Job summary
As Programme Manager, you will lead the operational delivery, performance, and continuous improvement of the local DESP, ensuring that high-quality, patient-centred screening services are consistently delivered across the region.
You'll work closely with the Clinical lead, Planned Care Pathway Lead, Assistant Direct of Specialist services, Programme Team Leads in HCT & ENHT & NHS England to maintain compliance with national screening standards and drive innovation in service delivery.
Main duties of the job
o Oversee day-to-day management of the Diabetic Eye Screening Programme across Herts & West Essex
o Ensure full compliance with national DESP standards, KPIs, and quality assurance requirements
o Lead service planning, performance monitoring, and reporting
o Manage relationships with staff within HCT & ENHT
o Support incident management, governance processes, and Quality Assurance visits
o Drive service improvements, pathway optimisation, and patient experience initiatives
o Provide leadership to programme staff
About us
- A big thank you for considering joining us at Hertfordshire Community NHS Trust
- You'll find it a great place to work with many benefits offered to you as a member of our staff
- We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
- Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
- We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
- We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
- You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-workYou need to apply before the interview takes place.
Job description
Job responsibilities
To monitor, analyse and interpret performance data to produce complex national reports to be presented regularly to NHSE Programme Board.
To receive and present very complex data to senior managers within HCT, GPs and the National Programme.
Job description
Job responsibilities
To monitor, analyse and interpret performance data to produce complex national reports to be presented regularly to NHSE Programme Board.
To receive and present very complex data to senior managers within HCT, GPs and the National Programme.
Person Specification
Qualifications and Experience
Essential
- Educated to master's degree level or equivalent level of knowledge
- Extensive experience in a management/leadership role.
- Proven experience in service management within the NHS or a similar environment
- Proven experience of complex transformation
Skills
Essential
- Excellent communication skills both oral and written, including ability to liaise and negotiate at all levels
- Able to analyse and interpret complex data
- Comprehensive understanding of the NHS environment and issues
- Confidence working with data, performance metrics, and quality frameworks
Desirable
- Effective problem solving skills
Other
Essential
- Able to use own initiative and take responsibility
- Knowledge of barriers to understanding and ability to explain complex issues simply
- Hold a full, valid, UK driving licence and have access to a care to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Desirable
- A proactive, organised approach with the ability to manage competing priorities
Person Specification
Qualifications and Experience
Essential
- Educated to master's degree level or equivalent level of knowledge
- Extensive experience in a management/leadership role.
- Proven experience in service management within the NHS or a similar environment
- Proven experience of complex transformation
Skills
Essential
- Excellent communication skills both oral and written, including ability to liaise and negotiate at all levels
- Able to analyse and interpret complex data
- Comprehensive understanding of the NHS environment and issues
- Confidence working with data, performance metrics, and quality frameworks
Desirable
- Effective problem solving skills
Other
Essential
- Able to use own initiative and take responsibility
- Knowledge of barriers to understanding and ability to explain complex issues simply
- Hold a full, valid, UK driving licence and have access to a care to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Desirable
- A proactive, organised approach with the ability to manage competing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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