Administration Manager
The closing date is 23 September 2025
Job summary
This is a new role within the 0-19 Public Health Nursing service, developed in recognition of the large admin team and the Trusts vision for compassionate leadership in supporting colleagues. This is an opportunity for an experienced manager to join a team and have a real impact on the staff within it.
The post is 30 hours per week with working pattern to be agreed with the successful candidate but will need to be worked between 8am and 5pm across Monday to Friday, four or five days per week. The 0-19 Public Health Nursing service operates out of different offices across Worcestershire and therefore we are able to offer the successful candidate a choice of base. It should be noted that the role does require extensive travel across the county on a regular basis so access to a vehicle and the ability to work flexibly is essential for this role. Following induction and training, some home working will be available.
Interviews are scheduled for 29th Septmebr 2025.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
Main duties of the job
Day to day work will include managing a large team of administrators and administration assistants with the support of two senior administrators. You will also work closely with the Operational Manager to develop and maintain robust and efficient processes within all areas of the service. Data collection, reporting and data quality is also a key part of this role.
The successful candidate will be expected to plan their work to enable them to spend time in each of the staff bases across the county to provide face-to-face support to administrators. You will offer regular 1:1 meetings and facilitate peer support sessions for the admin team.
We envisage that this new role will be busy and varied and will require the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. A can-do attitude and excellent customer service skills are a must.
The successful candidate will have excellent verbal and written communication skills, excellent organisational skills, and a keen eye for detail. You will be used to working to processes to complete tasks by deadlines and always have the best interests of the patient at the centre of everything you do.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
09 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9798-1637
Job locations
Catshill Clinic
17 The Dock
Catshill
Bromsgrove
Worcestershire
B61 0NJ
Henwick Halt Medical Centre
1 Ingles Drive
Worcester
WR2 5HL
Droitwich Medical Centre
Ombersley Street East
Droitwich
Worcestershire
WR9 8RD
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Catshill Clinic
17 The Dock
Catshill
Bromsgrove
Worcestershire
B61 0NJ
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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