Herefordshire and Worcestershire Health and Care NHS Trust

Community Paediatrics Operational Manager

Information:

This job is now closed

Job summary

An exciting new role has arisen and been substantially funded to offer a band 8 clinical leadership role working within our Community Paediatrics Team. The Community Paediatrics Team covers all of Worcestershire. They work jointly with speech and language therapy, physiotherapy, occupational therapy, the child development centre teams, Orchard nurses and partners in the Acute Trust and education. This is a dynamic and innovative team with a highly child centred approach. They work in partnership with families and young people to offer high quality care.

The service is at a point of change and transformation and the successful candidate will need to be a resilient clinician who can work with medics to operationalise a complex service, offering leadership through change.

The successful candidate will need to have a professional clinical registration (HCPC or NMC). This is a full time role working at the centre base at Covercroft. The role is responsible for all operational aspects of the service, including line management of the admin and nursing teams. The successful candidate will need to create a strong working relationship with the clinical director, leading on the clinical direction of the service, working collaboratively across boundaries, internally and externally, for the benefit of Community Paediatrics and sharing areas of expertise and best practice. The role will receive support from the senior management team in the service delivery unit.

Main duties of the job

To fulfil this specialist role you will provide visible and high-quality, professional leadership for the Community Paediatrics team with responsibility for line management of the admin team leads; overviewing recruitment & team development. You will need to value staff wellbeing, have an open-door policy for staff at all levels and offer leadership around policy & procedure implementation. Using your clinical experience within your professional boundaries, review safeguarding notifications and referrals ensuring prioritisation and triage process run smoothly. You must be able to negotiate and delegate efficiently, be open and transparent in all communications, respond to complaints and create action plans to ensure learning from situations.

Reporting directly to the Clinical Services Manager, you will collaborate closely with commissioners and transformation partners to ensure the integrity and quality of the offer to children and young people is maintained through a robust review and audit process; Trust and ICB initiatives are interpreted and applied to the service. You will engage with transformation and change projects keeping the client group central to all decision making, contribute to senior management meetings as required and lead service level meetings to support the Divisional Quality Improvement plan. Through the ability to inspire and lead you will drive and implement improvement in operational delivery and staff development to improve our families journey.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
  • Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
  • Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

09 January 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-5572

Job locations

Covercroft

Colman Road

Droitwich

WR9 8QU


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Post Graduate Diploma in relevant
  • Health and Social Care field
  • Professional clinical qualification and current registration within a health or social care profession
  • Evidence of continuing professional development
  • Degree
  • Evidence of NHS management experience
  • Post graduate management/ leadership qualification or equivalent knowledge and experience
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

  • Educated to masters level or equivalent
  • Management qualification
  • Health or Social Care professional qualification

Experience

Essential

  • Significant experience working within a health or social care environment (as demonstrated by significant post registration experience or equivalent).
  • Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff
  • Previous experience of leading and managing a health or social
  • care service
  • Experience of developing and implementing contentious change management programmes
  • Experience of implementing changes to policies and protocols relating to therapy services.
  • Working in a multi-disciplinary team
  • Experience of leading audits and clinical quality reviews
  • Experience of managing HR issues
  • Experience of managing a budget

Desirable

  • Previous experience of supervising/managing multidisciplinary staff groups
  • Experience of providing management supervision
  • Experience of providing clinical supervision across different disciplines

Knowledge

Essential

  • Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases
  • Knowledge of NHS or social care policy environment
  • Knowledge of Trust policies and procedures both clinical and organisational
  • Understanding of the performance and governance arrangements of the Trust
  • Knowledge of safeguarding children/vulnerable adults

Desirable

  • Knowledge and experience of audit
  • Knowledge and experience of research and development

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Excellent leadership skills, including highly developed communication skills (both written and verbal)
  • Advanced communication and negotiation skills
  • Strategic thinking
  • Ability to analyse complex problems and to develop practical and workable solutions to address them
  • Ability to manage and deliver to deadlines within resources
  • Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams and have them understand the Trusts and your performance expectations
  • Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
  • Demonstrates achievements in managing and leading change
  • Experience of participating in clinical governance initiatives
  • Excellent IT user skills, demonstrating proficiency in use
  • Ability to develop, monitor and evaluate service provision including changes in clinical practice
  • A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
  • Strong team working skills
  • Able to work collaboratively with other disciplines
  • Ability to work and plan the strategic direction of the service in conjunction with the Clinical Services Manager
  • Ability to write and orally present reports containing highly complex information
  • High level inter-personal skills, both written and verbal
  • Ability to provide a strong role model for staff
  • Ability to work under own direction
  • Ability to develop skills in others

Additional Criteria

Essential

  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
  • A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
  • Ability to prioritise work and meet deadlines
  • Ability to liaise across a wide range of interests and professions
  • Good time management skills
  • Diplomatic
  • Integrity and confidentially
  • Attention to detail
  • Able to manage upwards
  • Self-starter
  • Ability to travel independently across the county to meet the demands of the post
  • Well-motivated
  • Robust and resilient
  • Highly motivated
  • Team focused
Person Specification

Qualifications

Essential

  • Post Graduate Diploma in relevant
  • Health and Social Care field
  • Professional clinical qualification and current registration within a health or social care profession
  • Evidence of continuing professional development
  • Degree
  • Evidence of NHS management experience
  • Post graduate management/ leadership qualification or equivalent knowledge and experience
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

  • Educated to masters level or equivalent
  • Management qualification
  • Health or Social Care professional qualification

Experience

Essential

  • Significant experience working within a health or social care environment (as demonstrated by significant post registration experience or equivalent).
  • Demonstrable operational management experience in the health service, with previous experience of effectively managing groups of staff
  • Previous experience of leading and managing a health or social
  • care service
  • Experience of developing and implementing contentious change management programmes
  • Experience of implementing changes to policies and protocols relating to therapy services.
  • Working in a multi-disciplinary team
  • Experience of leading audits and clinical quality reviews
  • Experience of managing HR issues
  • Experience of managing a budget

Desirable

  • Previous experience of supervising/managing multidisciplinary staff groups
  • Experience of providing management supervision
  • Experience of providing clinical supervision across different disciplines

Knowledge

Essential

  • Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases
  • Knowledge of NHS or social care policy environment
  • Knowledge of Trust policies and procedures both clinical and organisational
  • Understanding of the performance and governance arrangements of the Trust
  • Knowledge of safeguarding children/vulnerable adults

Desirable

  • Knowledge and experience of audit
  • Knowledge and experience of research and development

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Excellent leadership skills, including highly developed communication skills (both written and verbal)
  • Advanced communication and negotiation skills
  • Strategic thinking
  • Ability to analyse complex problems and to develop practical and workable solutions to address them
  • Ability to manage and deliver to deadlines within resources
  • Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams and have them understand the Trusts and your performance expectations
  • Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
  • Demonstrates achievements in managing and leading change
  • Experience of participating in clinical governance initiatives
  • Excellent IT user skills, demonstrating proficiency in use
  • Ability to develop, monitor and evaluate service provision including changes in clinical practice
  • A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
  • Strong team working skills
  • Able to work collaboratively with other disciplines
  • Ability to work and plan the strategic direction of the service in conjunction with the Clinical Services Manager
  • Ability to write and orally present reports containing highly complex information
  • High level inter-personal skills, both written and verbal
  • Ability to provide a strong role model for staff
  • Ability to work under own direction
  • Ability to develop skills in others

Additional Criteria

Essential

  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
  • A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
  • Ability to prioritise work and meet deadlines
  • Ability to liaise across a wide range of interests and professions
  • Good time management skills
  • Diplomatic
  • Integrity and confidentially
  • Attention to detail
  • Able to manage upwards
  • Self-starter
  • Ability to travel independently across the county to meet the demands of the post
  • Well-motivated
  • Robust and resilient
  • Highly motivated
  • Team focused

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Covercroft

Colman Road

Droitwich

WR9 8QU


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Covercroft

Colman Road

Droitwich

WR9 8QU


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Services Manager

Natalie Langdown

natalie.langdown@nhs.net

07786067748

Details

Date posted

09 January 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-5572

Job locations

Covercroft

Colman Road

Droitwich

WR9 8QU


Supporting documents

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