Job summary
Patient Safety Performance and Improvement Lead
Full time Band 6
Are you looking for a new leadership challenge?
An exciting opportunity for a permanent Patient Safety Performance and Improvement Leadquality improvement and performance lead has arisen within Lincolnshire Community Health Services NHS Trust (LCHS). We are the primary community healthcare provider in Lincolnshire delivering community-based services aimed at supporting people to manage their own health at home and reducing the need for people to go into hospital. As a Trust we care for thousands of patients every day, in partnership with other health and social care services, to deliver joined-up care in community settings. The intention is to provide good out of hospital care and avoid admissions into acute hospitals.
We are looking for a proactive, dedicated and dynamic individual to work as part of our quality team in the role of quality performance and improvement lead.
Main duties of the job
The focus of this post will be to lead and drive delivery of the patient safety, improvement, governance and performance as we move towards PSIRF and LFPSE. Working in partnership with divisional teams and corporate partners to implement patient safety, clinical governance and quality improvement programmes which optimise the clinical care and patient experience and patient involvement.
As a key member of the Trust's quality team you will ensure effective incident reporting and enhanced 'safety through learning' cultures are embedded.
As a Patient Safety Performance and Improvement Lead, you will maintain systems to assure all aspects of patient safety and clinical quality undertaken within the Trust are undertaken in accordance with CQC standards, prevailing legislative and best practice requirements.
You will be a strong team player, an excellent communicator, adaptable, committed, and well-organised and work well under pressure. Experience of project management and service change is also desirable. You must be able to travel around various community locations and work closely with a variety of community, urgent care and specialist services to ensure the quality and safe delivery of services. Data analysis and report writing skills would be an expectation of successful candidates.
About us
Our Nursing, AHP and Operations are structured into three divisions, promoting opportunities to work in partnership and strengthen collaboration to drive the patient safety and improvement agenda forward.
As a leader you will act as a subject expert for patient safety, clinical governance, clinical risk and quality improvement, representing these areas of expertise across the operational divisions.
We are rated 'Outstanding' by the Care Quality Commission and are playing an integral part in shaping future health service provision countywide alongside partner health and social care organisations.
Job description
Job responsibilities
As a leader to act as a subject expert for clinical governance and quality improvement, representing this area of expertise across the operational divisions. To focus on the patient safety and quality impact of all aspects of service delivery.
To work closely with service leads and clinical staff to implement patient safety, clinical governance and quality improvement programmes to optimise the clinical care and patient experience, responding to a changing context.
Prepare regular reports and present updated complex quality information. Communicate clearly and effectively, orally and in writing, and use welldeveloped listening and influencing skills to work effectively across teams.
Use critical evaluation, analysis of quality and performance data and problemsolving skills to respond to changing priorities to maintain assurance and create opportunities for improvement.
As a critical friend, support deputy divisional leads / service leads to develop, revise, and drive the patient safety agenda and the management of risk.
Use quality improvement methodology to drive patient safety and quality improvement projects, working with colleagues in clinical and non-clinical teams to facilitate implementation of action plans, quality impact assessment and outcomes.
Undertake qualitative and quantitative analysis of all patient safety activities with a focus on risk and incident management data, identifying trends and areas of good practice, concerns and agreed actions to maintain safety and mitigate risk where possible.
To drive the safety through learning agenda embedding the principals of a learning culture.
To support the collation, analysis and evaluation of quality and safety data for assurance and improvement. Contribute to ensuring appropriate service standards and quality markers are incorporated into a quality and safety dashboard.
Facilitate the quality assurance and patient safety frameworks including professional enquiry, investigation, learning and improvements associated with patient outcomes and service development.
Oversee the day to day management of the patient safety resources and tools within the team.
Job description
Job responsibilities
As a leader to act as a subject expert for clinical governance and quality improvement, representing this area of expertise across the operational divisions. To focus on the patient safety and quality impact of all aspects of service delivery.
To work closely with service leads and clinical staff to implement patient safety, clinical governance and quality improvement programmes to optimise the clinical care and patient experience, responding to a changing context.
Prepare regular reports and present updated complex quality information. Communicate clearly and effectively, orally and in writing, and use welldeveloped listening and influencing skills to work effectively across teams.
Use critical evaluation, analysis of quality and performance data and problemsolving skills to respond to changing priorities to maintain assurance and create opportunities for improvement.
As a critical friend, support deputy divisional leads / service leads to develop, revise, and drive the patient safety agenda and the management of risk.
Use quality improvement methodology to drive patient safety and quality improvement projects, working with colleagues in clinical and non-clinical teams to facilitate implementation of action plans, quality impact assessment and outcomes.
Undertake qualitative and quantitative analysis of all patient safety activities with a focus on risk and incident management data, identifying trends and areas of good practice, concerns and agreed actions to maintain safety and mitigate risk where possible.
To drive the safety through learning agenda embedding the principals of a learning culture.
To support the collation, analysis and evaluation of quality and safety data for assurance and improvement. Contribute to ensuring appropriate service standards and quality markers are incorporated into a quality and safety dashboard.
Facilitate the quality assurance and patient safety frameworks including professional enquiry, investigation, learning and improvements associated with patient outcomes and service development.
Oversee the day to day management of the patient safety resources and tools within the team.
Person Specification
skills and competencies
Essential
- Experience working in the NHS at management level.
- Proven experience and specialist knowledge across a broad range of quality improvement and clinical governance fields including clinical audit, evidence based practice, continuous professional development, analysis of risk reduction, learning and applying lessons and examination of critical incidents
- Experience of managing and leading a team.
Desirable
- Experience of patient experience and involvement.
Knowledge
Essential
- Thorough knowledge of Quality, Governance, Assurance and improvement.
Qualifications
Essential
- Post Graduate study at degree level / professional qualification or equivalent experience with some demonstrable experience in the area of quality improvement, quality governance, patient safety and the management of risk.
- Knowledge or experience in related field to post graduate level or equivalent.
Person Specification
skills and competencies
Essential
- Experience working in the NHS at management level.
- Proven experience and specialist knowledge across a broad range of quality improvement and clinical governance fields including clinical audit, evidence based practice, continuous professional development, analysis of risk reduction, learning and applying lessons and examination of critical incidents
- Experience of managing and leading a team.
Desirable
- Experience of patient experience and involvement.
Knowledge
Essential
- Thorough knowledge of Quality, Governance, Assurance and improvement.
Qualifications
Essential
- Post Graduate study at degree level / professional qualification or equivalent experience with some demonstrable experience in the area of quality improvement, quality governance, patient safety and the management of risk.
- Knowledge or experience in related field to post graduate level or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
