RRRT Business Manager

Hounslow and Richmond Community NHS Healthcare Trust

Information:

This job is now closed

Job summary

To support the Service Manager with daily running of the Richmond Response and Rehabilitation Team (RRRT) business needs. To manage the Business support administration team, whilst providing formal and informal supervision as required.

Main duties of the job

Reporting directly to the Service Manager the post-holder will be responsible for managing the business support functions of the department, providing support for the leadership on projects and performance management across the Richmond Response and Rehabilitation Team service.

The post-holder will be responsible for managing and developing information systems and rotas where necessary to ensure the department runs smoothly; this includes ensuring implementing effective and efficient business processes.

The post holder will be responsible for the management of their own work and the day-to-day management of the business support staff, ensuring that tasks are prioritised and actioned in a timely manner and in line with data security and performance requirements.

About us

Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It's simple - happy, engaged staff provide better services.

In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.

Infection Control

As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,701 to £48,054 a year per annum including HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

779-NN-6471972-A&C-Y

Job locations

Elsie Foley Suite, Teddington Memorial Hospital,

Hampton Road

Teddington

TW11 0JL


Job description

Job responsibilities

*****Please see the attached job description and person specification for further details related to the role. ******

Job description

Job responsibilities

*****Please see the attached job description and person specification for further details related to the role. ******

Person Specification

Education

Essential

  • oEducated to degree level/post-graduate or equivalent level knowledge and experience in this area.

Experience

Essential

  • Ability to interpret complex data regarding Key Performance Indicators
  • Ability to manage daily staffing rota system
  • Experience in health service management
  • Ability to work in a fast-paced and changing environment

Desirable

  • Experience with project management

Knowledge and skills

Essential

  • oExcellent leadership, planning and motivational skills.
  • oAble to advise and negotiate on difficult and sometimes contentious issues including performance.
  • oNumerical and financial management skills, understanding budget management and cost improvement programmes.

Desirable

  • Microsoft and keyboard skills
Person Specification

Education

Essential

  • oEducated to degree level/post-graduate or equivalent level knowledge and experience in this area.

Experience

Essential

  • Ability to interpret complex data regarding Key Performance Indicators
  • Ability to manage daily staffing rota system
  • Experience in health service management
  • Ability to work in a fast-paced and changing environment

Desirable

  • Experience with project management

Knowledge and skills

Essential

  • oExcellent leadership, planning and motivational skills.
  • oAble to advise and negotiate on difficult and sometimes contentious issues including performance.
  • oNumerical and financial management skills, understanding budget management and cost improvement programmes.

Desirable

  • Microsoft and keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Elsie Foley Suite, Teddington Memorial Hospital,

Hampton Road

Teddington

TW11 0JL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hounslow and Richmond Community NHS Healthcare Trust

Address

Elsie Foley Suite, Teddington Memorial Hospital,

Hampton Road

Teddington

TW11 0JL


Employer's website

https://www.hrch.nhs.uk (Opens in a new tab)

For questions about the job, contact:

RRRT Interim Service Manager

Magdalen Woollcombe-Gosson

magdalen.woollcombe-gosson@nhs.net

07586478117

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,701 to £48,054 a year per annum including HCAS (outer)

Contract

Permanent

Working pattern

Full-time

Reference number

779-NN-6471972-A&C-Y

Job locations

Elsie Foley Suite, Teddington Memorial Hospital,

Hampton Road

Teddington

TW11 0JL


Supporting documents

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