Digital Project Support Officer

Herefordshire and Worcestershire Health and Care NHS Trust

This job is now closed

Job summary

Our IT Department has a new and exciting opportunity for a Project Support Officer.

If you are an enthusiastic, confident, organised Administrator with project support experience and proven ability to undertake multiple and varied tasks then we want to hear from you!

The Project Support Officer will work within a highly motivated team to provide project administration and support function. This new position will help shape the project support function, working closely with all team members and Managers to ensure all project documentation, reporting and governance is managed effectively. Working with other departmental, clinical and corporate colleagues at all levels will require travel to our sites across Herefordshire and Worcestershire at times.

This 2-year, fixed term role is 37 hrs, 5 days per week working both from our Trust HQ in Worcester and at home.

If you want to join our dedicated team, in providing quality, clinically driven, digital projects then please apply.

Please be advised NHS Jobs Service will not be available

6pm on Friday 19 April to 9am on Monday 22 April 2024
6pm on Friday 26 April to 9am on Monday 29 April 2024

Do not attempt to use the service at these times and consider this for your application submission.

Main duties of the job

The Project Support Officer will provide full administrative support to a busy team working on digital projects. This is a new role and a chance to help shape the administrative function of the team by undertaking a variety of tasks.

Strong skills in Microsoft office package are required, including PowerPoint, Excel, Word, Visio Teams and ability to learn how to use new technology quickly.

The role will involve supporting Project Managers and Business Analysts with all aspects of team and project meeting management; supporting project meetings and producing and distributing agendas, minutes and updating and chasing actions, recording updates on project logs and plans and helping to coordinate the different elements in the projects.

There will be a requirement to own the teams generic inbox and respond and manage to the incoming project enquiries. You will also support the Digital PMO Manager with collation and distribution of project/team reporting and structure of online filing.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Date posted

11 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

C9798-0144

Job locations

Kings Court 1

Charles Hastings Way

Worcester

WR5 1JR

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Recent, relevant and extensive experience working within an administrative role
Significant experience of maintaining contemporaneous information records including systems administration
Experience of effectively communicating with a range of stakeholders including staff and managers in difficult situations
Experience of handling large amounts of information, reporting on data and producing statistics in the form of charts and tables
Minute taking experience

Desirable

NHS Experience

Qualifications

Essential

NVQ level 3 in Business Administration/Information Management or equivalent level education
GCSE (Grades A-C) or equivalent in Mathematics and English
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Knowledge

Essential

A range of skills and knowledge appropriate to the role
Knowledge of Microsoft Project and other MS associated applications

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to organise, prioritise and time manage own workload
Able to process and present complex information clearly
Ability to organise, prioritise and time manage own workload
Ability to generate and present reports and documents
Ability to work in a team environment, adaptable and excellent interpersonal skills

Additional Criteria

Essential

Able to meet the travel requirements of the role

Person Specification

Experience

Essential

Recent, relevant and extensive experience working within an administrative role
Significant experience of maintaining contemporaneous information records including systems administration
Experience of effectively communicating with a range of stakeholders including staff and managers in difficult situations
Experience of handling large amounts of information, reporting on data and producing statistics in the form of charts and tables
Minute taking experience

Desirable

NHS Experience

Qualifications

Essential

NVQ level 3 in Business Administration/Information Management or equivalent level education
GCSE (Grades A-C) or equivalent in Mathematics and English
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Knowledge

Essential

A range of skills and knowledge appropriate to the role
Knowledge of Microsoft Project and other MS associated applications

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to organise, prioritise and time manage own workload
Able to process and present complex information clearly
Ability to organise, prioritise and time manage own workload
Ability to generate and present reports and documents
Ability to work in a team environment, adaptable and excellent interpersonal skills