Job summary
This is a part time post working 15 hours per week over 2 days.
We are looking for someone with
administrative background together with competent Microsoft Skills to support
the Oral Health Improvement (OHI) Team in Hereford. This is a new post, from
additional investment, to cover Herefordshire, working alongside the Worcestershire
OHI Team and will sit within the Consultant Led Worcestershire Community Dental
Service.
You
will be resourceful, enthusiastic and an excellent communicator enabling you to
offer a capable, professional approach to both our staff and external
organisations.
Accuracy,
attention to detail and a systematic approach will be valuable attributes.
There
may be a need to travel to other locations within Herefordshire and
Worcestershire to attend service training and meetings, therefore the ability to travel is essential.
Join our
team, we pride ourselves in providing outstanding care to patients across
Herefordshire and Worcestershire. We will provide you with resources to develop
and progress a long-term career as well as flexibility, continual professional
development as well as a wide range of wellbeing and support. If you would like
to discuss informally if this is the right role for you, get in touch with
Recruiting Manager which can be found on the top right-hand side of the
advert.
Please note the Trust will not provide
sponsorship to work for this role, to apply you must have current right to work
in the UK status.
Main duties of the job
Within this role, you will work closely
with the Oral Health Promotion Officer. You will provide a high-quality,
professional administration service including formatting of PowerPoint
presentations to ensure that training resources are updated and readily
available for the OHI Team. You will also work closely with
other healthcare professionals within Herefordshire to arrange oral health
training sessions.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,
we are working together to deliver outstanding care. We run community hospitals
and community health services across Worcestershire and provide mental health
and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of
all ages, experiencing both physical and/or mental health conditions from over
100 sites.
We will support you to thrive; offer flexible
working options for a great work-life balance, help you fulfil your ambitions,
and empower you to make positive changes within your team or service. We value
diversity and encourage applications from people of all backgrounds, cultures,
and ethnicities.
What we offer;
-
27 days leave plus bank holidays, increasing up to
33 days with long service
-
Generous NHS pension and enhanced pay when you work
unsocial hours
-
Flexible and agile working opportunities
-
Great maternity, paternity, and adoption support
-
Wide range of supportive staff networks
-
Health and wellbeing opportunities
If you would like to know more, please visit our
website.
We encourage you to read the attached applicant guidance notes.
Sharing
your data - As a data controller we may sometimes need to process your data to
pursue our legitimate business interests, for example to request a survey from
you (optional), to support the Trusts understanding of where you gained
interest in working for the Trust.
Job description
Job responsibilities
Undertake administration duties
that are specific to the role.
Provide administrative support
as required, e.g. typing, data inputting, filing, scanning/copying and
telefaxing, in line with Trust Policies and Procedures.
Answer/deal with both
face-to-face and telephone enquiries.
Liaise and interact with
service users and colleagues, as and when required.
Answer/deal with both
face-to-face and telephone enquiries in a tactful and professional manner,
recording any messages efficiently and passing them to the relevant individual
in an appropriate and timely manner.
Order and maintain stock
supplies, as required.
Type/word process routine
documentation, e.g. letters and reports, as required.
Input data to systems on a
daily basis (specific to the role).
Undertake text processing and
data inputting.
For full details of
the duties and criteria for the role please refer to the job description and
person specification attached.
Job description
Job responsibilities
Undertake administration duties
that are specific to the role.
Provide administrative support
as required, e.g. typing, data inputting, filing, scanning/copying and
telefaxing, in line with Trust Policies and Procedures.
Answer/deal with both
face-to-face and telephone enquiries.
Liaise and interact with
service users and colleagues, as and when required.
Answer/deal with both
face-to-face and telephone enquiries in a tactful and professional manner,
recording any messages efficiently and passing them to the relevant individual
in an appropriate and timely manner.
Order and maintain stock
supplies, as required.
Type/word process routine
documentation, e.g. letters and reports, as required.
Input data to systems on a
daily basis (specific to the role).
Undertake text processing and
data inputting.
For full details of
the duties and criteria for the role please refer to the job description and
person specification attached.
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Good level of literacy and numeracy.
- Standard IT skills these will be tested at interview.
- Good organisational skills.
Knowledge
Essential
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel, Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
Qualifications
Essential
- Educated to academic Level 2
- (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject
- Or
- Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
Essential
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- You understand that we will not provide sponsorship to work for this role.
Experience
Essential
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role
Desirable
- Previous, relevant NHS experience.
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Good level of literacy and numeracy.
- Standard IT skills these will be tested at interview.
- Good organisational skills.
Knowledge
Essential
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel, Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
Qualifications
Essential
- Educated to academic Level 2
- (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject
- Or
- Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
Essential
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- You understand that we will not provide sponsorship to work for this role.
Experience
Essential
- Recent, relevant experience in an Administrative/Secretarial/ Reception Role
Desirable
- Previous, relevant NHS experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
