Lincolnshire Community Health Service NHS Trust

Operational HR Team Leader

Information:

This job is now closed

Job summary

Department:- Human Resources

We are looking to attract a flexible, organised and improvement focussed individual to lead a team of HR Assistants based at Beech House in Lincoln.

Location: - Beech House, Lincoln (direct reports work a combination of some days at home and some days office based) this role will be pre-dominantly office based to provide leadership and support to the team

We are looking for someone with strong leadership and organisation skills to manage a team of 8 HR assistants, with primary responsibility for processing recruitment and payroll forms.

You will be responsible for ensuring the transactional HR service is delivered to a high standard and within agreed KPIs and service level agreements. You will be part of a wider HR function and work with HR Business Partners, Advisors and Governance and Compliance Managers as well as clinical and service leaders.

Main duties of the job

You will be responsible for the line management and development of the recruitment and operational HR team.

You will plan, organise and schedule work of self and team to deliver the recruitment and operational HR service to high standards.

You will lead on providing a timely, compliant and customer focused end to end recruitment and payroll process.

You will need to have strong leadership skills, the ability to motivate others to achieve and drive and deliver a high-quality HR service

About us

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev'

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

818-COR069-A

Job locations

Beech House

Lincoln

LN5 7JH


Job description

Job responsibilities

Engage in continual service improvement, measuring performance against the Service Level Agreement and taking remedial action to ensure delivery of a high level of client satisfaction.

Develop and update systems and procedures; creating process maps, guides and standard operating procedures for use by the team and other key stakeholders as necessary.

Engagement in regular audits of recruitment and payroll activities to ensure NHS employment standards are adhered to, preparing reports as appropriate.

Delivery of relevant training such as recruitment and selection training for manager; developing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

To be a first point of escalation for applicant queries/concerns in connection with the recruitment and payroll process.

Manage the team ensuring the delivery of a customer focused and responsive recruitment service; being accountable for and holding staff accountable by being a role model of positive, motivational and visible leadership; demonstrating Trust values.

Develop and coach direct reports managing the performance of individuals, effectively and consistently in line with Trust policy and procedures.

Championing and contributing to the development of staff to achieve maximum potential.

Provisional interview date 23rd August 2023

Job description

Job responsibilities

Engage in continual service improvement, measuring performance against the Service Level Agreement and taking remedial action to ensure delivery of a high level of client satisfaction.

Develop and update systems and procedures; creating process maps, guides and standard operating procedures for use by the team and other key stakeholders as necessary.

Engagement in regular audits of recruitment and payroll activities to ensure NHS employment standards are adhered to, preparing reports as appropriate.

Delivery of relevant training such as recruitment and selection training for manager; developing content as necessary to ensure it reflects current policy, legislation, NHS standards and best practice.

To be a first point of escalation for applicant queries/concerns in connection with the recruitment and payroll process.

Manage the team ensuring the delivery of a customer focused and responsive recruitment service; being accountable for and holding staff accountable by being a role model of positive, motivational and visible leadership; demonstrating Trust values.

Develop and coach direct reports managing the performance of individuals, effectively and consistently in line with Trust policy and procedures.

Championing and contributing to the development of staff to achieve maximum potential.

Provisional interview date 23rd August 2023

Person Specification

Education

Essential

  • Leadership / HR knowledge acquired through relevant training and experience to degree equivalent level
  • Evidence of continuing personal and professional development (relevant to HR) for e.g. leadership and management training

Skills

Essential

  • Ability to drive and deliver high performance standards and a high-quality HR service

Desirable

  • Coaching / mentoring skills

Experience

Essential

  • Experience of leading a team including setting and monitoring objectives.
  • Experience of addressing people management issues as a leader such as performance, conduct, sickness absence
  • Experience of developing a team and supporting career development and progression
  • Experience of manipulating, analysing workforce data to drive performance and develop action plans to improve performance
  • Experience of working to deadlines and in a busy and demanding office environment

Desirable

  • Experience of leading a HR team
  • Experience of interpreting Agenda for Change Terms and Conditions (AFC) and advising according.
Person Specification

Education

Essential

  • Leadership / HR knowledge acquired through relevant training and experience to degree equivalent level
  • Evidence of continuing personal and professional development (relevant to HR) for e.g. leadership and management training

Skills

Essential

  • Ability to drive and deliver high performance standards and a high-quality HR service

Desirable

  • Coaching / mentoring skills

Experience

Essential

  • Experience of leading a team including setting and monitoring objectives.
  • Experience of addressing people management issues as a leader such as performance, conduct, sickness absence
  • Experience of developing a team and supporting career development and progression
  • Experience of manipulating, analysing workforce data to drive performance and develop action plans to improve performance
  • Experience of working to deadlines and in a busy and demanding office environment

Desirable

  • Experience of leading a HR team
  • Experience of interpreting Agenda for Change Terms and Conditions (AFC) and advising according.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Lincoln

LN5 7JH


Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People Quality and Governance Manager

Deborah Harrison

01522572889

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

818-COR069-A

Job locations

Beech House

Lincoln

LN5 7JH


Supporting documents

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