Isle of Wight NHS Trust

Healthcare Support Worker (Band 2)

The closing date is 15 April 2026

Job summary

Are you the kind of person who always puts patients first? Are you a team player? Are you always looking to improve our patients' well-being?

If this is you, you could become a Healthcare Support Worker at St Mary's Hospital (Isle of Wight) - you could be new to Health and Social Care, or an experienced support worker, we would love to hear from you!

Healthcare Support Workers (HCSW) are essential providers of everyday care for our patients. The HCSW role is rewarding, it's the kind of job where you will need to be organised, adaptable, resilient, and hardworking. You will have great prioritisation skills, good observational skills and have empathy for others.

Main duties of the job

Working with us, you will witness first-hand the positive impact your caring nature and efforts will make on our hospital.You will need to be willing to be hands-on with our patients.

You will start your career with us by taking part in our full time two week induction programme, designed to support you in finding your feet within our organisation, and enable you to feel part of the team. The induction program leads to the Care Certificate.

The HCSW role includes a variety of working patterns which attract shift allowances.

Please upload a copy of Maths and English qualifications along with your applications.

About us

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £25,272 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REF2173R

Job locations

St. Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

Job description

Job responsibilities

Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.

Typical day-to day duties include:

Providing care for patients, helping to maintain their personal hygiene, which will sometimes include handling of bodily fluids and excrete.
Providing physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
Washing and dressing patients, and helping them to safely move around
Serving meals and help with feeding
Assisting with cleaning tasks and making beds
Monitoring patient conditions and report to senior team
Recording information to patient administration systems and assist with other administrative duties

Most importantly, you will ensure patient experience is positive by treating all patients, relatives, and colleagues in accordance with Trust values. For a full list of roles and responsibilities, please see the job description attached.

Job description

Job responsibilities

Typical day-to day duties include:

Providing care for patients, helping to maintain their personal hygiene, which will sometimes include handling of bodily fluids and excrete.
Providing physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
Washing and dressing patients, and helping them to safely move around
Serving meals and help with feeding
Assisting with cleaning tasks and making beds
Monitoring patient conditions and report to senior team
Recording information to patient administration systems and assist with other administrative duties

Person Specification

Additional criteria

Essential

Desire to deliver compassionate hands-on care in a hospital environment

Qualifications

Essential

English and Maths at Level 1 Functional Skills or GCSE equivalent (please upload a copy of Maths and English qualifications along with your applications).

Person Specification

Additional criteria

Essential

Desire to deliver compassionate hands-on care in a hospital environment

Qualifications

Essential

English and Maths at Level 1 Functional Skills or GCSE equivalent (please upload a copy of Maths and English qualifications along with your applications).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Isle of Wight NHS Trust

Address

St. Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Isle of Wight NHS Trust

Address

St. Mary's Hospital

Parkhurst Road

Newport

Isle of Wight

PO30 5TG

Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)