Hertfordshire Community NHS Trust

Care Support Assistant

The closing date is 20 November 2025

Job summary

We are looking for a Care Support Assistant to join our bridging care service. The successful candidatewill work as part of the Hospital at Home team, covering either the North or East Corridors, providing a patient focused service committed to delivering a high-quality care using a multidisciplinary approach.

The post holder will enable patients who have been discharged from hospital or who are requiring assistance to remain living at home to regain their independence, manage their long-term conditions and support patients during periods of personal crisis.

The post holder will be expected to work without direct supervision for all or most of the shift. Additionally, staff will be expected to travel within the East and North corridors where they will be based.

The service runs 7 days a week, 8am to 8pm.

*Proposed interview date: 24-Nov-2025*

Main duties of the job

Providing personal care to patients within their own home
Following training to provide basic health care needs as required
To work within a team that provides an assessment and care service to patients with nursing / health needs.
To visit patients in their own homes and provide appropriate care and support as defined in the Care Plan. This will include aspects of personal care, hygiene, uncomplicated nursing procedures, exercise, activity and treatment programmes prescribed by therapists. The aim is to rehabilitate and maximise the patient's potential and where appropriate to support the carer.
To support and enable patients in a range of activities to promote independent living and monitor their well-being.
To undertake administration and clerical tasks that are associated with the care process including record keeping and use of computer.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

812-25-BJ-RH-01

Job locations

Queen Victoria Memorial Hospital

Welwyn/Hoddesdon

AL6 9PW

Job description

Job responsibilities

Please see attached job description for more details

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Job description

Job responsibilities

Please see attached job description for more details

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

Person Specification

Qualifications & Training

Essential

Good general education
NVQ Level III, or equivalent knowledge and experience.
Basic mathematical skills

Experience and Knowledge

Essential

Awareness and needs of older people
Awareness of personal care needs
Awareness of rehabilitation skills

Skills and abilities

Essential

Excellent written and verbal English skills
Ability to communicate when barriers to understanding exist
Ability to communicate within a multi discipline team

General Skills

Essential

Ability to work under pressure and meet tight deadlines
Ability to work independently and within a team
Flexible with approach to work

Person Specification

Qualifications & Training

Essential

Good general education
NVQ Level III, or equivalent knowledge and experience.
Basic mathematical skills

Experience and Knowledge

Essential

Awareness and needs of older people
Awareness of personal care needs
Awareness of rehabilitation skills

Skills and abilities

Essential

Excellent written and verbal English skills
Ability to communicate when barriers to understanding exist
Ability to communicate within a multi discipline team

General Skills

Essential

Ability to work under pressure and meet tight deadlines
Ability to work independently and within a team
Flexible with approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Queen Victoria Memorial Hospital

Welwyn/Hoddesdon

AL6 9PW

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Queen Victoria Memorial Hospital

Welwyn/Hoddesdon

AL6 9PW

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)