Warehouse Operative

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 16 April 2025

Job summary

This is a part time post working 15 hours per week as a Warehouse Operative.

Suggested work pattern: Monday to Friday 9am to 12noon.

We welcome people who have worked in warehouse environments previously and want to use their existing skills in the NHS.

Equally we are keen to hear from individuals who are passionate about service delivery and keen to promote excellence in health care, in a role that does not require clinical training or previous specific experience, who want to be part of a highly efficient team, making a difference to patients and clinicians.

Contact recruiting manager for an informal visit or discussion.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Gain knowledge of equipment, be able to select it from stock and load a van based on the next days scheduled plan, with the support of senior drivers and warehouse supervisors.

Supported to gain skills for handling equipment, including manual handling processes and risk assessments to look after your safety and wellbeing when moving equipment.

Communicating politely with queries from patients, carers and staff when preparing equipment, liaising with Warehouse Supervisors if help is required.

Quality check work prior to internally transferring equipment through to the main warehouse.

Cleaning returned equipment, maintaining a clean, safe warehouse, and undertaking duties associated with the maintenance of stock.

Adhere to the correct policies and procedures in line with Infection Prevention and control, COSHH, Health and safety and Manual Handling guidelines.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-1305

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Support drivers to undertake 2-person delivery/collections of equipment when requested.

Be responsible for following set procedures to accurately maintain stock records.

Undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Support drivers to undertake 2-person delivery/collections of equipment when requested.

Be responsible for following set procedures to accurately maintain stock records.

Undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

  • Basic Health & Safety awareness.
  • Awareness of the confidential nature of the post.

Desirable

  • Previous experience in stock control systems.

Additional Criteria

Essential

  • Flexible and adaptable disposition
  • Friendly disposition
  • Tidy appearance
  • You understand that we will not provide sponsorship to work for this role.

Experience

Essential

  • Has worked in a warehouse environment for stock selection

Desirable

  • Working knowledge of NHS
  • Experienced in frontline customer services or has an interest in developing these skills and experience and will be expected to do so on appointment to post.

Qualifications

Essential

  • General level of education, literate and numerate.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Keyboard skills

Skills and Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Role modelling good behaviour.
  • Self-motivated and able to work without close supervision.
  • Ability to work with a team and share ideas.
  • Good organisational skills
  • Ability to lift.
  • Prepared to handle dirty/soiled equipment following correct procedures.

Desirable

  • Health & Safety training
  • Manual Handling training
  • Customer Care
  • Mechanical/DIY experience or interest
Person Specification

Knowledge

Essential

  • Basic Health & Safety awareness.
  • Awareness of the confidential nature of the post.

Desirable

  • Previous experience in stock control systems.

Additional Criteria

Essential

  • Flexible and adaptable disposition
  • Friendly disposition
  • Tidy appearance
  • You understand that we will not provide sponsorship to work for this role.

Experience

Essential

  • Has worked in a warehouse environment for stock selection

Desirable

  • Working knowledge of NHS
  • Experienced in frontline customer services or has an interest in developing these skills and experience and will be expected to do so on appointment to post.

Qualifications

Essential

  • General level of education, literate and numerate.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

  • Keyboard skills

Skills and Abilities

Essential

  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Role modelling good behaviour.
  • Self-motivated and able to work without close supervision.
  • Ability to work with a team and share ideas.
  • Good organisational skills
  • Ability to lift.
  • Prepared to handle dirty/soiled equipment following correct procedures.

Desirable

  • Health & Safety training
  • Manual Handling training
  • Customer Care
  • Mechanical/DIY experience or interest

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


For questions about the job, contact:

Information and Warehouse Manager

Mark Cutler

markcutler@nhs.net

01905520862

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-1305

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Supporting documents

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