planning can be made.

The post holder will analyses a wide range of performance data, interpret and report on results. They will provide advice and guidance on the analysis of this date and develop strategies to remedy the position or work with other colleagues in FBI e.g. the Strategic Business Partners to design and implement improvements to address issues in the relevant portfolio.

The postholder will be for ensuring that leading on specific programmes in a portfolio, working in collaboration with the wider FBI team, internal and external stakeholders to drive great care close to home.

This post will have a clear line of sight to patients and work collaboratively across the Finance & Business Intelligence team and beyond, supporting the tactical delivery of key priorities, influencing strategic direction, and ensuring the operational requirements to do so are met in partnership with the finance and data infrastructure teams.

The postholder will be innovative in creating insight great care close to home, and work collaboratively to deliver improvements to patient outcomes.

About us

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

818-COR125

Job locations

Beech House

Waterside South

Lincoln

LN5 7JH


Job description

Job responsibilities

Duties

1. Lincolnshire Community Health Service requires all staff to safeguard children, young people and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk andwww.lincolnshire.gov.uk

2. LCHS policies, procedures and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures and guidelines. These can all be found on the Trusts website.

3. Lead on ensuring the successful delivery of a portfolio working with stakeholders to maintain engagement.

4. Using strong analytical skills, diagnose problems within existing processes and effect changes to resolve them.

5. Support coordination of and participate in relevant working groups and provide project advice, expertise and support.

6. Lead on analysing complex management and clinical activity information and working with members of the FBI directorate to investigate the causes of any variance from portfolio plan and proactively contribute to the implementation of solutions

7. Monitor and report on delivery of performance indicators including finance, workforce and activity, escalating any variances and providing an action plan as required.

8. Lead on identifying risks, issues and dependencies, considering best practice and current options and making recommendations in the best interest of the portfolio.

9. Responsible for pro-actively managing stakeholders, responding to and resolving conflicts when they arise through facilitation or other appropriate mechanisms.

10. Responsible for the day to day understanding of the finance, workforce and activity performance of their allocated portfolio, and ability to identify the early warning signs that it is off course/off track and trends that are different.

11. Ability to analyse procedures and processes that are not on track and to work with clinical or corporate colleagues to explore options to resolve or determine service improvement.

12. Actively engage with the FBI Business Partnering and Strategic Development functions in managing the Trusts portfolio of services so that portfolios are fully integrated with Trust strategies, system direction, and commissioning intentions.

13. Communicates multi-stranded and highly sensitive business/portfolio information.14. To keep up to date with all developments and changes relating to the best tools and methodologies for the situation. Provide information and advice on the utilisation and development of tools and methodologies with all relevant developments and changes.

15. Work in collaboration with the Lead Financial Account and Patient Level Insight Lead and across FBI to support Trust portfolios in demonstrating value for money for the current spend and to ensure opportunities for developments and improvements are maximised.

Minimum qualifications, knowledge, training and experience required for the post

Knowledge acquired through professional qualification e.g. Certificate Level/Association of Accounting Technicians (AAT) Member, other relevant degree, or equivalent experience to degree level. Evidence of recent relevant CPD Ability to communicate analytical/statistical matters to nonanalytical/ statistical professionals Ability to advise, persuade on statistical techniques Persuasive, motivational, negotiating, training skills Experience and expertise in a range of areas of performance (e.g. finance, workforce, performance, activity) Knowledge of health service management, including change management and workforce re-design Experience of discussing financial and performance queries with corporate and operational partners which are often complex and potentially contentious, including reasons for variance in performance and other sensitive issues Experience of effective partnership working including working with clinicians.

Communication & Relationship Skills

Provide and receive complex information, persuasive, motivational, negotiating, training skills required. Communicates analytical/statistical matters to non-analytical/statistical professionals, advises, persuades on statistical techniques to be used.

Knowledge, Training & Experience

Expertise within specialism, underpinned by theory Knowledge of a range of statistical/numerical techniques, procedures acquired through qualification to degree level, or equivalent relevant experience.

Analytical Skills

Range of facts or situations requiring analysis.

Dealing with statistical/analytical queries, assessing whether analyses arerobust e.g. investigating data anomalies identified during analyses, instigating corrective action as required.

Planning & Organisational SkillsPlans and organise straightforward activities, some ongoing. Plans tasks and activities that may require adjustment e.g. dealing with statistical responses to urgent parliamentary questions, or NHS Board level enquiries. May plan work for other staff.

Physical Skills

Physical skills obtained through practice/Developed Physical skills: advanced keyboard use Standard keyboard skills/ inputting and manipulating data, information into computer databases.

Responsibility Patient / Client Care

Assist patients/clients during incidental contacts Contact with patients is incidental.

Responsibility Policy / Service Development

Implement policies and propose changes to practices, procedures for own area. Implements departmental policies within own work area, proposes changes to working practices as a result of new guidelines or legislation.

Responsibility Finance & Physical

Personal duty of care in relation to equipment, resources / authorised signatory, small payments Safe use of own equipment / authorises time sheets for staff.

Responsibility staff/HR/leadership/trainingDemonstrates own activities to new or less experienced employees / day to day co ordination of staff; allocate, place and supervise staff and students; provide training in own discipline/ day to day management. Demonstrates activities and work routines to others in own work area / coordinates work of information technicians; supervises trainees/ students; trains other staff/ manages other staff including appraisals andrecruitment (as panel member).

Responsibility information resourcesAdapt, design information systems to meet the specifications of others; responsible for the operation of one or more information systems for department/service, major job responsibility.Introduces, adapts and improves information systems within own area e.g. developing and implementing systems to input, store and disseminate information used in statistical/data analysis; responsible for one or more information systems for collection of statistical/epidemiological information. eg waiting times; MRSA.

Responsibility Research & DevelopmentRegularly undertake R&D activity Regularly undertakes surveys, audits or research to support service development, e.g. audits of surgical practice; audits of data quality.

Freedom to ActClearly defined occupational policies, work is managed, rather than supervised. Works within organisational and professional policies and procedures; operates on own initiative, taking advice from manager if required.Physical EffortFrequent sitting or standing in a restricted position.

Mental EffortFrequent prolonged concentration Requirement for ongoing concentration to undertake complex statistical analyses requiring accuracy and attention to detail.

Emotional EffortExposure to distressing or emotional circumstances is rare; Little exposure to distressing circumstances.

Working ConditionsUse VDU equipment more or less continuously. Uses computer most of the day.

Job description

Job responsibilities

Duties

1. Lincolnshire Community Health Service requires all staff to safeguard children, young people and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk andwww.lincolnshire.gov.uk

2. LCHS policies, procedures and guideline - It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures and guidelines. These can all be found on the Trusts website.

3. Lead on ensuring the successful delivery of a portfolio working with stakeholders to maintain engagement.

4. Using strong analytical skills, diagnose problems within existing processes and effect changes to resolve them.

5. Support coordination of and participate in relevant working groups and provide project advice, expertise and support.

6. Lead on analysing complex management and clinical activity information and working with members of the FBI directorate to investigate the causes of any variance from portfolio plan and proactively contribute to the implementation of solutions

7. Monitor and report on delivery of performance indicators including finance, workforce and activity, escalating any variances and providing an action plan as required.

8. Lead on identifying risks, issues and dependencies, considering best practice and current options and making recommendations in the best interest of the portfolio.

9. Responsible for pro-actively managing stakeholders, responding to and resolving conflicts when they arise through facilitation or other appropriate mechanisms.

10. Responsible for the day to day understanding of the finance, workforce and activity performance of their allocated portfolio, and ability to identify the early warning signs that it is off course/off track and trends that are different.

11. Ability to analyse procedures and processes that are not on track and to work with clinical or corporate colleagues to explore options to resolve or determine service improvement.

12. Actively engage with the FBI Business Partnering and Strategic Development functions in managing the Trusts portfolio of services so that portfolios are fully integrated with Trust strategies, system direction, and commissioning intentions.

13. Communicates multi-stranded and highly sensitive business/portfolio information.14. To keep up to date with all developments and changes relating to the best tools and methodologies for the situation. Provide information and advice on the utilisation and development of tools and methodologies with all relevant developments and changes.

15. Work in collaboration with the Lead Financial Account and Patient Level Insight Lead and across FBI to support Trust portfolios in demonstrating value for money for the current spend and to ensure opportunities for developments and improvements are maximised.

Minimum qualifications, knowledge, training and experience required for the post

Knowledge acquired through professional qualification e.g. Certificate Level/Association of Accounting Technicians (AAT) Member, other relevant degree, or equivalent experience to degree level. Evidence of recent relevant CPD Ability to communicate analytical/statistical matters to nonanalytical/ statistical professionals Ability to advise, persuade on statistical techniques Persuasive, motivational, negotiating, training skills Experience and expertise in a range of areas of performance (e.g. finance, workforce, performance, activity) Knowledge of health service management, including change management and workforce re-design Experience of discussing financial and performance queries with corporate and operational partners which are often complex and potentially contentious, including reasons for variance in performance and other sensitive issues Experience of effective partnership working including working with clinicians.

Communication & Relationship Skills

Provide and receive complex information, persuasive, motivational, negotiating, training skills required. Communicates analytical/statistical matters to non-analytical/statistical professionals, advises, persuades on statistical techniques to be used.

Knowledge, Training & Experience

Expertise within specialism, underpinned by theory Knowledge of a range of statistical/numerical techniques, procedures acquired through qualification to degree level, or equivalent relevant experience.

Analytical Skills

Range of facts or situations requiring analysis.

Dealing with statistical/analytical queries, assessing whether analyses arerobust e.g. investigating data anomalies identified during analyses, instigating corrective action as required.

Planning & Organisational SkillsPlans and organise straightforward activities, some ongoing. Plans tasks and activities that may require adjustment e.g. dealing with statistical responses to urgent parliamentary questions, or NHS Board level enquiries. May plan work for other staff.

Physical Skills

Physical skills obtained through practice/Developed Physical skills: advanced keyboard use Standard keyboard skills/ inputting and manipulating data, information into computer databases.

Responsibility Patient / Client Care

Assist patients/clients during incidental contacts Contact with patients is incidental.

Responsibility Policy / Service Development

Implement policies and propose changes to practices, procedures for own area. Implements departmental policies within own work area, proposes changes to working practices as a result of new guidelines or legislation.

Responsibility Finance & Physical

Personal duty of care in relation to equipment, resources / authorised signatory, small payments Safe use of own equipment / authorises time sheets for staff.

Responsibility staff/HR/leadership/trainingDemonstrates own activities to new or less experienced employees / day to day co ordination of staff; allocate, place and supervise staff and students; provide training in own discipline/ day to day management. Demonstrates activities and work routines to others in own work area / coordinates work of information technicians; supervises trainees/ students; trains other staff/ manages other staff including appraisals andrecruitment (as panel member).

Responsibility information resourcesAdapt, design information systems to meet the specifications of others; responsible for the operation of one or more information systems for department/service, major job responsibility.Introduces, adapts and improves information systems within own area e.g. developing and implementing systems to input, store and disseminate information used in statistical/data analysis; responsible for one or more information systems for collection of statistical/epidemiological information. eg waiting times; MRSA.

Responsibility Research & DevelopmentRegularly undertake R&D activity Regularly undertakes surveys, audits or research to support service development, e.g. audits of surgical practice; audits of data quality.

Freedom to ActClearly defined occupational policies, work is managed, rather than supervised. Works within organisational and professional policies and procedures; operates on own initiative, taking advice from manager if required.Physical EffortFrequent sitting or standing in a restricted position.

Mental EffortFrequent prolonged concentration Requirement for ongoing concentration to undertake complex statistical analyses requiring accuracy and attention to detail.

Emotional EffortExposure to distressing or emotional circumstances is rare; Little exposure to distressing circumstances.

Working ConditionsUse VDU equipment more or less continuously. Uses computer most of the day.

Person Specification

Qualifications

Essential

  • Knowledge acquired through professional qualification e.g. Certificate Level/Association of Accounting Technicians (AAT) Member, other relevant degree, or equivalent experience to degree level. Evidence of recent relevant CPD

Skills

Essential

  • Ability to communicate analytical/statistical matters to non-analytical/statistical professionals Ability to advise, persuade on statistical techniques Persuasive, motivational, negotiating, training skills

Desirable

  • Relevant skills gained in the NHS

Knowledge

Essential

  • Experience and expertise in a range of areas of performance (e.g. finance, workforce, performance, activity) Knowledge of health service management, including change management and workforce redesign

Desirable

  • Knowledge and experience of information governance and data protection

Experience

Essential

  • Experience of discussing financial and performance queries with corporate and operational partners which are often complex and potentially contentious, including reasons for variance in performance and other sensitive issues Relevant experience gained in the NHS. Experience of effective partnership working including working with clinicians

Desirable

  • Relevant experience gained in the NHS

Special requirements

Essential

  • Ability to travel across the county. Excellent verbal and written communication skills. Good general IT and keyboard skills
Person Specification

Qualifications

Essential

  • Knowledge acquired through professional qualification e.g. Certificate Level/Association of Accounting Technicians (AAT) Member, other relevant degree, or equivalent experience to degree level. Evidence of recent relevant CPD

Skills

Essential

  • Ability to communicate analytical/statistical matters to non-analytical/statistical professionals Ability to advise, persuade on statistical techniques Persuasive, motivational, negotiating, training skills

Desirable

  • Relevant skills gained in the NHS

Knowledge

Essential

  • Experience and expertise in a range of areas of performance (e.g. finance, workforce, performance, activity) Knowledge of health service management, including change management and workforce redesign

Desirable

  • Knowledge and experience of information governance and data protection

Experience

Essential

  • Experience of discussing financial and performance queries with corporate and operational partners which are often complex and potentially contentious, including reasons for variance in performance and other sensitive issues Relevant experience gained in the NHS. Experience of effective partnership working including working with clinicians

Desirable

  • Relevant experience gained in the NHS

Special requirements

Essential

  • Ability to travel across the county. Excellent verbal and written communication skills. Good general IT and keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Waterside South

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Waterside South

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Portfolio Manager

Maddy Matthews

maddy.matthews@nhs.net

07583065466

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

818-COR125

Job locations

Beech House

Waterside South

Lincoln

LN5 7JH


Supporting documents

Privacy notice

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