Job summary
An exciting opportunity has arisen for a
Community Support Worker to join our Neighbourhood Mental Health Team (NMHT).
The NMHTs are at the forefront of providing accessible care, integrating both
primary and secondary mental health services, in line with NHS long-term
objectives. There are 5 Neighbourhood
Teams in Herefordshire. The post advertised is to work within the North NMHT. Each NMHT is comprised of Mental Health
Practitioners, Support Workers, Administrators, Clinical Psychologists and a
Consultant Psychiatrist. Additionally, the teams are supported by Link Workers
and Vocational Specialists from Mind and Landau, with the
aim of providing a holistic, recovery-focused service. We work closely with our
Primary Care Networks, demonstrating good relationships and communication with
our respective GP partners. The teams are supportive, with regular MDT
meetings, Individual/group supervisions and team away-days. For more
information please contact the Recruiting Manager.
Main duties of the job
To provide
a range of patients with mental health support in the community, implementing
plans of care, utilising personal autonomy and utilising the support of the
Multi-disciplinary Team (MDT) when needed, to support individuals with their
ongoing recovery.
To work
with a range of agencies within the NMHT and externally, to sign-post patients
to appropriate sources of support or provide short, moderate or longer-term
interventions to support their recovery, based on their clinical need.
The post
will require working with the team to support the running of the service,
managing a caseload, attending meetings, and taking on additional
responsibilities as and when required. The ability to be flexible and organised
is essential. Experience of working with individuals on graded exposure work is
preferable.
To be able to travel throughout the county as
required to provide patient care and multi-agency working. To also provide support
to those in a caring role.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities
If you would like to know more, please visit our careers website.
Job description
Job responsibilities
To provide
supportive treatment of working aged adults with mental health problems,
ranging from a primary to a secondary level of need
To work
with internal and external agencies
To travel
around Herefordshire providing support in a variety of clinical settings, as
well as in patients own homes
To manage
a caseload under the supervision of more senior staff
To attend
meetings required by the service
To
complete statutory and mandatory training as required for the role, and keep
this updated as required
To work
according to Trust values, policies and procedures
To provide
support to carers
To
undertake extra duties as required, depending on the needs of the service
For full details of the duties and
criteria for the role please refer to the job description and person
specification attached.
Job description
Job responsibilities
To provide
supportive treatment of working aged adults with mental health problems,
ranging from a primary to a secondary level of need
To work
with internal and external agencies
To travel
around Herefordshire providing support in a variety of clinical settings, as
well as in patients own homes
To manage
a caseload under the supervision of more senior staff
To attend
meetings required by the service
To
complete statutory and mandatory training as required for the role, and keep
this updated as required
To work
according to Trust values, policies and procedures
To provide
support to carers
To
undertake extra duties as required, depending on the needs of the service
For full details of the duties and
criteria for the role please refer to the job description and person
specification attached.
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Ability to follow a plan of care completed by a more senior clinician, and support the patient to achieve their recovery goals.
- Adaptable.
- Ability to recognise own limits.
- Ability to use own initiative.
- Good team player.
Knowledge
Essential
- Knowledge of the different types of mental health problem and presenting symptoms
Desirable
- Knowledge of Mental Health Act 1983 and Mental Capacity Act 2006 and other relevant legislation
Qualifications
Essential
- Level 3 qualification (e.g., A-level, NVQ3) in Care or Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Medication administration qualification
- Additional qualifications regarding the care of others
Experience
Essential
- Previous relevant experience working with the client group
- One to one working
- Personal care tasks
Desirable
- Working in collaboration with VCSE service
- Experience of completing graded exposure interventions and early warning signs work
- Experience of delivering evidence based psychosocial interventions
Additional Criteria
Essential
- Will be required to complete breakaway / de-escalation training.
- Able to meet the travel requirements of the post
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Ability to follow a plan of care completed by a more senior clinician, and support the patient to achieve their recovery goals.
- Adaptable.
- Ability to recognise own limits.
- Ability to use own initiative.
- Good team player.
Knowledge
Essential
- Knowledge of the different types of mental health problem and presenting symptoms
Desirable
- Knowledge of Mental Health Act 1983 and Mental Capacity Act 2006 and other relevant legislation
Qualifications
Essential
- Level 3 qualification (e.g., A-level, NVQ3) in Care or Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Medication administration qualification
- Additional qualifications regarding the care of others
Experience
Essential
- Previous relevant experience working with the client group
- One to one working
- Personal care tasks
Desirable
- Working in collaboration with VCSE service
- Experience of completing graded exposure interventions and early warning signs work
- Experience of delivering evidence based psychosocial interventions
Additional Criteria
Essential
- Will be required to complete breakaway / de-escalation training.
- Able to meet the travel requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
