Job summary
A fantastic opportunity has arisen for an exceptional clinician to join the Quality and Patient Safety Team as the Head of Continuous Quality Improvement and Patient Safety.
The successful person will be the named Patient Safety Specialist for the Trust and will lead in embedding a culture of continuous improvement across the trust with a focus on improving quality and patient care, eliminating waste, reducing variation, and improving efficiency.
The post holder will be the lead patient safety expert and will provide dynamic, senior leadership, visibility and expert support to the patient safety work in the Trust.
They will lead patient safety improvement activity and ensure that systems thinking, human factors understanding and just culture principles are embedded in all patient safety processes. They will promote patient safety thinking beyond why things go wrong in healthcare (Safety I), to examining why things routinely go right and how that can be maximised (Safety II).
Main duties of the job
The post holder will need to have advanced knowledge of continuous improvement methodologies and experience of using these in multiple healthcare settings. You will have experience in taking the lead in reviewing and implementing long term QI priorities, processes, training and strategy, working with the senior clinicians, frontline teams, operational and Executive Teams. The role will also manage the Quality Improvement Board providing visible support and leadership across the Trust.
To succeed we expect that you will be drawing on extensive experience in demanding senior clinical roles and will be effective at managing a very busy and extensive portfolio of work. We are looking for you to have the confidence to work autonomously and, above all else, to be a credible and knowledgeable clinician, who really understands all of our services and is able to win the hearts and minds of our nursing and AHP workforce, so that they all share the ambition to lead outstanding care.
About us
Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It's simple - happy, engaged staff provide better services.
In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards.
In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users. If you enjoy a challenge and want to go home each day knowing you made a difference, you will thrive in our organisation.
Job description
Job responsibilities
The Head of Continuous Quality Improvement and Patient Safety will be the lead patient safety expert in the organisation. The post holder will be the captain of the team and provide dynamic, senior leadership, visibility and expert support to the patient safety work in the Trust. They will support the development of a patient safety culture and safety systems, and will have sufficient seniority to engage directly with the executive team. They will work in networks to share good practice and learn from each other
The post holder will lead, and directly support, patient safety improvement activity and ensure that systems thinking, human factors understanding and just culture principles are embedded in all patient safety processes. They will promote patient safety thinking beyond why things go wrong in healthcare (Safety I), to examining why things routinely go right and how that can be maximised (Safety II). They will support their organisations patient safety partners (patient and public representatives specifically involved in patient safety) as identified in the NHS Patient Safety Strategy.
The post holder will have advanced knowledge of continuous improvement methodologies and experience of using these in multiple healthcare settings. The post holder will take a lead in reviewing and implementing the Trusts long term QI agenda, processes, training and strategy, working with the senior clinicians, frontline teams, operational and Executive Teams. The role will also manage the Quality Improvement Board providing visible support and leadership across the Trust.
The post holder will act as the expert advisor on Quality Improvement, providing advice, guidance, support and challenge to clinical, non-clinical and managerial staff at all levels; providing professional leadership for QI practice and QSIR methodology.
Plan and lead the communication of the QI strategy to all stakeholders across the system, developing a targeted and sophisticated communications and engagement plan. You will be a very visible presence, and a focal point for all things Quality Improvement and Patient Safety, developing an open and honest culture and support staff at all levels to speak up and improve their practice.
The post holder will manage the Quality and Patient Safety team, supporting the Deputy Director in leading the governance function and team within the Directorate. The post holder will be accountable for maintaining the requirements of the Trust CQC registration, ensuring that the Trusts requirement to monitor the standards of care it provides are fulfilled and that external bodies, including Commissioners, CQC and NHSE/I quality indicators and reporting requirements are achieved and their needs are met.
For full Job Description and Person Specification please see documents attached.
Job description
Job responsibilities
The Head of Continuous Quality Improvement and Patient Safety will be the lead patient safety expert in the organisation. The post holder will be the captain of the team and provide dynamic, senior leadership, visibility and expert support to the patient safety work in the Trust. They will support the development of a patient safety culture and safety systems, and will have sufficient seniority to engage directly with the executive team. They will work in networks to share good practice and learn from each other
The post holder will lead, and directly support, patient safety improvement activity and ensure that systems thinking, human factors understanding and just culture principles are embedded in all patient safety processes. They will promote patient safety thinking beyond why things go wrong in healthcare (Safety I), to examining why things routinely go right and how that can be maximised (Safety II). They will support their organisations patient safety partners (patient and public representatives specifically involved in patient safety) as identified in the NHS Patient Safety Strategy.
The post holder will have advanced knowledge of continuous improvement methodologies and experience of using these in multiple healthcare settings. The post holder will take a lead in reviewing and implementing the Trusts long term QI agenda, processes, training and strategy, working with the senior clinicians, frontline teams, operational and Executive Teams. The role will also manage the Quality Improvement Board providing visible support and leadership across the Trust.
The post holder will act as the expert advisor on Quality Improvement, providing advice, guidance, support and challenge to clinical, non-clinical and managerial staff at all levels; providing professional leadership for QI practice and QSIR methodology.
Plan and lead the communication of the QI strategy to all stakeholders across the system, developing a targeted and sophisticated communications and engagement plan. You will be a very visible presence, and a focal point for all things Quality Improvement and Patient Safety, developing an open and honest culture and support staff at all levels to speak up and improve their practice.
The post holder will manage the Quality and Patient Safety team, supporting the Deputy Director in leading the governance function and team within the Directorate. The post holder will be accountable for maintaining the requirements of the Trust CQC registration, ensuring that the Trusts requirement to monitor the standards of care it provides are fulfilled and that external bodies, including Commissioners, CQC and NHSE/I quality indicators and reporting requirements are achieved and their needs are met.
For full Job Description and Person Specification please see documents attached.
Person Specification
A relevant clinical qualification and registration with professional body
Essential
Qualifications
Essential
- QI qualification and Experience
Patient Safety Management
Essential
- Patient Safety Knowledge and Management
CQC Knowledge
Essential
- Experience of CQC and KLOE
Person Specification
A relevant clinical qualification and registration with professional body
Essential
Qualifications
Essential
- QI qualification and Experience
Patient Safety Management
Essential
- Patient Safety Knowledge and Management
CQC Knowledge
Essential
- Experience of CQC and KLOE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
