Herefordshire and Worcestershire Health and Care NHS Trust

Community Healthcare Assistant

The closing date is 14 October 2025

Job summary

We have an exciting opportunity for Band 3 Healthcare Assistants who have a passion for admission prevention to join a core team to deliver a new and developing countywide Hospital at Home (H@H) service in Worcestershire.This is full time post, but we would consider applicants looking for part time.

The post is based in the Single Point of Access (SPA) Worcester.

This is an exciting opportunity to be part of the delivery of a new service and to play a significant part in shaping and developing this service.

There will be the opportunity to partake in audit and service development as well as the clinical duties of the post. There will also be the opportunity to work collaboratively with stakeholders in particular with Acute Trust colleagues.

The service will be countywide across Worcestershire so the ability travel across the county will be expected. The service will be operational 8am-8pm seven days a week including Bank Holidays so the post holder will be expected to work shift patterns to enable cover of the operational hours.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week.

Main duties of the job

There will be the requirement to follow treatment plans to support the assessment and management of acutely unwell patients in the Community who otherwise might have been in an Acute Hospital setting with the support of a dedicated medical model for the Hospital @ Home.

The ability to work independently is essential as the post holders, who will need to follow the treatment plans for patients whilst ensuring your clinical practice is safe and effective and escalating concerns/deterioration to clinical leadership as required.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1703

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Job description

Job responsibilities

You will follow treatment plans for patients with acute exacerbations of chronic diseases, long term conditions and support the treatment of patients to prevent them being admitted to hospital. You should have excellent clinical, written, and verbal communication skills, be able to work independently and manage your own workload. For purposes of the role, you must hold a full UK driving licence, have good IT skills and have excellent communication skills and be able to meet the travel demands required.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

You will follow treatment plans for patients with acute exacerbations of chronic diseases, long term conditions and support the treatment of patients to prevent them being admitted to hospital. You should have excellent clinical, written, and verbal communication skills, be able to work independently and manage your own workload. For purposes of the role, you must hold a full UK driving licence, have good IT skills and have excellent communication skills and be able to meet the travel demands required.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

  • Experience of working with older adults in a health/social care setting

Desirable

  • Community experience of older adults with physical and/or mental health problems
  • Experience of working in a rehabilitation or general medical setting
  • Experience of working and liaising with staff from different disciplines
  • Experience of medication administration

Additional criteria

Essential

  • Able to meet the travel requirements of the role with a current and full driving licence.
  • Willing to undertake further relevant training programmes.
  • You understand that we will not routinely provide sponsorship to work for this role.

Qualifications

Essential

  • Level 3 qualification (e.g. NVQ 3, A-level) in Care
  • Or
  • Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Intermediate Skills Programme

Knowledge

Essential

  • Basic knowledge of physical/ mental health conditions
  • A level of understanding of rehabilitation

Skills & Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Ability to use IT confidently and competently in daily work
  • Good numeracy skills
  • Aptitude for promoting independence
  • Ability to cope with difficult/emotionally distressing/ challenging situations
  • Able to work autonomously and as part of a team
  • Good organisational and time management skills
  • Good observational skills
Person Specification

Experience

Essential

  • Experience of working with older adults in a health/social care setting

Desirable

  • Community experience of older adults with physical and/or mental health problems
  • Experience of working in a rehabilitation or general medical setting
  • Experience of working and liaising with staff from different disciplines
  • Experience of medication administration

Additional criteria

Essential

  • Able to meet the travel requirements of the role with a current and full driving licence.
  • Willing to undertake further relevant training programmes.
  • You understand that we will not routinely provide sponsorship to work for this role.

Qualifications

Essential

  • Level 3 qualification (e.g. NVQ 3, A-level) in Care
  • Or
  • Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Intermediate Skills Programme

Knowledge

Essential

  • Basic knowledge of physical/ mental health conditions
  • A level of understanding of rehabilitation

Skills & Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Ability to use IT confidently and competently in daily work
  • Good numeracy skills
  • Aptitude for promoting independence
  • Ability to cope with difficult/emotionally distressing/ challenging situations
  • Able to work autonomously and as part of a team
  • Good organisational and time management skills
  • Good observational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Lead

Johanna James

johanna.james2@nhs.net

01905520700+1

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1703

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Supporting documents

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