Operational Lead - Pershore & Upton Neighbourhood Team

Herefordshire and Worcestershire Health and Care NHS Trust

The closing date is 09 October 2024

Job summary

An exciting opportunity has arisen for an Operational Lead for Pershore & Upton Neighbourhood Team. The team support patients registered at Pershore Medical Practice, Abbotswood Surgery and Upton Surgery

The role entails the operational leadership for the team to reduce avoidable Hospital admissions, facilitate Hospital discharges and provide timely anticipatory and planned care as well as exceptional end of life care. Having oversight of the Intensive support caseload is key in order to maintain capacity within the service, ensure that delays are managed and that a reablement approach is embedded to maximise independence. Managing the urgent community response work is also a priority, working closely with the team to ensure that 2-hour targets are met.

You will work closely with the Clinical Lead, Physiotherapy Lead, OT Lead and Admin Lead and be supported by the service lead. The post will also involve deputising at senior management meetings and working closely with the other Neighbourhood Operational Leads.

The role involves line management responsibilities for direct reports consisting of Senior Community Nurses and a senior Administrator. Managing the staff roster to ensure that all shifts are covered is a key part of the role as well as organising bank and agency staffing where necessary. You will work closely with the Integrated Service Lead to ensure that recruitment is managed within budget and HR targets and service targets are achieved.

Main duties of the job

The post holder will be expected to demonstrate strong interpersonal skills, and be able to prioritise and manage own workload using their own initiative to include the following:.

Clinically lead, clinically coordinate and develop the provision of an effective and efficient integrated care service for patients primarily in the older adult population who have multiple co-morbidities within the extended primary care pathway of a designated locality.

Provide day to day clinical leadership, clinical support and clinical supervision of the Neighbourhood Team Occupational Therapy (OT) staff within the integrated team as well as supporting the Integrated Neighbourhood Team Leader and Integrated Community Service Lead to provide a seamless service right across the patient pathway.

Support the effective triaging of patients referred to the Integrated Neighbourhood Team on a daily basis, supporting the coordination of care delivery across the patient pathway.

Provide expert clinical holistic assessment and evidence based pro-active and reactive health care interventions to support patients and their carers to achieve maximum health, wellbeing and independence.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Date posted

26 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Pro-Rated for Part-Time

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-0744

Job locations

Pershore Hospital

Queen Elizabeth Drive

Pershore

Worcestershire

WR10 1PS

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Skills and Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
Ability to make decisions autonomously, but liaise closely with other care providers within the sector
Ability to give clear and concise reports against performance targets

Knowledge

Essential

High level of knowledge underpinning roles and responsibilities of the professional groups within an integrated team

Experience

Essential

Significant experience of working within community and primary care settings
Experience of Leadership
Experience of working in a multi-disciplinary team
Experience implementing change in clinical practice
Experience of active engagement in audit and clinical governance activities

Qualifications

Essential

Registered Practitioner with current registration
Evidence of relevant post graduate courses / Continual Professional Development maintained in portfolio
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional criteria

Essential

Able to meet the travel requirements of the post.

Person Specification

Skills and Abilities

Essential

Ability to challenge poor behaviour
Role modelling good behaviour
Ability to make decisions autonomously, but liaise closely with other care providers within the sector
Ability to give clear and concise reports against performance targets

Knowledge

Essential

High level of knowledge underpinning roles and responsibilities of the professional groups within an integrated team

Experience

Essential

Significant experience of working within community and primary care settings
Experience of Leadership
Experience of working in a multi-disciplinary team
Experience implementing change in clinical practice
Experience of active engagement in audit and clinical governance activities

Qualifications

Essential

Registered Practitioner with current registration
Evidence of relevant post graduate courses / Continual Professional Development maintained in portfolio
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional criteria

Essential

Able to meet the travel requirements of the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).