Community Support Worker

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 13 February 2025

Job summary

Come and join our ever-expanding, friendly and supportive Neighbourhood Mental Health Team, who pride ourselves in providing outstanding recovery-focused mental health care to patients across Droitwich, Ombersley and the Rurals area.

We will provide you with a comprehensive induction programme and the resources to develop and progress in a career with the NHS, along with flexibility and continued professional development opportunities whilst being able to access a wide range of wellbeing and support.

The post is 37.5 hours per week, Monday to Friday and initially is a fixed term contract for 18 months.

Following the induction period, you will be working within the community and travelling across the catchment area, which is quite extensive.

The Droitwich, Ombersley, and the Rurals Neighbourhood Mental Health Team has grown significantly since the NHS England Mental Health Transformation model was implemented in 2021, where mental health services have been situated in the heart of the community that they work with.

If you are passionate, self-motivated and enthusiastic individual, who is looking to become part of well-established, welcoming team, to continue to provide excellent care to the population we serve and be part of future service development then we will be pleased to receive your application and look forward to hearing from you.

Main duties of the job

Work as a key member and resource of the multidisciplinary (MDT) core team.

Aspects of the role would also include close working within the MDT, undertaking and supporting service users accessing the care of the team for recovery-focused interventions.

There is scope for professional development as the Trust has a repertoire of training available to those wishing to extend their skill set. Developing our workforce is important to us, and we are pioneering champion roles across the organisation.

Support registered professionals to deliver evidenced based interventions, managing a caseload of patients.

Supporting and signposting to community-based services to improve social isolation and mental wellbeing.

You will have experience of working with individuals who have mental health difficulties.

The ability to work flexibly as the needs of the service demands is essential.

Attend weekly MDT meetings, participate in professionals meetings, refer and signpost to appropriate services, dependent on patient need to improve overall recovery journey.

Provide support and guidance to the carers of patients accessing the services.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

C9798-1135

Job locations

Droitwich, Ombersley & The Rurals Neighbourhood Mental Health Team

Covercroft, Coleman Road

Droitwich Spa

Worcestershire

WR9 8QU

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Previous relevant experience working with the client group
One to one working
Personal care tasks

Desirable

Working with adults/older adults with mental health problems

Additional Criteria

Essential

Applicants should be able to work flexibly and with minimal supervision.
The ability to cope with changing situations to routine is also important.
Able to meet the travel requirements of the post.

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats

Knowledge

Essential

The post holder will demonstrate a sound knowledge and understanding of:
Communication skills
Literacy skills
Numeracy skills
Observing skills
Documentation skills
Social support skills

Qualifications

Essential

Level 3 qualification (e.g. A-level, NVQ3) in Care OR
Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Person Specification

Experience

Essential

Previous relevant experience working with the client group
One to one working
Personal care tasks

Desirable

Working with adults/older adults with mental health problems

Additional Criteria

Essential

Applicants should be able to work flexibly and with minimal supervision.
The ability to cope with changing situations to routine is also important.
Able to meet the travel requirements of the post.

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats

Knowledge

Essential

The post holder will demonstrate a sound knowledge and understanding of:
Communication skills
Literacy skills
Numeracy skills
Observing skills
Documentation skills
Social support skills

Qualifications

Essential

Level 3 qualification (e.g. A-level, NVQ3) in Care OR
Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information