Job summary
Effective patient flow is fundamental to
delivering safe, high-quality care and maintaining system resilience. The
Enhanced Clinical Bed Management Service plays a pivotal role in overseeing
hospital capacity, coordinating complex patient pathways, and supporting timely
access to care across the organisation.
The service has undergone significant and
positive transformation, developing into a clinically led, highly
collaborative, and well-established team. This is a rare opportunity to join an
exciting and dynamic service working across both older adult and adult mental
health pathways. The service has secured investment to support its continued
development, including the expansion of clinical bed management and clinical
discharge specialist roles.
We are seeking two experienced and clinically
credible professionals to join the team. In this senior role, you will provide
clinical and operational leadership for bed management, working closely with
matrons, site managers, and senior clinicians to make timely, risk-based
decisions that balance patient safety, quality of care, and operational
performance.
This is
full time post, but we would consider applicants looking for part time.
Main duties of the job
You will be joining the service that has undergone
significant and positive transformation, developing into a clinically led,
highly collaborative, and well-established team. You will work collaboratively
with inpatient wards and partner organisations including the local authority.
You will be expected to provide clinical expertise regarding
admission criteria. To be a part of the multi-disciplinary team, influencing
responsive and timely inpatient admissions where length of stay is
proportionate to need.
The post holder will be expected to utilise their clinical
and risk assessment skills to ensure the best outcomes for patients as part of
the admission process. Effective communication and sharing of information will
be key to the role.
You will use advanced clinical judgement,
strong situational awareness, and excellent communication skills to manage
escalation, resolve patient flow challenges, and support consistent,
whole-hospital decision-making. This role is ideally suited to a confident and
resilient leader who can influence across services, remain calm under pressure,
and drive continuous improvement in patient flow and patient experience within
a complex NHS mental health environment.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,
we are working together to deliver outstanding care. We run community hospitals
and community health services across Worcestershire and provide mental health
and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of
all ages, experiencing both physical and/or mental health conditions from over
100 sites.
We will support you to thrive; offer flexible
working options for a great work-life balance, help you fulfil your ambitions,
and empower you to make positive changes within your team or service. We value
diversity and encourage applications from people of all backgrounds, cultures,
and ethnicities.
What we offer;
-
27 days leave plus bank holidays, increasing up to
33 days with long service
-
Generous NHS pension and enhanced pay when you work
unsocial hours
-
Flexible and agile working opportunities
-
Great maternity, paternity, and adoption support
-
Wide range of supportive staff networks
-
Health and wellbeing opportunities
If you would like to know more, please visit our
website.
We encourage you to read the attached applicant guidance notes.
Sharing
your data - As a data controller we may sometimes need to process your data to
pursue our legitimate business interests, for example to request a survey from
you (optional), to support the Trusts understanding of where you gained
interest in working for the Trust.
Job description
Job responsibilities
Have leadership
responsibility to ensure effective use of bed capacity, including managing
repatriation of Trust patients from other areas and moving patient between
Trust units reporting to the Patient Pathway Service Clinical Lead, liaising
with Senior Managers, Clinical Specialist Discharge Facilitators, Ward
Managers, Crisis Resolution and Home Treatment Clinical Team Leaders.
Work with a high level of autonomy and authority to make
decisions within Trust policy.
Utilise advanced communication skills, verbal, non-verbal
and written when dealing with highly charged and complex situations. Communicate sensitively and empathetically
and diffuse situations of conflict when tensions arise around clinical
priorities.
Attend and contribute to relevant meetings within the
Service Delivery Unit, ensuring positive engagement of all members of staff
with the problems associated with capacity management.
Utilise clinical
expertise to direct movement and placement of patients where necessary for
example, according to clinical dependency and infection control requirements.
Lead on the
development of appropriate audits in relation to bed capacity and the
development of actions plans in light of findings.
Have the authority to
work directly with referring Clinicians (Gatekeeping Teams), Inpatient Nurse
Management and will be accountable for ensuring that the decision making
process is effective and that remedial action where necessary is proposed to
senior management.
Provide
information/training on Capacity Management initiatives to Gatekeeping teams
(Crisis, Home treatment, Mental health Liaison and AMHP`s and ward clinicians.
Manage the
transportation of patients between units and externally to include where
specialist transport is required and ensure Trust process is followed in regard
to booking specialist transport and the payment process ensuring providers are
paid in a timely fashion.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Job description
Job responsibilities
Have leadership
responsibility to ensure effective use of bed capacity, including managing
repatriation of Trust patients from other areas and moving patient between
Trust units reporting to the Patient Pathway Service Clinical Lead, liaising
with Senior Managers, Clinical Specialist Discharge Facilitators, Ward
Managers, Crisis Resolution and Home Treatment Clinical Team Leaders.
Work with a high level of autonomy and authority to make
decisions within Trust policy.
Utilise advanced communication skills, verbal, non-verbal
and written when dealing with highly charged and complex situations. Communicate sensitively and empathetically
and diffuse situations of conflict when tensions arise around clinical
priorities.
Attend and contribute to relevant meetings within the
Service Delivery Unit, ensuring positive engagement of all members of staff
with the problems associated with capacity management.
Utilise clinical
expertise to direct movement and placement of patients where necessary for
example, according to clinical dependency and infection control requirements.
Lead on the
development of appropriate audits in relation to bed capacity and the
development of actions plans in light of findings.
Have the authority to
work directly with referring Clinicians (Gatekeeping Teams), Inpatient Nurse
Management and will be accountable for ensuring that the decision making
process is effective and that remedial action where necessary is proposed to
senior management.
Provide
information/training on Capacity Management initiatives to Gatekeeping teams
(Crisis, Home treatment, Mental health Liaison and AMHP`s and ward clinicians.
Manage the
transportation of patients between units and externally to include where
specialist transport is required and ensure Trust process is followed in regard
to booking specialist transport and the payment process ensuring providers are
paid in a timely fashion.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Person Specification
Knowledge
Essential
- NMC Code of Professional Conduct or HCPC Code of Conduct
- National trends in mental health care
- Clinical care of patients who experience mental health problems
- Current health issues, CPA, Supervision, team working
- Patient Group Directives
- Person centred care
- Clinical Governance
- Mental Health Act
- National and Trust policies and procedures and how to apply them
- Linking research to practice
- The role and function of the Crisis Resolution/Home treatment teams Mental Health Liaison, AMHP`s, Assertive Outreach team and Community Mental Health teams
- Knowledge of other resources available locally that can provide more specialist help or advice if required
- In receipt of regular clinical supervision
Experience
Essential
- Significant post-registration experience with experience at Band 6 level
Skills & Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Evidence of expertise in clinical skills.
- Ability to work independently and within teams.
- Ability to work under pressure and meet deadlines.
- Computer skills/information technology skills can use computer systems to retrieve and access information. Including use of Rio, EMS, Word, Excel and other reporting tools
- Able to maintain clear and legible documentation
- Delegation and commitment to team development.
- Communicate effectively at all levels across the organisation.
- Able to adapt to changes/workloads
- Skilled in report writing
Qualifications
Essential
- Registered Mental Nurse (RMN) or Registered Nurse (Mental) (RN(M))
- Registered with NMC
- First degree or equivalent qualification or experience
- Teaching and assessing qualification
- ENB997/8 or equivalents
- Evidence of recent clinical update or training relevant to the post
- Evidence of continual professional development
- Up to date training in MAPA techniques (Levels 1, 2 & 3), Intermediate Life Support and treatment of anaphylaxis, Risk management, Mental Health Act 1983, Manual Handling, Fire, Care Programme Approach & Basic First Aid
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Master degree in a health related subject
- Management training
- Further relevant specialist training
Additional Criteria
Essential
- Able to carry out the duties of the post including being able to travel around the Trust area.
- Demonstrates an understanding of cultural issues and its relevance to mental health care
Person Specification
Knowledge
Essential
- NMC Code of Professional Conduct or HCPC Code of Conduct
- National trends in mental health care
- Clinical care of patients who experience mental health problems
- Current health issues, CPA, Supervision, team working
- Patient Group Directives
- Person centred care
- Clinical Governance
- Mental Health Act
- National and Trust policies and procedures and how to apply them
- Linking research to practice
- The role and function of the Crisis Resolution/Home treatment teams Mental Health Liaison, AMHP`s, Assertive Outreach team and Community Mental Health teams
- Knowledge of other resources available locally that can provide more specialist help or advice if required
- In receipt of regular clinical supervision
Experience
Essential
- Significant post-registration experience with experience at Band 6 level
Skills & Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Evidence of expertise in clinical skills.
- Ability to work independently and within teams.
- Ability to work under pressure and meet deadlines.
- Computer skills/information technology skills can use computer systems to retrieve and access information. Including use of Rio, EMS, Word, Excel and other reporting tools
- Able to maintain clear and legible documentation
- Delegation and commitment to team development.
- Communicate effectively at all levels across the organisation.
- Able to adapt to changes/workloads
- Skilled in report writing
Qualifications
Essential
- Registered Mental Nurse (RMN) or Registered Nurse (Mental) (RN(M))
- Registered with NMC
- First degree or equivalent qualification or experience
- Teaching and assessing qualification
- ENB997/8 or equivalents
- Evidence of recent clinical update or training relevant to the post
- Evidence of continual professional development
- Up to date training in MAPA techniques (Levels 1, 2 & 3), Intermediate Life Support and treatment of anaphylaxis, Risk management, Mental Health Act 1983, Manual Handling, Fire, Care Programme Approach & Basic First Aid
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Master degree in a health related subject
- Management training
- Further relevant specialist training
Additional Criteria
Essential
- Able to carry out the duties of the post including being able to travel around the Trust area.
- Demonstrates an understanding of cultural issues and its relevance to mental health care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
