Herefordshire and Worcestershire Health and Care NHS Trust

Healthcare Support Worker - Malvern Community Hospital

Information:

This job is now closed

Job summary

We are currently recruiting a Band 2 Healthcare Support Worker, part time to be part of our General Rehab Inpatient Unit at Malvern community Hospital. The candidate will work closely with the multidisciplinary team (MDT) to achieve specific rehabilitation goals. This will be a challenging and exciting opportunity and will enable the individual to develop new and existing skills.

Malvern Community Hospital, plays a critical role in the delivery of local NHS services, providing more care and treatment closer to peoples homes. Emphasis is to reduce length of stay whilst ensuring excellent care which is safe, effective, personalised and compassionate and to the standards you would expect for your family and friends.

Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

Main duties of the job

The main duties of a healthcare support worker are: -

  • Assist with admitting patients to the ward and the care of their relatives
  • Undertake clinical procedures following assessment of competencies by qualified senior members of staff
  • Carry out delegated nursing care
  • Act as health
  • Provide safe and effective care
  • Identifies areas for the improvement
  • Assist patients with attending to the activities of daily living and support the therapy team with the rehabilitation of the patient.
  • assist patients to sit up or out for breakfast.
  • serve and prepare meals/breakfast and drinks, help to assist patients when required. complete appropriate paperwork i.e food diaries and fluid balance charts.
  • assist patients with morning personal care and dressing.
  • mobilise patients using correct mobility equipment when required/liaise with physiotherapy team.
  • liaise with nursing staff for information regarding Observations, catheters, lab samples, blood sugar monitoring, dressings and further health checks.
  • carry out patient weekly assessments which involve weighing, clean and check mattress, catheter bag change when required.
  • stores to be restocked daily.
  • assist patients with toileting.
  • assist to support patients to bed/ attach catheter night bags when required.
  • comply with policies and procedures of the ward.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
  • Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
  • Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata for part time (£11.45 per hour)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9798-5706

Job locations

Malvern Community Hospital

185 Worcester Road

Malvern

Worcestershire

WR14 1EX


Job description

Job responsibilities

  1. Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
  2. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  3. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  4. Provide safe and effective practice to patients within the Community Hospital.
  5. Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.
  6. Delivery of Individualised Nursing Care (under direction of senior staff)
  7. Assist with admitting patients to the ward and care of their relatives.
  8. Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
  9. Document care given and maintain contemporaneous records.
  10. Carry out delegated nursing care.
  11. Act as health educator/promoter.
  12. Adhere to all Trust policies and procedures.
  13. Report and communicate effectively with senior staff.
  14. Provide a safe escort for patients when needed.
  15. Maintain confidentiality at all times.
  16. Maintain accountability at all times.
  17. Support all members of the team.
  18. 4.Keep abreast of ward changes, attend ward meetings, reading communication folder and attending education/training sessions.
  19. To be trained to assisting qualified staff in emergency procedures and first aid.
  20. Report any untoward incidence or accidents to the nurse in charge
  21. Use resources as effectively as possible.
  22. To be aware of the relative cost of commonly used items.
  23. Suggest improvements in resource management
  24. Identifies areas for the improvement of practice and communicates to senior staff.
  25. To have regard for the ward environment and its physical, psychological and social effects on the patients.
  26. Participate, if necessary, in on-going audits.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

  1. Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
  2. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
  3. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
  4. Provide safe and effective practice to patients within the Community Hospital.
  5. Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.
  6. Delivery of Individualised Nursing Care (under direction of senior staff)
  7. Assist with admitting patients to the ward and care of their relatives.
  8. Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
  9. Document care given and maintain contemporaneous records.
  10. Carry out delegated nursing care.
  11. Act as health educator/promoter.
  12. Adhere to all Trust policies and procedures.
  13. Report and communicate effectively with senior staff.
  14. Provide a safe escort for patients when needed.
  15. Maintain confidentiality at all times.
  16. Maintain accountability at all times.
  17. Support all members of the team.
  18. 4.Keep abreast of ward changes, attend ward meetings, reading communication folder and attending education/training sessions.
  19. To be trained to assisting qualified staff in emergency procedures and first aid.
  20. Report any untoward incidence or accidents to the nurse in charge
  21. Use resources as effectively as possible.
  22. To be aware of the relative cost of commonly used items.
  23. Suggest improvements in resource management
  24. Identifies areas for the improvement of practice and communicates to senior staff.
  25. To have regard for the ward environment and its physical, psychological and social effects on the patients.
  26. Participate, if necessary, in on-going audits.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Care OR
  • A good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Experience

Essential

  • Working with adults in a care setting

Desirable

  • Nursing experience within the NHS / Hospital Setting
  • Experience of working in general medicine or rehabilitation

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • A flexible and adaptable team member
  • Enthusiastic and self motivated

Knowledge

Essential

  • Basic knowledge of nursing skills and/or training

Desirable

  • Basic IT skills

Additional Criteria

Essential

  • Common sense
  • Empathetic caring nature
  • Punctual
  • Reliable

Desirable

  • Willingness to undertake further training
Person Specification

Qualifications

Essential

  • Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Care OR
  • A good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Experience

Essential

  • Working with adults in a care setting

Desirable

  • Nursing experience within the NHS / Hospital Setting
  • Experience of working in general medicine or rehabilitation

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • A flexible and adaptable team member
  • Enthusiastic and self motivated

Knowledge

Essential

  • Basic knowledge of nursing skills and/or training

Desirable

  • Basic IT skills

Additional Criteria

Essential

  • Common sense
  • Empathetic caring nature
  • Punctual
  • Reliable

Desirable

  • Willingness to undertake further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Malvern Community Hospital

185 Worcester Road

Malvern

Worcestershire

WR14 1EX


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Malvern Community Hospital

185 Worcester Road

Malvern

Worcestershire

WR14 1EX


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Tracy Snelling

tracysnelling@nhs.net

01684612635

Details

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata for part time (£11.45 per hour)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9798-5706

Job locations

Malvern Community Hospital

185 Worcester Road

Malvern

Worcestershire

WR14 1EX


Supporting documents

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