Head of People Systems and Compliance

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 14 May 2025

Job summary

An exciting opportunity has arisen within the People Directorate for a People Systems and Compliance Manager offering strategic support and expert guidance to our systems teams looking after ESR, Payroll, Trust Bank (NHS Professionals), Workforce Planning and Recruitment. You will also take a lead on compliance ensuring risks are identified and escalated as necessary.

You will be passionate about improving processes and procedures and ensuring adherence to frameworks and regulations. You will have experience of managing workforce systems such as Payroll and ESR. You will also ideally have been involved in the job evaluation process as well as workforce planning.

This is full time post, but we would consider applicants looking for part time (minimum of 30 hours per week).

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

The People Systems and Compliance Manager will oversee the workforce systems and compliance across the Trust, providing strategic and operational support. They will ensure compliance with employment laws, promote best practices, support workforce planning and support the continuous improvement our processes and procedures.

Working closely with the Senior Leadership Team this hands-on role requires a proactive individual who can form positive working relationships internally and externally. You will have experience of working with workforce data, measuring against KPIs and managing systems and contracts.

This role is ideal for an experienced individual or an individual looking to take the next step. Experience in payroll and ESR would be preferred including contract management and adherence to KPIs.

Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9798-1359

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional criteria

Essential

You understand that we will not provide sponsorship to work for this role.

Knowledge

Essential

Extensive knowledge of people systems including ESR
Ability to prepare and explain reports which highlight hotspot areas for targeting.
Ability to evaluate, develop and implement systems and procedures.

Experience

Essential

Evidence of effective partnership working with external organisations
Significant proven experience in workforce systems and compliance.
Experience of data manipulation and exception reporting.
Experience of workforce planning methodologies.
Experience of setting and monitoring key performance indicators and HR metrics.
Job Evaluation and JERG Training and Experience
Experience of contract and risk management.
Experience of managing teams.
Experience of delivering systems related service improvement projects.

Desirable

Successful track record of implementing change at a senior level in a service redesign

Skills and abilities

Essential

Ability to manage the communication of complex information in both verbal and written format
Proven success in collaborative working

Desirable

Proven project management experience

Qualifications

Essential

Degree plus masters level qualification or equivalent specialist experience working at a senior level in People Systems & Services.
Evidence of continued professional development.
CIPD qualified or willing to work towards.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Person Specification

Additional criteria

Essential

You understand that we will not provide sponsorship to work for this role.

Knowledge

Essential

Extensive knowledge of people systems including ESR
Ability to prepare and explain reports which highlight hotspot areas for targeting.
Ability to evaluate, develop and implement systems and procedures.

Experience

Essential

Evidence of effective partnership working with external organisations
Significant proven experience in workforce systems and compliance.
Experience of data manipulation and exception reporting.
Experience of workforce planning methodologies.
Experience of setting and monitoring key performance indicators and HR metrics.
Job Evaluation and JERG Training and Experience
Experience of contract and risk management.
Experience of managing teams.
Experience of delivering systems related service improvement projects.

Desirable

Successful track record of implementing change at a senior level in a service redesign

Skills and abilities

Essential

Ability to manage the communication of complex information in both verbal and written format
Proven success in collaborative working

Desirable

Proven project management experience

Qualifications

Essential

Degree plus masters level qualification or equivalent specialist experience working at a senior level in People Systems & Services.
Evidence of continued professional development.
CIPD qualified or willing to work towards.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.