Job summary
Thank you for considering joining our team. We are recruiting a Band 5 Project Support Officer on a fixed term contract until end March 2026. This full-time role is part of a small friendly team working on the Hertfordshire-wide Autism and ADHD Transformation Programme. The ambition of this Programme is to develop a needs-led Hertfordshire Model, that provides timely, tailored and appropriate diagnostic and support services to children and young people (CYP) suspected as being autistic and/or living with ADHD and their families. The aim of the programme is support CYP to have good health, well-being and attainment as they grow into adulthood.
*Proposed interview date: 05-Sept-2025*
Main duties of the job
We need an enthusiastic and proactive candidate to support this work. Ideally, you are someone who has some knowledge and / or experience of services for neurodivergent CYP in Hertfordshire but most importantly you are enthusiastic and willing to learn. You will need to be able to hit the ground running as this is a complex programme working across many different organisational boundaries. The role will work closely with the Programme and Project Managers to support a range of projects and to provide fantastic project support to the team. You will need to be comfortable working with a range of different people including clinicians, senior leaders, children and young people and parent / carers across several organisations.
The postholder will need to be able to work on multiple projects at one time and have the ability to multitask. We very much welcome candidates who can use their own creativity and ingenuity to contribute their ideas, whilst also having fantastic organisation and project support skills.
The post holder will support the monitoring of various projects, collating and presenting information on the delivery of projects whilst working closely with Programme and Project Managers to coordinate key meetings including agenda planning, minute taking and action tracking. The post holder will develop, maintain and monitor project plans as appropriate and support the coordination of specific projects as delegated by the Programme and / or Project Manager.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Job description
Job responsibilities
The post holder will be required to travel to and work across multiple sites including Howard Court, Welwyn Garden City and The Colonnades, Hatfield, whilst also being able to work from home (if desired).
We welcome diversity in our workforce and are interested in applicants from all backgrounds.
If you are interested in applying for this role and would like to speak to someone about it then please contact Alison Spalding, Programme Manager alison.spalding2@nhs.net for an informal discussion.
Job description
Job responsibilities
The post holder will be required to travel to and work across multiple sites including Howard Court, Welwyn Garden City and The Colonnades, Hatfield, whilst also being able to work from home (if desired).
We welcome diversity in our workforce and are interested in applicants from all backgrounds.
If you are interested in applying for this role and would like to speak to someone about it then please contact Alison Spalding, Programme Manager alison.spalding2@nhs.net for an informal discussion.
Person Specification
Skills and Abilities
Essential
- Ability to communicate sensitively and diplomatically at all levels.
- Excellent verbal and written communication skills
- Ability to use own judgement based on information available and to seek advice / escalate issues when unsure.
- Good organisational skills with the ability to work to pre-determined deadlines.
- Ability to work on own initiative with minimum supervision.
- Competent in the use of Microsoft applications.
- Ability to work in a confidential manner.
- Excellent workload and time management skills.
Personal Qualities
Essential
- Flexible and adaptable
- Able to work and remain calm under pressure
- Excellent interpersonal skills
- Team player
Other requirements
Essential
- Willingness to uphold the Trust's values
- Eligible to live and work in the UK
- Able to travel to meetings / attend training courses on sites across Hertfordshire as and when required.
Qualifications and Training
Essential
- NVQ Level 4 Business Administration and/ or Prince 2 Foundation Project Management (or equivalent).
- In-depth knowledge of administrative procedures, project management or information analysis.
Experience and Knowledge
Essential
- Experience of project work
- Good working knowledge of IT systems
- Experience of working in the NHS or similar large, complex organisation
Person Specification
Skills and Abilities
Essential
- Ability to communicate sensitively and diplomatically at all levels.
- Excellent verbal and written communication skills
- Ability to use own judgement based on information available and to seek advice / escalate issues when unsure.
- Good organisational skills with the ability to work to pre-determined deadlines.
- Ability to work on own initiative with minimum supervision.
- Competent in the use of Microsoft applications.
- Ability to work in a confidential manner.
- Excellent workload and time management skills.
Personal Qualities
Essential
- Flexible and adaptable
- Able to work and remain calm under pressure
- Excellent interpersonal skills
- Team player
Other requirements
Essential
- Willingness to uphold the Trust's values
- Eligible to live and work in the UK
- Able to travel to meetings / attend training courses on sites across Hertfordshire as and when required.
Qualifications and Training
Essential
- NVQ Level 4 Business Administration and/ or Prince 2 Foundation Project Management (or equivalent).
- In-depth knowledge of administrative procedures, project management or information analysis.
Experience and Knowledge
Essential
- Experience of project work
- Good working knowledge of IT systems
- Experience of working in the NHS or similar large, complex organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
