Herefordshire and Worcestershire Health and Care NHS Trust

Senior Medical Secretary

The closing date is 05 March 2026

Job summary

Oak House provides specialist inpatient rehabilitation and recovery services for adults with complex and enduring mental health needs. Our dedicated multidisciplinary team is committed to delivering high quality care and ensuring every patient has a positive and supportive experience during their stay.

We are looking for an organised and motivated individual to join us as a Senior Medical Secretary. In this role, you will provide essential secretarial support to our Consultant Psychiatrist and administrative support to the wider team, helping to ensure the smooth and effective running of the ward.

This is a part time post working 18.75 hours per week. Weekdays only between 08.00-18.00 (likely 09.00-17.00 Thursdays). Other working days negotiable subject to the operational needs of the service.

What we offer

  • A welcoming and supportive team environment
  • Access to comprehensive training and educational courses
  • Opportunities for long term career development and continual professional growth

If you would like to discuss the role informally, please contact the Recruiting Manager using the details provided at the top right-hand side of the advert.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.

Main duties of the job

Accurately documenting on patient records on behalf of ward consultant.

Regular use of IT clinical applications such as patient notes.

Managing and arranging consultant and other team members diaries to book appointments.

Documenting, uploading and filing to patient records in a timely manner.

Taking minutes at MDT meetings, patient reviews, and team meetings as required.

Liaising with other professionals and external agencies via all communication mediums in a professional manner.

Supporting the team to complete audits and collate data to provide operational evidence and support quality improvement, including keeping records of referrals, admissions, discharges and outcome measures.

Supporting the MDT to adhere to the administrative requirements of the Mental Health Act 1983, by helping to ensure reports and other documentation is completed when required and filed correctly.

To cover the duties of the ward clerk when required.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2052

Job locations

Oak House

45 Barton Road

Hereford

HR4 0AY


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

  • Minimum of 3 years Administrative / Secretarial experience
  • Minute taking experience
  • Supervision/management of staff

Desirable

  • Previous relevant experience in an NHS environment.

Skills & Abilities

Essential

  • Experienced audio typist
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Good level of literacy and numeracy
  • Good organisational skills
  • Ability to prioritise workload and work effectively and efficiently unsupervised
  • Advanced IT skills
  • Ability to use own initiative

Qualifications

Essential

  • Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
  • OCR / RSA 3 or equivalent in Text / Word Processing
  • GCSE (Grade A-C) or equivalent in English Language
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

  • Ability to meet the travel requirements of the role.
  • I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Knowledge

Essential

  • Knowledge of a full range of administrative/secretarial procedures
  • Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
  • Experienced in the use of Medical Terminology
  • Understanding of the Data Protection Act and NHS Code of Confidentiality
Person Specification

Experience

Essential

  • Minimum of 3 years Administrative / Secretarial experience
  • Minute taking experience
  • Supervision/management of staff

Desirable

  • Previous relevant experience in an NHS environment.

Skills & Abilities

Essential

  • Experienced audio typist
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Good level of literacy and numeracy
  • Good organisational skills
  • Ability to prioritise workload and work effectively and efficiently unsupervised
  • Advanced IT skills
  • Ability to use own initiative

Qualifications

Essential

  • Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
  • OCR / RSA 3 or equivalent in Text / Word Processing
  • GCSE (Grade A-C) or equivalent in English Language
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

  • Ability to meet the travel requirements of the role.
  • I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Knowledge

Essential

  • Knowledge of a full range of administrative/secretarial procedures
  • Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
  • Experienced in the use of Medical Terminology
  • Understanding of the Data Protection Act and NHS Code of Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Oak House

45 Barton Road

Hereford

HR4 0AY


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Oak House

45 Barton Road

Hereford

HR4 0AY


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Dawn Dodds

dawndodds@nhs.net

01432220106

Details

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2052

Job locations

Oak House

45 Barton Road

Hereford

HR4 0AY


Supporting documents

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