Job summary
This vacancy is open to employees of Isle of Wight NHS
Trust and Portsmouth Hospitals University NHS Trust only.
NHS Band 3: £25,760 - £27,476 per annum (effective from
01/04/2026)
Hours per Week: 37.5 full time
Contract Type: Permanent
Location: St Mary's Hospital (IOW), Parkhurst Road,
Newport, Isle of Wight, PO30 5TG
The Print Department Operative Assistant delivers a
high-quality print, finishing and distribution service for internal departments
and approved external customers. The post holder supports the Quadient letters
and leaflets process, prepares files for print (including PDF preparation in
Adobe Acrobat), operates print and finishing equipment safely, and ensures work
is produced accurately, confidentially and to deadline.
Main duties of the job
Specific Core Functions:
- Print production (mono/colour)
and quality checking against specification.
- PDF preparation and basic artwork
checks using Adobe Acrobat.
- Finishing, packing and
distribution of print products, including controlled documents where
applicable.
- Customer service, routine quoting
(using agreed quoting software) and job administration (enquiries, updates and
handovers).
- First-line troubleshooting,
equipment operation, routine cleaning/basic maintenance and adherence to safe
systems of work.
- Stock control, receipting,
ordering and support to income-generation processes.
About us
Working as a partnership, both Isle of Wight NHS Trust and
Portsmouth Hospitals University NHS Trust have a shared vision for excellence
in care for our patients and communities; with a set of strategic aims
underpinning how we will achieve this.
The single corporate service is delivered across both
organisations. You may be based at either IWT or PHU and individuals may be
required to undertake business travel between sites. For leaders managing staff
across multi-site locations, you will need to be visible and provide in person
leadership. The arrangements and frequency will be agreed locally.
The health and wellbeing of our staff is at the forefront of
everything we do. We are proud to be able to offer our staff some fantastic
benefits including our on-site Nursery, access to our free Beach Hut for those
long summer days, our on-site Wellness Centre including a gym and a swimming
pool, access to our fantastic staff networks including LGBTQ, Race Equality and
DisAbility, and awards ceremonies to recognise your achievements. We believe we
can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in
terms of your education, opinions, culture, ethnicity, race, sex, gender
identity and expression, nation of origin, age, languages spoken, veterans'
status, colour, religion, disability, sexual orientation, and beliefs.
Job description
Job responsibilities
The key elements of the role are:
- Produce a wide range of printed
materials for internal departments and approved external customers (e.g.,
appointment cards, forms, reports, posters, booklets, newsletters, labels and
large-format items), advising on paper sizes, stock types and finishing options
within agreed procedures.
- Undertake mono and colour print
reproduction, selecting appropriate settings and checking output quality
(including colour consistency and registration). Where required, ensure colours
(CMYK/RGB) and output dimensions are accurate and within specification,
escalating non-routine issues.
- Use Adobe Acrobat to view,
combine, check and prepare PDFs for print, and carry out minor file adjustments
within competence (e.g., page order, cropping, bleed/trim marks), escalating
design changes outside remit.
- Operate finishing equipment
safely and accurately (e.g., guillotine, binders/binding, laminating, folding,
scoring, perforating and numbering) and complete manual finishing tasks
requiring precision and hand/eye coordination (cutting, folding, collation,
checking page order and proofread checks).
- Undertake first-line
troubleshooting of routine print and finishing faults (e.g., paper jams,
misfeeds, minor quality defects and finishing set-up issues), deciding whether
to correct and 2 re-run work within competence or escalate to the Design and
Print Manager/appropriate support to minimise waste and protect turnaround
times.
- Complete routine cleaning and
basic maintenance of print and finishing equipment in line with safe systems of
work (including handling equipment with sharp blades/rollers and using approved
cleaning chemicals (e.g., meth's and blanket wash where used locally)) and
report faults promptly.
- Plan and prioritise a varied
workload to meet service deadlines, which may be short-notice and time-critical
(sometimes one to two hours from receipt). Work effectively under pressure and,
where required, support occasional additional hours to meet urgent requirements
in line with local arrangements.
- Handle confidential and sensitive
documents in line with Trust policies, ensuring secure storage and appropriate
disposal. Support the control, safekeeping and issue of numbered stationery
where applicable (e.g., controlled prescription stationery) in accordance with
local procedures.
For further information please refer to full job
description.
Job description
Job responsibilities
The key elements of the role are:
- Produce a wide range of printed
materials for internal departments and approved external customers (e.g.,
appointment cards, forms, reports, posters, booklets, newsletters, labels and
large-format items), advising on paper sizes, stock types and finishing options
within agreed procedures.
- Undertake mono and colour print
reproduction, selecting appropriate settings and checking output quality
(including colour consistency and registration). Where required, ensure colours
(CMYK/RGB) and output dimensions are accurate and within specification,
escalating non-routine issues.
- Use Adobe Acrobat to view,
combine, check and prepare PDFs for print, and carry out minor file adjustments
within competence (e.g., page order, cropping, bleed/trim marks), escalating
design changes outside remit.
- Operate finishing equipment
safely and accurately (e.g., guillotine, binders/binding, laminating, folding,
scoring, perforating and numbering) and complete manual finishing tasks
requiring precision and hand/eye coordination (cutting, folding, collation,
checking page order and proofread checks).
- Undertake first-line
troubleshooting of routine print and finishing faults (e.g., paper jams,
misfeeds, minor quality defects and finishing set-up issues), deciding whether
to correct and 2 re-run work within competence or escalate to the Design and
Print Manager/appropriate support to minimise waste and protect turnaround
times.
- Complete routine cleaning and
basic maintenance of print and finishing equipment in line with safe systems of
work (including handling equipment with sharp blades/rollers and using approved
cleaning chemicals (e.g., meth's and blanket wash where used locally)) and
report faults promptly.
- Plan and prioritise a varied
workload to meet service deadlines, which may be short-notice and time-critical
(sometimes one to two hours from receipt). Work effectively under pressure and,
where required, support occasional additional hours to meet urgent requirements
in line with local arrangements.
- Handle confidential and sensitive
documents in line with Trust policies, ensuring secure storage and appropriate
disposal. Support the control, safekeeping and issue of numbered stationery
where applicable (e.g., controlled prescription stationery) in accordance with
local procedures.
For further information please refer to full job
description.
Person Specification
Skills and Knowledge
Essential
- IT skills (Outlook, Word, Excel) and ability to convert and prepare files to print-ready PDF. Competent use of Adobe Acrobat to view, combine and prepare PDFs for print.
- Competent use of quoting software/pricing tools to generate routine quotations using agreed variables (e.g., paper type/stock, finishing time and delivery) and to carry out basic calculations/checks of outputs.
- Understanding of safe systems of work, confidentiality and information governance.
- Ability to identify when work/quotations fall outside standard parameters and to escalate accordingly.
- Ability to prioritise competing work and work without close supervision within set procedures.
- Understanding of a range of work procedures and IT systems, the majority of which are non-routine and require intermediate level theoretical knowledge. This knowledge is normally acquired through formal training or equivalent experience.
Desirable
- Understanding of print processes (mono/colour), paper stocks and finishing methods. Familiarity with Quadient letters/leaflets workflow. Basic knowledge of Adobe InDesign, Illustrator or Photoshop.
Qualifications
Essential
- General education - GCSE (or equivalent) in English and Maths.
Desirable
- Relevant vocational training in print, reprographics, production or customer service.
Experience
Essential
- Experience of working in a busy production/service environment with time-critical deadlines and quality standards.
- Experience of using office IT systems and handling confidential information appropriately.
Desirable
- Print-room/reprographics experience, including use of finishing equipment and/or distribution/delivery tasks.
Person Specification
Skills and Knowledge
Essential
- IT skills (Outlook, Word, Excel) and ability to convert and prepare files to print-ready PDF. Competent use of Adobe Acrobat to view, combine and prepare PDFs for print.
- Competent use of quoting software/pricing tools to generate routine quotations using agreed variables (e.g., paper type/stock, finishing time and delivery) and to carry out basic calculations/checks of outputs.
- Understanding of safe systems of work, confidentiality and information governance.
- Ability to identify when work/quotations fall outside standard parameters and to escalate accordingly.
- Ability to prioritise competing work and work without close supervision within set procedures.
- Understanding of a range of work procedures and IT systems, the majority of which are non-routine and require intermediate level theoretical knowledge. This knowledge is normally acquired through formal training or equivalent experience.
Desirable
- Understanding of print processes (mono/colour), paper stocks and finishing methods. Familiarity with Quadient letters/leaflets workflow. Basic knowledge of Adobe InDesign, Illustrator or Photoshop.
Qualifications
Essential
- General education - GCSE (or equivalent) in English and Maths.
Desirable
- Relevant vocational training in print, reprographics, production or customer service.
Experience
Essential
- Experience of working in a busy production/service environment with time-critical deadlines and quality standards.
- Experience of using office IT systems and handling confidential information appropriately.
Desirable
- Print-room/reprographics experience, including use of finishing equipment and/or distribution/delivery tasks.
