Job summary
The Digital First Training Manager will be required to manage the Team of Clinical Systems Trainers responsible for overseeing development of training material for digital & clinical systems used by Hertfordshire Community NHS Trust (HCT) Clinical Services, oversee training schedule and development of training requirements live & non-live clinical services. Whilst always updating training platforms to keep training refreshed and in-line with our operational & clinical polices.The Clinical System in use by HCT is predominantly SystmOne and e-RS so the post holder willbe expected to have a high level of SystmOne configuration expertise and experience. The post holder must also be able to demonstrate previous strong leadership/managerial skills andexperience.
*Proposed interview date: 7 May 2025*
Main duties of the job
To provide day-to-day line management of the Clinical Systems trainers team includingperformance management, appraisals, PDP's, leave requests and recruitment.Responsible for the creation, improvement and management of team processes and standard operating procedures.This post requires specialist knowledge and understanding in how the community applications systems work to be able to train and support effectively.To liaise with the various management and clinical groups to understand local processes and adhere to agreed protocols and processes.To identify any training or implementation problems arising from the Helpdesk support calls.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Job description
Job responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Job description
Job responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Person Specification
Qualifications & Training
Essential
- Relevant qualification at first degree level or equivalent experience.
- Evidence of the successful completion of TPP TTT SystmOne Training.
Experience & Knowledge
Essential
- Extensive experience of training delivery and creation of training materials
- Specialist SystmOne configuration knowledge and expertise
Desirable
- Appraisal and performance management experience.
- LMS systems experience
Skills & Abilities
Essential
- Ability to plan, organise manage and prioritise own workload & team workload successfully
- To have an innovative, influence and creative approach to problem solving
Personal qualities
Essential
- To operate with a high level of autonomy, professionalism, passion and dedication to deliver timely standards with a high level of attention to detail and accuracy.
- To act within a systems focused approach with a pragmatic "can do" approach; committed to continuous improvement with a drive for quality
Person Specification
Qualifications & Training
Essential
- Relevant qualification at first degree level or equivalent experience.
- Evidence of the successful completion of TPP TTT SystmOne Training.
Experience & Knowledge
Essential
- Extensive experience of training delivery and creation of training materials
- Specialist SystmOne configuration knowledge and expertise
Desirable
- Appraisal and performance management experience.
- LMS systems experience
Skills & Abilities
Essential
- Ability to plan, organise manage and prioritise own workload & team workload successfully
- To have an innovative, influence and creative approach to problem solving
Personal qualities
Essential
- To operate with a high level of autonomy, professionalism, passion and dedication to deliver timely standards with a high level of attention to detail and accuracy.
- To act within a systems focused approach with a pragmatic "can do" approach; committed to continuous improvement with a drive for quality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
