Isle of Wight NHS Trust

Digital Business Support & Personal Assistant

The closing date is 19 April 2026

Job summary

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only

NHS Band 5: £32,073 - £39,043 (effective from 1st April 2026)

Hours: Full Time 37.5 hours per week

Contract: Fixed Term for 23 Months

Location: Building 4000, Corporate Hub, Lakeside, North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN

The post holder is a key member of the Digital Division and is expected to work flexibly to ensure high quality administration and Executive Assistant support is provided at all times, enabling the Chief Digital Officer (CDO) and the Senior Management Team to function effectively and to provide and support a positive image of the Trust.

Main duties of the job

You will be responsible for a high level of administrative duties, managing your workload and take decisions within defined administrative policies. Plan and manage the Chief Digital Officer and Deputy Chief Digital Officers diaries ensuring their time is utilised to full effect and ensuring internal and external meetings are robustly organised.

Provide confidential and timely inbox management to the CDO and act as the point of contact, dealing and responding effectively with queries.

Produce high quality reports, presentations, letters and other correspondence on behalf of the CDO.

Full support and facilitation for a variety of senior level meetings including producing and distributing papers in a timely manner. Chasing outstanding actions and taking minutes.

Provide administrative support for Committees and Sub-Committees which are within the CDOs remit.

Ability to provide support to Senior Management Team as and when required.

Plan, prioritise and manage complex and conflicting workloads.

You will operate as a key member of the Digital Business Support Team, working alongside Digital Business Partners and senior leaders to provide comprehensive administrative, coordination, and business support.

You will be a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year (effective from 01/04/2026)

Contract

Fixed term

Duration

23 months

Working pattern

Full-time

Reference number

REF2158Y

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Job description

Job responsibilities

Specific Core Functions:

  • Support the CDO with ESR Staff Portal in ensuring changes are completed correctly to reflect changes within the department.
  • Supporting the CDO and senior managers with approving or changing annual leave when required through the Healthroster system.
  • Contributing to the maintenance of effective IT Department communications and team building. Including; assistance with the preparation and production of material for Trust and Team briefs and; development, preparation and publication of content on the Departments own intranet site.
  • Diary planning and management, including resolution of conflicting requests and commitments.
  • Monitoring & housekeeping of e-mail account, including opening, sorting & prioritising of e-mails, progression of e-mails requiring attention/action and timely dispatch of outgoing e-mail

Communication and Working Relationships:

  • Facilitate meetings and be proactive in ensuring that the agendas, papers and minutes are produced and circulated in accordance with the schedule of meeting dates.
  • Prepare draft responses, reports, and other agenda items for Executive level meetings and source other associated documents ensuring that work is produced in an accurate and timely manner.
  • Arrange pre-meets where necessary and taking and transcribing formal minutes/action notes (as applicable) within tight deadlines.
  • Maintain rolling programmes and action trackers for meetings and chase updates on a regular basis.

For further information please refer to attached job description.

Job description

Job responsibilities

Specific Core Functions:

  • Support the CDO with ESR Staff Portal in ensuring changes are completed correctly to reflect changes within the department.
  • Supporting the CDO and senior managers with approving or changing annual leave when required through the Healthroster system.
  • Contributing to the maintenance of effective IT Department communications and team building. Including; assistance with the preparation and production of material for Trust and Team briefs and; development, preparation and publication of content on the Departments own intranet site.
  • Diary planning and management, including resolution of conflicting requests and commitments.
  • Monitoring & housekeeping of e-mail account, including opening, sorting & prioritising of e-mails, progression of e-mails requiring attention/action and timely dispatch of outgoing e-mail

Communication and Working Relationships:

  • Facilitate meetings and be proactive in ensuring that the agendas, papers and minutes are produced and circulated in accordance with the schedule of meeting dates.
  • Prepare draft responses, reports, and other agenda items for Executive level meetings and source other associated documents ensuring that work is produced in an accurate and timely manner.
  • Arrange pre-meets where necessary and taking and transcribing formal minutes/action notes (as applicable) within tight deadlines.
  • Maintain rolling programmes and action trackers for meetings and chase updates on a regular basis.

For further information please refer to attached job description.

Person Specification

Qualifications

Essential

  • Training and relevant experience equivalent to Degree Level.
  • Comprehensive IT skills, with a high-level competence in Outlook, Word and PowerPoint.
  • Previous experience as a PA or senior secretary with advanced administrative & secretarial skills.
  • Previous experience of working in a complex organisation.
  • Experience in minute taking/formal note taking experience.

Desirable

  • Knowledge of NHS management processes.
  • To be able to demonstrate in-depth understanding of NHS national targets and priorities.
  • Demonstrate a working knowledge and understanding of working with NHS Senior Managers.
  • Demonstrate an understanding of internal systems and structures within the organisation and organisational policies and procedures.
  • PRINCE 2 project management short course or other project management experience.

Experience

Essential

  • Ability to prioritise & reprioritise with a can-do attitude to work demands.
  • Confident, approachable and positive with well-developed negotiation & persuasive skills.
  • Handle and convey sensitive and confidential staff/ organisational/ patient information with tact, discretion and integrity.
  • Strong interpersonal skills, able to engage easily and motivate others and build good working relationships.
  • Work autonomously, efficiently and accurately to strict deadlines in a busy office with frequent interruptions.

Desirable

  • Forward thinking, conscientious and motivated to improve service provision within remit of role.
  • A highly motivated individual with evidence of continued personal development.

Skills and Knowledge

Essential

  • Highly computer literate and have a good working knowledge of Windows Packages, including Word & Excel & PowerPoint.
  • Highly developed organisational, planning, motivational and delivery skills and able to help to organise others.
  • A team player who is self-motivated, manages & prioritises own work with minimal supervision.
  • Flexible & adaptable and an accomplished completer /finisher with attention to detail.
  • Ability to exercise own judgement and initiative effectively when prioritising work to manage conflicting priorities and able to work under pressure to tight deadlines.
  • Ability to maintain confidentiality at all times.

Desirable

  • Ability to understand and disseminate complex and differing concepts.
  • Innovative proactively presenting ideas for improvement.
  • Statistical and quantitative data analysis and ability to collate information and draft reports.
Person Specification

Qualifications

Essential

  • Training and relevant experience equivalent to Degree Level.
  • Comprehensive IT skills, with a high-level competence in Outlook, Word and PowerPoint.
  • Previous experience as a PA or senior secretary with advanced administrative & secretarial skills.
  • Previous experience of working in a complex organisation.
  • Experience in minute taking/formal note taking experience.

Desirable

  • Knowledge of NHS management processes.
  • To be able to demonstrate in-depth understanding of NHS national targets and priorities.
  • Demonstrate a working knowledge and understanding of working with NHS Senior Managers.
  • Demonstrate an understanding of internal systems and structures within the organisation and organisational policies and procedures.
  • PRINCE 2 project management short course or other project management experience.

Experience

Essential

  • Ability to prioritise & reprioritise with a can-do attitude to work demands.
  • Confident, approachable and positive with well-developed negotiation & persuasive skills.
  • Handle and convey sensitive and confidential staff/ organisational/ patient information with tact, discretion and integrity.
  • Strong interpersonal skills, able to engage easily and motivate others and build good working relationships.
  • Work autonomously, efficiently and accurately to strict deadlines in a busy office with frequent interruptions.

Desirable

  • Forward thinking, conscientious and motivated to improve service provision within remit of role.
  • A highly motivated individual with evidence of continued personal development.

Skills and Knowledge

Essential

  • Highly computer literate and have a good working knowledge of Windows Packages, including Word & Excel & PowerPoint.
  • Highly developed organisational, planning, motivational and delivery skills and able to help to organise others.
  • A team player who is self-motivated, manages & prioritises own work with minimal supervision.
  • Flexible & adaptable and an accomplished completer /finisher with attention to detail.
  • Ability to exercise own judgement and initiative effectively when prioritising work to manage conflicting priorities and able to work under pressure to tight deadlines.
  • Ability to maintain confidentiality at all times.

Desirable

  • Ability to understand and disseminate complex and differing concepts.
  • Innovative proactively presenting ideas for improvement.
  • Statistical and quantitative data analysis and ability to collate information and draft reports.

Employer details

Employer name

Isle of Wight NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Isle of Wight NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.iow.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Sharon Logan

s.logan2@nhs.net

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year (effective from 01/04/2026)

Contract

Fixed term

Duration

23 months

Working pattern

Full-time

Reference number

REF2158Y

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Supporting documents

Privacy notice

Isle of Wight NHS Trust's privacy notice (opens in a new tab)