Team Administrator
Herefordshire and Worcestershire Health and Care NHS Trust
The closing date is 06 October 2024
Job summary
An excellent opportunity has arisen to join our busy admin Neighbourhood Mental Health Team. We are seeking an experienced administrator to provide support to the clinical team at Studdert Kennedy House, Worcester, WR1 2AE
Applicants require a level 3 qualification in a Business Administration subject. Alternatively, you must have considerable recent NHS administration experience and a level 2 in an alternative subject and be expected to complete an administration qualification.
This is a part time post working 30 hours per week. Working schedule to be confirmed.
An ability to work flexibly using your own initiative and to be a pro-active team member is essential. You must have very good organisational skills and be an effective communicator. The work is interesting and varied and full training will be provided.
Shortlisted candidates will be required to undertake an additional assessment as part of the selection process.
Main duties of the job
You will be part of the busy admin team, supporting the Neighbourhood Mental Health Team.
You will undertake a vital role in the running of the community mental health function providing all aspects of admin support including minuting of meetings, telephone duties, dictation, processing clinic letters, generic inbox management, reception cover when necessary, appointment booking and generic office duties. The role will include contact with patients, carers, professionals (internal and external) and colleagues daily.
As well as being part of the Neighbourhood Mental Health admin team, you will act as a member of the wider admin function providing support and cover when required, liaising regularly with the clinical team and actioning daily admin tasks. You are required to have a high level of organisational skills and not only be able to be self-motivated but be a team player.
The ability to prioritise a busy workload and work flexibly to meet demand are essential requirements of the role as well as a good customer service focus, when dealing with internal and external enquires.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities
If you would like to know more, please visit our careers website.
Date posted
20 September 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year pro rata.
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9798-0727
Job locations
Studdert Kennedy House
Spring Gardens
Worcester
WR1 2AE
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Studdert Kennedy House
Spring Gardens
Worcester
WR1 2AE
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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