Job summary
Are
you a strong operational community services manager with the experience, skills
and abilities to progress your career and manage our high performing,
clinically excellent, Worcestershire Community Learning Disability Teams
(CLDTs) and the LD/A Intensive Support team?
The
opportunity has arisen for an excellent operational lead to take the helm at
what is an exciting time in these CQC Good rated services, who have every
potential to be outstanding.
Previous
experience in a similar service is desirable but key to this role is the transferable
ability to grasp service priorities and keep the teams on track to achieve
their clinical and strategic plans at senior level and to devise new ones
following commissioning, audit, budget setting and benchmarking exercises. At
the same time the service manager must have the values and attitude that puts
learning disabled patients, their carers and our staff at the heart of all they
do. A flexible/hybrid pattern of working can be negotiated.
Main duties of the job
You will
operationally manage the 2 Worcestershire community learning disability
services and one Intensive Support Team. You will have oversight over the
learning disability liaison nurses who work in Acute Hospital Trust sites
across Worcestershire.
You will
take responsibility for budgeting, workforce planning, training and education
plans and support the supervision and development plans of the team clinical
leads across the services.
You will
have overall responsibility for the performance and quality governance of the
services and contribute in a meaningful way to leading the teams to maintain
compliance with Trust, NHSE, RCPSych and NICE guidance
You will have the opportunity to lead on and
participate in, existing development work plans to gain QNLD accreditation for
your teams and work underway to devise an LD clinical strategyCo-production
will be integral to our clinical strategy work.
About us
We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.
We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.
We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.
We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.
At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.
We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.
Job description
Job responsibilities
Lead a
community-based health orientated learning disability team/service ensuring
that all resources, including staff, are used, and monitored effectively to
deliver a health focused service while remaining within an agreed budget.
Actively
participate in planning and developing the Team to provide service users with a
person-centred approach relevant to their health needs
Provide
strong operational leadership across the community learning disability
portfolio, producing service delivery improvement plans, business plans and
quality improvement plans where these are required. Promote and maintain high
standards of evidence-based practice.
Ensure that
thresholds for key health performance indicators relating to the quality of
care for service users and carers are met by regularly giving service users the
opportunity to provide feedback.
Participate
in the AMH&LD On call management rota.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Job description
Job responsibilities
Lead a
community-based health orientated learning disability team/service ensuring
that all resources, including staff, are used, and monitored effectively to
deliver a health focused service while remaining within an agreed budget.
Actively
participate in planning and developing the Team to provide service users with a
person-centred approach relevant to their health needs
Provide
strong operational leadership across the community learning disability
portfolio, producing service delivery improvement plans, business plans and
quality improvement plans where these are required. Promote and maintain high
standards of evidence-based practice.
Ensure that
thresholds for key health performance indicators relating to the quality of
care for service users and carers are met by regularly giving service users the
opportunity to provide feedback.
Participate
in the AMH&LD On call management rota.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Person Specification
Skills & Abilities
Essential
- Ability to challenge poor behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
- Excellent operational and clinical leadership skills, including highly developed communication skills (both verbal and written).
- Able to provide a strong role model for staff
- Ability to communicate at all levels
- Ability to develop skills in others
Desirable
- Analytical approach to problem solving
Experience
Essential
- Minimum post qualification experience of 4 years working in a learning disability or mental health setting
- Previous experience of managing in health or social care at band 7 or above
- Working in a multi-disciplinary Team
- Experience of providing clinical and management supervision to staff
- Experience of managing HR issues
Desirable
- Previous experience of supervising / managing multi-disciplinary staff group
- Experience of providing clinical supervision across different disciplines
- Experience of working in a setting relevant to the care of people with intellectual disability
- Experience of providing Safeguarding Supervision
Knowledge
Essential
- Knowledge of NHS and social care policy environment
- Knowledge of MHA and MCA legislation
- Knowledge of Trust policies both clinical and organisational
- Understanding of performance and governance
- Knowledge of safeguarding as it related to both adults and children
Desirable
- Knowledge and experience of Audit
- Knowledge and experience of research and development
Additional Criteria
Essential
- Committed to the values and principles of health improvement focused solutions
- Self starter
- Well motivated
- Robust and resilient
- Highly motivated
- Team focused
- Commitment to service user and carer involvement
- Able to meet the travel requirements of the post
Qualifications
Essential
- RNLD, RMN, BSc/Dip SW, Post Graduate Clinical Psychology Training, BSc/Dip COT
- Management qualification or demonstrable portfolio of significant operational leadership skills and experience
- Evidence of continuing professional development
Person Specification
Skills & Abilities
Essential
- Ability to challenge poor behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
- Excellent operational and clinical leadership skills, including highly developed communication skills (both verbal and written).
- Able to provide a strong role model for staff
- Ability to communicate at all levels
- Ability to develop skills in others
Desirable
- Analytical approach to problem solving
Experience
Essential
- Minimum post qualification experience of 4 years working in a learning disability or mental health setting
- Previous experience of managing in health or social care at band 7 or above
- Working in a multi-disciplinary Team
- Experience of providing clinical and management supervision to staff
- Experience of managing HR issues
Desirable
- Previous experience of supervising / managing multi-disciplinary staff group
- Experience of providing clinical supervision across different disciplines
- Experience of working in a setting relevant to the care of people with intellectual disability
- Experience of providing Safeguarding Supervision
Knowledge
Essential
- Knowledge of NHS and social care policy environment
- Knowledge of MHA and MCA legislation
- Knowledge of Trust policies both clinical and organisational
- Understanding of performance and governance
- Knowledge of safeguarding as it related to both adults and children
Desirable
- Knowledge and experience of Audit
- Knowledge and experience of research and development
Additional Criteria
Essential
- Committed to the values and principles of health improvement focused solutions
- Self starter
- Well motivated
- Robust and resilient
- Highly motivated
- Team focused
- Commitment to service user and carer involvement
- Able to meet the travel requirements of the post
Qualifications
Essential
- RNLD, RMN, BSc/Dip SW, Post Graduate Clinical Psychology Training, BSc/Dip COT
- Management qualification or demonstrable portfolio of significant operational leadership skills and experience
- Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
