Administration Assistant
Herefordshire and Worcestershire Health and Care NHS Trust
This job is now closed
Job summary
Full time/Part time hours available in the MSK physiotherapy admin team.
Due to maternity cover and internal promotion, we are looking for highly motivated, methodical, and organised individuals to join our team of physiotherapy admin staff. The job is varied and busy, working from our MSK Physiotherapy Hub across three sites in Worcester, Droitwich, and Malvern. Flexibility and negotiation to choose a main base and number of hours will be given to the successful candidates.
Full training will be given to the successful applicant for all in house processes and IT packages. You will work as part of a team in each base and share additional admin duties between you. This role is face to face providing some front of house duties and so it is not suitable for working from home.
The applicant will be expected to have great people skills, be a confident communicator and have sound basic IT skills.
We pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire and will offer you full support to achieve this. Full training is provided. If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert
Main duties of the job
The role involves data input and booking appointments on our patient clinical notes system, customer service through taking phone calls, handling patient queries, ordering equipment as well as organising clinics and other general admin duties.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities
If you would like to know more, please visit our careers website.
Date posted
17 July 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year pro rata for part time (£11.45 per hour)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9798-0488
Job locations
Droitwich Medical Centre
Ombersley Street East
Droitwich
Worcestershire
WR9 8RD
Malvern Community Hospital
185 Worcester Road
Malvern
Worcestershire
WR14 1EX
Crowngate Physiotherapy Centre
Friary Walk
Worcester
WR1 3LE
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Droitwich Medical Centre
Ombersley Street East
Droitwich
Worcestershire
WR9 8RD
Employer's website
https://careers.hacw.nhs.uk/ (Opens in a new tab)
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