Herefordshire and Worcestershire Health and Care NHS Trust

Administration Assistant

Information:

This job is now closed

Job summary

An opportunity has arisen to work within the Integrated Safeguarding Team (IST) within Herefordshire and Worcestershire Health and Care NHS Trust. The team is led by Claire King, Safeguarding Services Lead, supported by Administration Manager Abby Ware. This administrator role supports the sharing of safeguarding information. You will need to be a team player with the ability to work independently with the team working from home and at County Hall, Worcester.

Working hours are Monday-Friday, with flexibility on start/end times within the core office hours of 8:3016:30.

Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support. If this is the right role for you, get in touch with Recruiting Manager.

Main duties of the job

The main function will be to check details and upload information onto the electronic patient record system. In addition you will input into databases, maintain filing systems, open and respond to team emails. You will work under the direction of the Administration Manager.

The successful candidate will be required to communicate and liaise with a range of internal and external agencies and maintain effective internal and external contacts.

You will be highly organised and have a flexible approach to your working day to meet tight and varying deadlines, you must be able to prioritise and organise your own workload and be able to work effectively and efficiently without direct supervision for the majority of your time.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

22 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year (£11.45 per hour)

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0505

Job locations

E2, Level 1, County Hall

Spetchley Road

Worcester

WR5 2NP


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

  • Recent, relevant experience in an Administrative/Secretarial/ Reception Role

Desirable

  • Previous, relevant NHS experience

Qualifications

Essential

  • Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Knowledge

Essential

  • Knowledge of office procedures
  • Working knowledge of Microsoft Office, Word, Excel, Outlook

Desirable

  • Knowledge of Health packages including Carenotes, National Spine

Additional Criteria

Essential

  • Professional manner as a representative of the Trust
  • Tact and discretion for dealing with confidential and/or sensitive information

Skills & Abilities

Essential

  • Good organisational skills
  • Good level of literacy and numeracy
  • Standard IT skills these will be tested at interview
  • A positive attitude and able to act on feedback
Person Specification

Experience

Essential

  • Recent, relevant experience in an Administrative/Secretarial/ Reception Role

Desirable

  • Previous, relevant NHS experience

Qualifications

Essential

  • Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Knowledge

Essential

  • Knowledge of office procedures
  • Working knowledge of Microsoft Office, Word, Excel, Outlook

Desirable

  • Knowledge of Health packages including Carenotes, National Spine

Additional Criteria

Essential

  • Professional manner as a representative of the Trust
  • Tact and discretion for dealing with confidential and/or sensitive information

Skills & Abilities

Essential

  • Good organisational skills
  • Good level of literacy and numeracy
  • Standard IT skills these will be tested at interview
  • A positive attitude and able to act on feedback

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

E2, Level 1, County Hall

Spetchley Road

Worcester

WR5 2NP


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

E2, Level 1, County Hall

Spetchley Road

Worcester

WR5 2NP


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Administrator

Abigail Ware

abigail.ware@nhs.net

01905520213

Details

Date posted

22 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year (£11.45 per hour)

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0505

Job locations

E2, Level 1, County Hall

Spetchley Road

Worcester

WR5 2NP


Supporting documents

Privacy notice

Herefordshire and Worcestershire Health and Care NHS Trust's privacy notice (opens in a new tab)