Hertfordshire Community NHS Trust

Receptionist

The closing date is 20 April 2026

Job summary

Are you a highly motivated, organised and flexible receptionist/administrator? If so, we are looking for a part time Band 2 Receptionist to be based at the Cheshunt Community Hospital and Waltham Cross health clinic. Flexibility is required as you may be asked to cover sickness or annual leave for other HCT sites, for example, Hoddesdon Health clinic and Bowling Road in Ware.

We are seeking an experienced and motivated receptionist to work Mon, Tues, Wed: 8am -12.30pm and Thurs and Fri: 8am - 5pm. The receptionist is the first point of contact for all visitors to our friendly hospital.

Main duties of the job

Applicants must have good organisational skills, a range of office skills and experience in working in reception/administration. Excellent customer service skills are essential, as you will have both face to face and telephone contact with service users on a daily basis. Good written and verbal communication and interpersonal skills, a friendly approach and being enthusiastic are all required for this post. A knowledge of SystmOne would be an advantage but not essential as training will be provided.

Applicants must be flexible to cover holiday/sickness when required, this could involve travelling to other centres. A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,192 per annum pro rata.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

812-26-AB-REC-13

Job locations

Cheshunt Community Hospital

King Aurthur Court

Cheshunt

EN8 8XN

Job description

Job responsibilities

Please see attached job description for more details

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Job description

Job responsibilities

Please see attached job description for more details

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

Person Specification

Education

Essential

GCSE English and Maths or equivalent qualification grade C and above
Typing speed of 30 words per minute

Experience

Essential

Experience working in an office environment
Basic IT knowledge and experience including carrying out basic internet navigation
Experience of data entry
Basic knowledge of and experience of using Microsoft Office Word, Excel, Outlook

Skills

Essential

Good organisational skills
Ability to organise and maintain manual and computerised storage systems
Ability to cope with difficult situations
Able to work on own initiative and as part of a team
Good communication skills (written and verbal)

Other

Essential

Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Person Specification

Education

Essential

GCSE English and Maths or equivalent qualification grade C and above
Typing speed of 30 words per minute

Experience

Essential

Experience working in an office environment
Basic IT knowledge and experience including carrying out basic internet navigation
Experience of data entry
Basic knowledge of and experience of using Microsoft Office Word, Excel, Outlook

Skills

Essential

Good organisational skills
Ability to organise and maintain manual and computerised storage systems
Ability to cope with difficult situations
Able to work on own initiative and as part of a team
Good communication skills (written and verbal)

Other

Essential

Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Cheshunt Community Hospital

King Aurthur Court

Cheshunt

EN8 8XN

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Cheshunt Community Hospital

King Aurthur Court

Cheshunt

EN8 8XN

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)