Job summary
We are looking to recruit a passionate, engaging, and dynamic individual who exemplifies the Trusts values to support the Head of Quality and Patient Safety in leading strategic and operational service delivery of our corporate team. This includes collaborative implementation of the Patient Safety Strategy, managing Clinical Effectivness, CQC and OFSTED regulation, and Patient Relations. The role is full time, over office hours. Based at our head office in Worcester. Hybrid remote working is an option. At Herefordshire and Worcestershire Health and Care NHS Trust, we pride ourselves in providing outstanding care to patients. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support. If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.
Main duties of the job
The
successful candidate will work with the Head of Quality and Patient Safety to
drive the Organisations Quality and Safety portfolio in operationally and strategically
manging the corporate service workstreams: Patient Safety, Clinical
Effectiveness and Regulation, and Patient Relations. The post holder will act
as one of the Trusts Patient Safety Specialists and will lead on the
implementation of the Patient Safety Strategy (PSIRF). The post holder will
deputise for the Head of Quality and Patient Safety, offering excellent
opportunity for exposure to executive level and system working.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities
If you would like to know more, please visit our careers website.
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
Essential
- Demonstrable extensive experience relating to clinical governance and patient safety
- Demonstrable experience of direct support to patients, families and carers in distressing situations
- Demonstrable experience of supporting staff who are recovering from being involved in an untoward patient safety incident
- Experience of reviewing and leading Serious Incident review panels and Complaint investigations
- Experience of working across professional groups and multi-disciplinary teams
- Experience of improving patient safety in services through the application of Quality Improvement methodologies
- Experience of managing extensive change within services
- Experience of implementing new systems or new national policy within an NHS organisation
Desirable
- Previous experience at Senior Manager or Manager level
Knowledge
Essential
- Highly developed knowledge of Clinical Governance/Risk Management/Patient Safety issues and the principles of Clinical Governance and Risk Management within the NHS reinforced by significant experience in the Clinical/ Management field
- Detailed understanding of PSIRF
- Highly developed knowledge of Safety II
- Detailed knowledge of mortality governance and learning from deaths
- Specialist knowledge of managing within an NHS healthcare setting
Desirable
- Sound understanding of the health and social care landscape, and the place of external partners in this landscape
Qualifications
Essential
- First degree
-
- Graduate or Clinical Qualification relating to specialty
- Evidence of Continuing Professional Development
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Clinical qualification with professional registration
- Clinical Governance or Risk Management Qualification
- Master's degree
- Managerial qualification to post graduate diploma.
- Patient Safety Level 5 training
- Human Factors training
Skills & Abilities
Essential
- Ability to communicate clearly and effectively in English in both verbal and written formats
- Project Management and Quality Improvement methodology skills
- Computer and statistical literacy
Additional Criteria
Essential
- To demonstrate role modelling in patient safety, taking into account human factors, lived experience and an approach that exemplifies a Just Culture approach
Person Specification
Experience
Essential
- Demonstrable extensive experience relating to clinical governance and patient safety
- Demonstrable experience of direct support to patients, families and carers in distressing situations
- Demonstrable experience of supporting staff who are recovering from being involved in an untoward patient safety incident
- Experience of reviewing and leading Serious Incident review panels and Complaint investigations
- Experience of working across professional groups and multi-disciplinary teams
- Experience of improving patient safety in services through the application of Quality Improvement methodologies
- Experience of managing extensive change within services
- Experience of implementing new systems or new national policy within an NHS organisation
Desirable
- Previous experience at Senior Manager or Manager level
Knowledge
Essential
- Highly developed knowledge of Clinical Governance/Risk Management/Patient Safety issues and the principles of Clinical Governance and Risk Management within the NHS reinforced by significant experience in the Clinical/ Management field
- Detailed understanding of PSIRF
- Highly developed knowledge of Safety II
- Detailed knowledge of mortality governance and learning from deaths
- Specialist knowledge of managing within an NHS healthcare setting
Desirable
- Sound understanding of the health and social care landscape, and the place of external partners in this landscape
Qualifications
Essential
- First degree
-
- Graduate or Clinical Qualification relating to specialty
- Evidence of Continuing Professional Development
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Clinical qualification with professional registration
- Clinical Governance or Risk Management Qualification
- Master's degree
- Managerial qualification to post graduate diploma.
- Patient Safety Level 5 training
- Human Factors training
Skills & Abilities
Essential
- Ability to communicate clearly and effectively in English in both verbal and written formats
- Project Management and Quality Improvement methodology skills
- Computer and statistical literacy
Additional Criteria
Essential
- To demonstrate role modelling in patient safety, taking into account human factors, lived experience and an approach that exemplifies a Just Culture approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
