Go back
Herefordshire and Worcestershire Health and Care NHS Trust

Community Support Worker

Information:

This job is now closed

Job summary

Are you passionate about supporting people with complex mental health needs?We now have an exciting opportunity for a highly motivated community Support Worker, to work with the Herefordshire Assertive Outreach Team (AOT). AOT support service users who have found it difficult to engage with community mental health teams. Serving people who experience psychosis and have serious complex and enduring mental health problems, who may have co-morbid substance use issues, are difficult to engage, and have found it hard to work with mainstream mental health services, often rejecting support while their needs remain very prominent.

We are a supportive team, motivated to achieve the best care possible and are keen to help colleagues to develop. As a Trust, we provide extensive training with opportunities to develop. The team provides a compassionate leadership approach and as part of this approach you will be expected to engage in regular supervision.This is a full-time, permanent post, 37.5 hours per week, over 5 days.

Main duties of the job

You will be passionate about making a difference to peoples lives and support the clinicians in supporting some of the most vulnerable people we are responsible for, who have complex ongoing needs.

Under the supervision of the clinicians, participate in the assessment, evaluation and monitoring of all care and support, provided by community placements.

Complete documentation accurately and contribute to reports of patients activity and progress

Participate in discussions about patient care including MDTs and supervision.

Maintain and develop skills through training and supervision.

Liaise effectively and work collaboratively with colleagues both in the team and outside of the team.

Anxiety management and graded exposure activities with support, as required and under the direction of the clinicians.

Helping clients to access and engage in community activities to help build a role and resilience.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
  • Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
  • Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0056

Job locations

25-27a St Owens Street

Hereford

Herefordshire

HR12JB


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached

Person Specification

Experience

Essential

  • Previous relevant experience working with the client group
  • One to one working
  • Personal care tasks

Desirable

  • Working with adults/older adults with mental health problems

Knowledge

Essential

  • Communication skills
  • Literacy skills
  • Numeracy skills
  • Advocacy skills
  • Observing skills
  • Recording skills
  • Liaison skills
  • Social support skills

Skills

Essential

  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both

Qualifications

Essential

  • Level 3 qualification (e.g., A-level, NVQ3) in Care or
  • Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
  • Able to meet the travel requirements of the post is essential
Person Specification

Experience

Essential

  • Previous relevant experience working with the client group
  • One to one working
  • Personal care tasks

Desirable

  • Working with adults/older adults with mental health problems

Knowledge

Essential

  • Communication skills
  • Literacy skills
  • Numeracy skills
  • Advocacy skills
  • Observing skills
  • Recording skills
  • Liaison skills
  • Social support skills

Skills

Essential

  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both

Qualifications

Essential

  • Level 3 qualification (e.g., A-level, NVQ3) in Care or
  • Level 2 qualification (e.g., GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
  • Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

  • Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
  • Able to meet the travel requirements of the post is essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

25-27a St Owens Street

Hereford

Herefordshire

HR12JB


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

25-27a St Owens Street

Hereford

Herefordshire

HR12JB


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Jonathan Casey

Jonathan.casey1@nhs.net

07980720156

Details

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-0056

Job locations

25-27a St Owens Street

Hereford

Herefordshire

HR12JB


Supporting documents

Privacy notice

Herefordshire and Worcestershire Health and Care NHS Trust's privacy notice (opens in a new tab)