Hertfordshire Community NHS Trust

Community Immunisation Administrator (Norfolk)

The closing date is 31 May 2025

Job summary

This role will be to provide administrative support to Norfolk Community and School Aged Immunisation Service who provide a variety of immunisations across the county of Norfolk in a variety of venues across all age ranges.

The successful candidate will support in community clinics and in school sessions across Norfolk & Waveney as well as working in the office base to provide administrative support to the planning and management of school and clinic vaccination clinics. There will also be telephone queries and clinic bookings from a variety of service users.

*Proposed interview date: 05-June-2025*

Main duties of the job

The ideal candidates will be enthusiastic and highly motivated with a desire to improve the health and wellbeing of communities by supporting the delivery of a variety of vaccinations. The roles involve administration and supporting the immunisation team across a range of administrative tasks in a variety of community clinics including schools, and office environments. Ideally you will have experience of working with a variety of ages, and experience of working in a health care setting is useful.You will have excellent communication skills both spoken and written and be able to establish good working relationships with a wide range of children and adults. You will be IT literate with a good working knowledge of Microsoft Office and Excel applications. The ability to organise and plan your workload is essential alongside accuracy and a good eye for detail. Experience of working with Systmone electronic health records would be an advantage .

A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

About us

A big thank you for considering joining us at Hertfordshire Community NHS TrustYou'll find it a great place to work with many benefits offered to you as a member of our staffWe put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply nowYou've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

To find out more about the role please call or email Nancy Campen Operations Manager n.campen@nhs.net or 07554776887

Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

812-25-NC-IMMS3

Job locations

Cringleford Business Centre

Intwood Road

Norwich

NR4 6AU

Job description

Job responsibilities

Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.

Be able to utilise administrative skills and ensure work is prioritised effectively.
Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
Liaise with external stakeholders, manage referrals, update patient records.
Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Job description

Job responsibilities

Support the clinicians in the clinic setting to ensure a high-quality delivery of service to all that we see.

Be able to utilise administrative skills and ensure work is prioritised effectively.
Ensure that the confidentiality of service user information is always maintained in line with Trust policy.
Liaise with external stakeholders, manage referrals, update patient records.
Demonstrate excellent communication skills within a variety of settings to a diverse demographic.
Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Person Specification

Qualifications/Education

Essential

NVQ 2 or equivalent in Business Administration or equivalent experience Willingness to undertake further Trust training.

Experience & Knowledge

Essential

IT literate and knowledge of Microsoft Office applications
Good written and oral communication skills to enable engagement with a range of service users and partners.
Experience of working with families, children and babies

Desirable

Previous experience of Child Health systems
Data input experience
Previous administrative work within the NHS

Skills & Abilities

Essential

Accurate keyboard skills
Ability to maintain confidentiality
Ability to work without direct supervision

Desirable

Competent and appropriate use of electronic patient records.

Other

Essential

Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Person Specification

Qualifications/Education

Essential

NVQ 2 or equivalent in Business Administration or equivalent experience Willingness to undertake further Trust training.

Experience & Knowledge

Essential

IT literate and knowledge of Microsoft Office applications
Good written and oral communication skills to enable engagement with a range of service users and partners.
Experience of working with families, children and babies

Desirable

Previous experience of Child Health systems
Data input experience
Previous administrative work within the NHS

Skills & Abilities

Essential

Accurate keyboard skills
Ability to maintain confidentiality
Ability to work without direct supervision

Desirable

Competent and appropriate use of electronic patient records.

Other

Essential

Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Cringleford Business Centre

Intwood Road

Norwich

NR4 6AU

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Cringleford Business Centre

Intwood Road

Norwich

NR4 6AU

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)