Herefordshire and Worcestershire Health and Care NHS Trust

Personal Assistant

The closing date is 26 November 2025

Job summary

We are looking to appoint a motivated and enthusiastic person who has excellent personal assistant, organisational, administrative and interpersonal skills, and a high level knowledge of Microsoft Office software, i.e. Outlook, Word, Excel etc.

You will need to be organised with the ability to manage competing demands on a daily basis.

The role involves a wide range of administrative tasks, including diary management, email management and providing a comprehensive secretarial service.

We offer a fantastic benefits package, including flexible home working and NHS pension scheme, as well as access to staff wellbeing services.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Diary and Meeting Coordination: Manage complex diaries, schedule meetings, and ensure effective time management for senior staff.

Meeting Support: Prepare agendas, take accurate minutes, and follow up on actions to support key meetings.

Confidential Administrative Support: Handle sensitive and complex information with discretion.

Email and Workflow Management: Prioritise and respond to emails, support with day to day issues, and maintain smooth administrative operations.

Collaborative Working: Work closely with other Personal Assistants in the SDU to coordinate priorities, share best practices, and support seamless workflow across the team.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1814

Job locations

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

  • You understand that we will not provide sponsorship to work for this role.

Qualifications

Essential

  • Educated to vocational level 3 in Business Administration OR equivalent qualification and/or experience
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Significant recent Administrative/Secretarial experience.
  • Supervision/management of staff.
  • Arranging meetings, agendas and minute taking experience.

Desirable

  • Previous relevant NHS experience
Person Specification

Additional Criteria

Essential

  • You understand that we will not provide sponsorship to work for this role.

Qualifications

Essential

  • Educated to vocational level 3 in Business Administration OR equivalent qualification and/or experience
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Significant recent Administrative/Secretarial experience.
  • Supervision/management of staff.
  • Arranging meetings, agendas and minute taking experience.

Desirable

  • Previous relevant NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Personal Assistant

Kim Spooner

kim.spooner1@nhs.net

01905681552

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1814

Job locations

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB


Supporting documents

Privacy notice

Herefordshire and Worcestershire Health and Care NHS Trust's privacy notice (opens in a new tab)